VoIP Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical VoIP Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any VoIP related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated VoIP specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the VoIP Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 996 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which VoIP improvements can be made.

Examples; 10 of the 996 standard requirements:

  1. Has the intensification of competition in the supply of high bandwidth carriage services changed the appropriate product or geographic dimension of any relevant market?

  2. Are there any other steps that a VoIP service provider could consider in respect of the IP network layer and service application layers to ensure network integrity?

  3. Is there is a clear business case for VoIP – the kind of business case that will help generate strong growth for a group of well placed suppliers and integrators?

  4. How can an attacker be prevented from masquerading as a VoIP terminal device, either IP or standard, when network subscribers want to establish a voice call?

  5. What kind of plan does your business use for its landline phone or VoIP services/fixed internet services/mobile phone services/mobile broadband services?

  6. What is your telecommunications provider doing to create a network environment that enables your organization to take full advantage of VoIP?

  7. Are you looking to replace it with a unit that is directly connected to your VoIP system or just connect to your existing Paging system?

  8. What should be the criteria for the inclusion or exclusion of particular telecommunications services, user groups and locations?

  9. Are there any sensitive applications that require strict SLA as VoIP, video or any other mission/business critical applications?

  10. What additional steps could a VoIP service provider take to support nomadic users with regard to maintaining network integrity?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the VoIP book in PDF containing 996 requirements, which criteria correspond to the criteria in...

Your VoIP self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the VoIP Self-Assessment and Scorecard you will develop a clear picture of which VoIP areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough VoIP Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage VoIP projects with the 62 implementation resources:

  • 62 step-by-step VoIP Project Management Form Templates covering over 1500 VoIP project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Stakeholder Management Plan: Has a quality assurance plan been developed for the VoIP project?

  2. Initiating Process Group: Do you understand all business (operational), technical, resource and vendor risks associated with the VoIP project?

  3. Procurement Audit: Are open purchase orders with a fixed monetary limitation used for local purchases of small dollar value?

  4. Change Management Plan: Has an information & communications plan been developed?

  5. Risk Management Plan: Costs associated with late delivery or a defective product?

  6. Probability and Impact Assessment: How is risk handled within this VoIP project organization?

  7. Activity List: What is the total time required to complete the VoIP project if no delays occur?

  8. Activity Duration Estimates: Is there anything planned that does not need to be here?

  9. Schedule Management Plan: Is pert / critical path or equivalent methodology being used?

  10. Lessons Learned: How efficient were VoIP project team meetings conducted?

 
Step-by-step and complete VoIP Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 VoIP project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 VoIP project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 VoIP project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 VoIP project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 VoIP project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 VoIP project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any VoIP project with this in-depth VoIP Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose VoIP projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in VoIP and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make VoIP investments work better.

This VoIP All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.