A tailored course, built for your situation
Advanced Air Source Heat Pump Implementation for Modern Plumbing Contractors
Master the technical, compliance, and client-facing skills to lead ASHP installations with confidence and precision.
The situation this course is for
Air source heat pumps require more than just plumbing know-how. Missteps in heat loss calculation, incorrect emitter sizing, or poor commissioning lead to underperformance, callbacks, and reputational risk. With MCS standards tightening and clients expecting seamless transitions from gas, contractors need a structured, field-tested methodology to deliver consistent results.
Who this is for
A working heating engineer or plumbing contractor actively installing or expanding into air source heat pump systems, seeking to improve technical accuracy, reduce rework, and increase client trust.
Who this is not for
HVAC novices, sales-only consultants, or professionals not currently working hands-on with ASHP installations.
What you walk away with
- Deliver ASHP systems with precise heat loss and load matching
- Navigate MCS and Microgeneration Certification Scheme documentation confidently
- Optimize system performance with correct emitter and pipework design
- Communicate value clearly to homeowners and pass compliance inspections
- Reduce callbacks and improve first-time commissioning success
The 12 modules (with all 144 chapters)
- How heat pumps move thermal energy
- Coefficient of Performance explained
- Seasonal Performance Factor basics
- UK policy accelerating adoption
- Homeowner incentives and grants
- Common misconceptions to address
- Lifecycle cost comparison with gas
- Environmental impact metrics
- Technology maturity timeline
- Integration with existing heating systems
- Role of the heating engineer today
- Future-proofing your service offering
- Building fabric fundamentals
- U-value definitions and sources
- Delta T and design temperature
- Room-by-room heat loss steps
- Ventilation heat loss factors
- Using SAP data effectively
- Adjusting for insulation upgrades
- Windows and thermal bridging
- Ceiling and floor heat loss
- Calculating total property load
- Software tools comparison
- Validating assumptions on site
- Matching heat pump to load
- Undersizing vs oversizing risks
- Twin vs single compressor units
- Ambient temperature curves
- Low-temperature operation limits
- Buffer tank necessity
- Hydraulic separation principles
- Sizing for peak demand
- Future expansion planning
- Manufacturer specification comparison
- Noise and placement constraints
- Cold climate performance
- Flow and return temperature targets
- Radiators at 55°C vs 70°C
- Surface area calculation
- Underfloor heating circuit design
- Manifold and pump selection
- Delta T management
- Thermostatic control integration
- Zoning for efficiency
- Retrofit radiator compatibility
- Panel vs column radiator choice
- Commissioning emitter performance
- Troubleshooting cold spots
- Pipe diameter selection
- Flow rate calculation
- Pressure drop fundamentals
- Primary vs secondary circuits
- Pump curve interpretation
- Balancing valve placement
- Air elimination best practice
- Insulation standards
- Pipe routing for aesthetics
- Future access considerations
- Vibration and noise control
- Flushing and cleaning protocols
- Weather compensation logic
- Room sensors vs outdoor reset
- Programmable timer use
- Smart thermostat pairing
- Integration with solar PV
- Heat pump priority settings
- Defrost cycle management
- Immersion heater control
- Cylinder charging strategies
- Load management during peak
- Remote monitoring setup
- Fault logging and alerts
- MCS certification requirements
- Installer eligibility checks
- Product eligibility verification
- Documentation package structure
- Evidence of competence
- Commissioning checklist
- Client handover documentation
- Evidence of installation
- Energy performance certificates
- Renewable Heat Incentive basics
- Audit readiness preparation
- Common compliance failures
- Explaining efficiency gains
- Setting temperature expectations
- Noise level transparency
- Running cost projections
- Maintenance schedule clarity
- Warranty terms explanation
- Answering common objections
- Handling skepticism
- Demonstrating savings
- Providing user guides
- Follow-up communication
- Referral generation
- Pre-startup checklist
- Electrical safety verification
- Refrigerant charge validation
- Flow rate measurement
- Delta T verification
- Control calibration
- Defrost cycle observation
- Noise and vibration check
- Data logging setup
- Client demonstration protocol
- Handover documentation
- Warranty registration
- Interpreting error codes
- Low pressure troubleshooting
- High pressure causes
- Flow switch faults
- Sensor calibration issues
- Defrost cycle problems
- Pump failure signs
- Refrigerant leak detection
- Electrical fault isolation
- Control board resets
- Software updates
- When to escalate
- Annual service checklist
- Heat exchanger cleaning
- Filter inspection and cleaning
- Refrigerant level check
- Electrical connection inspection
- Noise and vibration review
- Software update verification
- Performance data analysis
- Client feedback collection
- Service interval recommendations
- Scheduling automated reminders
- Upselling extended coverage
- Positioning your expertise
- Website content strategy
- Local SEO for contractors
- Customer referral systems
- Partnerships with builders
- Working with energy assessors
- Social proof collection
- Case study creation
- Pricing strategy
- Service package bundling
- Warranty as a differentiator
- Scaling with apprentices
How this maps to your situation
- Designing first-time-right installations
- Passing MCS inspections confidently
- Reducing callbacks and rework
- Growing client trust and referrals
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for flexible, self-paced learning alongside active installations.
How this compares to the alternatives
Unlike generic online courses, this program is built specifically for UK plumbing and heating professionals implementing ASHP systems, with field-tested checklists, real-world templates, and direct alignment with MCS standards.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.