Accounts Receivable Best Practices and Management Course Curriculum
Course Overview This comprehensive course is designed to provide professionals with the knowledge and skills necessary to effectively manage accounts receivable, ensuring timely payments and improved cash flow. Upon completion, participants will receive a certificate issued by The Art of Service.
Course Outline The course is divided into 8 modules, covering a wide range of topics related to accounts receivable best practices and management. Module 1: Introduction to Accounts Receivable
- Definition and importance of accounts receivable
- Role of accounts receivable in cash flow management
- Common challenges in accounts receivable management
- Best practices for accounts receivable
Module 2: Accounts Receivable Processes and Procedures
- Order-to-cash cycle
- Invoicing and payment processing
- Credit and collections management
- Dispute resolution and customer complaints
- Process mapping and improvement
Module 3: Credit Management
- Credit risk assessment and mitigation
- Credit limit establishment and monitoring
- Credit terms and conditions
- Credit insurance and guarantees
- Credit management best practices
Module 4: Invoicing and Payment Processing
- Invoicing best practices
- Electronic invoicing and payment processing
- Payment terms and conditions
- Payment processing and reconciliation
- Automating invoicing and payment processing
Module 5: Collections Management
- Collections strategies and tactics
- Communication and negotiation techniques
- Dispute resolution and conflict management
- Collections software and tools
- Outsourcing collections
Module 6: Accounts Receivable Reporting and Analysis
- Accounts receivable reporting and metrics
- Days sales outstanding (DSO) analysis
- Aging analysis and bad debt provisioning
- Cash flow forecasting and management
- Using data analytics to improve accounts receivable
Module 7: Accounts Receivable Automation and Technology
- Accounts receivable automation software
- Electronic data interchange (EDI) and E-invoicing
- Cloud-based accounts receivable solutions
- Integration with ERP and CRM systems
- Implementing accounts receivable technology
Module 8: Best Practices and Implementation
- Implementing accounts receivable best practices
- Change management and process improvement
- Training and development for accounts receivable staff
- Continuous monitoring and improvement
- Case studies and group discussions
Course Features This course is designed to be interactive, engaging, and comprehensive, with a focus on practical, real-world applications. - Expert instructors with extensive experience in accounts receivable management
- Personalized learning with opportunities for feedback and questions
- Up-to-date content reflecting the latest best practices and technologies
- Hands-on projects and case studies to apply learning to real-world scenarios
- Bite-sized lessons for flexible, self-paced learning
- Lifetime access to course materials and updates
- Gamification and progress tracking to enhance engagement and motivation
- Community-driven discussion forums for networking and support
- Actionable insights and takeaways to improve accounts receivable management
- Certificate upon completion issued by The Art of Service
- Mobile-accessible course materials for learning on-the-go
- User-friendly course platform for easy navigation and access
What to Expect Upon completing this course, participants will have the knowledge, skills, and confidence to effectively manage accounts receivable, improve cash flow, and reduce bad debt. They will receive a certificate issued by The Art of Service, demonstrating their expertise in accounts receivable best practices and management.,
Module 1: Introduction to Accounts Receivable
- Definition and importance of accounts receivable
- Role of accounts receivable in cash flow management
- Common challenges in accounts receivable management
- Best practices for accounts receivable
Module 2: Accounts Receivable Processes and Procedures
- Order-to-cash cycle
- Invoicing and payment processing
- Credit and collections management
- Dispute resolution and customer complaints
- Process mapping and improvement
Module 3: Credit Management
- Credit risk assessment and mitigation
- Credit limit establishment and monitoring
- Credit terms and conditions
- Credit insurance and guarantees
- Credit management best practices
Module 4: Invoicing and Payment Processing
- Invoicing best practices
- Electronic invoicing and payment processing
- Payment terms and conditions
- Payment processing and reconciliation
- Automating invoicing and payment processing
Module 5: Collections Management
- Collections strategies and tactics
- Communication and negotiation techniques
- Dispute resolution and conflict management
- Collections software and tools
- Outsourcing collections
Module 6: Accounts Receivable Reporting and Analysis
- Accounts receivable reporting and metrics
- Days sales outstanding (DSO) analysis
- Aging analysis and bad debt provisioning
- Cash flow forecasting and management
- Using data analytics to improve accounts receivable
Module 7: Accounts Receivable Automation and Technology
- Accounts receivable automation software
- Electronic data interchange (EDI) and E-invoicing
- Cloud-based accounts receivable solutions
- Integration with ERP and CRM systems
- Implementing accounts receivable technology
Module 8: Best Practices and Implementation
- Implementing accounts receivable best practices
- Change management and process improvement
- Training and development for accounts receivable staff
- Continuous monitoring and improvement
- Case studies and group discussions