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Airwatch

Airwatch

MSRP: $495.00
$486.00
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Trusted by professionals in 160+ countries
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Self-paced • Lifetime updates
Toolkit Included:
Includes a practical, ready-to-use toolkit containing implementation templates, worksheets, checklists, and decision-support materials used to accelerate real-world application and reduce setup time.
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When you get access:
Course access is prepared after purchase and delivered via email

What does the Airwatch course cover?

Airwatch is covered here in 10 modules: Enterprise Mobility Strategy and Business Alignment, AirWatch Architecture and Deployment Topology, Device Enrollment and Provisioning Workflows and 7 more. The outline lists 80 specific topics, opening with define mobility objectives aligned with business KPIs, balancing workforce productivity gains against security and compliance risks.

How do you approach Airwatch step by step?

The work is sequenced in 10 stages. It starts with Enterprise Mobility Strategy and Business Alignment, moves through AirWatch Architecture and Deployment Topology and Device Enrollment and Provisioning Workflows, and ends at Continuous Optimization and Future Roadmapping. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the Airwatch course?

Module 1 is Enterprise Mobility Strategy and Business Alignment. It works through define mobility objectives aligned with business KPIs, balancing workforce productivity gains against security and compliance risks., evaluate total cost of ownership (TCO) across bring-your-own-device (BYOD), corporate-owned, and hybrid models under varying scaling assumptions., map device lifecycle stages to business processes, identifying integration points with HR onboarding, IT provisioning, and asset.

What is airwatch security?

The Airwatch outline covers this across define mobility objectives aligned with business KPIs, balancing workforce productivity gains against security and compliance risks., establish governance thresholds for escalating device compliance breaches to legal, security, and executive stakeholders. and configure AirWatch Tunnel deployment patterns to balance application access security with backend infrastructure load., and 6 further topics.

How is the Airwatch course delivered?

The Airwatch course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Airwatch course cost?

The Airwatch course is $495 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

More answers: what you get with every course, refund policy, all help answers.

This curriculum reflects the scope typically addressed across a full consulting engagement or multi-phase internal transformation initiative.

Module 1: Enterprise Mobility Strategy and Business Alignment

  • Define mobility objectives aligned with business KPIs, balancing workforce productivity gains against security and compliance risks.
  • Evaluate total cost of ownership (TCO) across bring-your-own-device (BYOD), corporate-owned, and hybrid models under varying scaling assumptions.
  • Map device lifecycle stages to business processes, identifying integration points with HR onboarding, IT provisioning, and asset disposal.
  • Assess regional regulatory constraints (e.g., GDPR, HIPAA, CCPA) and their impact on device data residency and access policies.
  • Develop decision criteria for selective vs. full-device management based on user role, data sensitivity, and support burden.
  • Identify failure modes in mobility strategy execution, including user resistance, shadow IT adoption, and policy enforcement gaps.
  • Negotiate trade-offs between user experience (e.g., app availability, update frequency) and centralized control requirements.
  • Establish governance thresholds for escalating device compliance breaches to legal, security, and executive stakeholders.

Module 2: AirWatch Architecture and Deployment Topology

  • Design high-availability AirWatch environments using load-balanced Console servers, failover databases, and geographically distributed APIs.
  • Select between on-premises, cloud-hosted, and hybrid AirWatch deployments based on latency, data sovereignty, and operational control needs.
  • Integrate AirWatch with existing identity providers (e.g., Active Directory, Azure AD) while managing authentication failover scenarios.
  • Plan database sizing and growth projections based on device count, check-in frequency, and reporting retention policies.
  • Implement network segmentation and firewall rules to secure AirWatch components without degrading device responsiveness.
  • Configure AirWatch Tunnel deployment patterns to balance application access security with backend infrastructure load.
  • Validate disaster recovery procedures including database backups, certificate recovery, and service restoration timelines.
  • Assess performance bottlenecks in large-scale environments (>50,000 devices) and apply tuning strategies for message queues and sync intervals.

Module 3: Device Enrollment and Provisioning Workflows

  • Compare and deploy Apple DEP, Android Enterprise, and Windows Autopilot with attention to certificate lifecycle and profile binding.
  • Design zero-touch enrollment workflows that minimize user interaction while maintaining auditability and consent compliance.
  • Implement dynamic enrollment rules based on device type, user group, and location to apply context-aware configurations.
  • Manage certificate issuance and renewal at scale, monitoring for expiration-related enrollment failures.
  • Integrate enrollment triggers with HRIS and ITSM systems to automate provisioning and deprovisioning events.
  • Diagnose and resolve common enrollment failures including APNs issues, certificate trust chains, and DNS misconfigurations.
  • Enforce pre-enrollment compliance checks such as OS version, jailbreak status, and disk encryption.
  • Balance automation speed against security validation depth in high-volume device rollouts.

Module 4: Policy Design and Configuration Management

  • Develop hierarchical policy structures that minimize override conflicts and support role-based access to device settings.
  • Define and test conditional policies based on network location, device compliance status, or time-of-day triggers.
  • Implement configuration baselines for different device classes (e.g., executive, field, kiosk) with documented rationale.
  • Manage policy drift by auditing applied settings against intended baselines and identifying root causes of deviation.
  • Balance security enforcement (e.g., passcode complexity, encryption) with usability to reduce helpdesk burden and workarounds.
  • Version-control configuration profiles and track changes across environments (dev, test, prod) using change management protocols.
  • Simulate policy impact on device functionality before rollout, particularly for restrictive settings like camera disablement.
  • Establish rollback procedures for policies causing widespread device instability or app incompatibility.

Module 5: Application Management and Secure Distribution

  • Architect private app repositories with role-based access, version control, and license tracking.
  • Configure app wrapping for in-house applications to enforce data leakage protections without source code modification.
  • Implement silent app deployment and update schedules that minimize user disruption and network congestion.
  • Enforce app-level compliance rules such as requiring managed runtime environments or blocking sideloaded APKs.
  • Integrate with enterprise app stores and MAM-protected SaaS applications via SDKs or containerization.
  • Monitor app crash rates, update adoption, and license utilization to optimize deployment strategies.
  • Manage certificate dependencies for internally developed apps, including signing key rotation and distribution expiry.
  • Define containment policies for third-party apps accessing corporate data, including copy-paste restrictions and screenshot blocking.

Module 6: Security Enforcement and Threat Response

  • Configure real-time compliance policies that trigger automated actions (e.g., quarantine, wipe) upon detection of rooted devices.
  • Implement geofencing rules to restrict access or trigger alerts based on unauthorized physical locations.
  • Design multi-tiered response playbooks for compromised devices, escalating from notification to remote wipe based on data sensitivity.
  • Integrate AirWatch with SIEM systems to correlate device events with broader network threat indicators.
  • Enforce conditional access to email and cloud services based on device compliance status and posture assessment.
  • Validate encryption enforcement across platforms and detect configuration gaps in storage and transit protections.
  • Conduct red-team exercises to test bypass techniques and refine detection logic for jailbreak and spoofing attempts.
  • Balance aggressive security postures against business continuity risks, particularly in mission-critical field operations.

Module 7: Operational Monitoring and Performance Analytics

  • Define and track KPIs such as enrollment success rate, policy compliance percentage, and average incident resolution time.
  • Configure custom dashboards for executive, IT, and security stakeholders with role-specific data granularity.
  • Establish alert thresholds for critical events (e.g., mass enrollment failure, Tunnel downtime) with defined escalation paths.
  • Correlate device health metrics with application performance to isolate root causes of user productivity loss.
  • Use historical reporting to forecast capacity needs for database growth, API throughput, and support staffing.
  • Identify underutilized policies or configurations contributing to technical debt and operational complexity.
  • Validate data accuracy in reports by cross-referencing AirWatch logs with device telemetry and network records.
  • Conduct quarterly audit readiness reviews, ensuring logging, retention, and access controls meet compliance standards.

Module 8: Integration with Enterprise IT Ecosystems

  • Design bi-directional integrations between AirWatch and ITSM platforms for automated ticket creation and resolution syncing.
  • Implement secure API connections to HR systems for automated group membership updates based on employment status changes.
  • Integrate with endpoint detection and response (EDR) tools to enrich threat intelligence with device context.
  • Map AirWatch identity constructs to enterprise role-based access control (RBAC) frameworks for consistent authorization.
  • Orchestrate workflows with cloud infrastructure (e.g., AWS, Azure) for dynamic resource provisioning based on device compliance.
  • Validate integration resilience under network degradation, including retry logic and data consistency mechanisms.
  • Manage API rate limits and authentication tokens to prevent service disruptions in high-volume environments.
  • Document integration dependencies and failure modes in system runbooks for incident response teams.

Module 9: Change Management and Organizational Adoption

  • Develop communication plans for policy changes that address user concerns while reinforcing security and compliance drivers.
  • Design pilot programs to test new configurations with representative user groups before enterprise rollout.
  • Measure user sentiment and adoption barriers through structured feedback mechanisms and support ticket analysis.
  • Train helpdesk teams on troubleshooting common device issues with access to AirWatch diagnostic tools.
  • Establish cross-functional governance committees to review proposed changes and resolve stakeholder conflicts.
  • Track change success using adoption rates, rollback frequency, and post-implementation incident trends.
  • Manage version upgrade cycles for AirWatch Console, balancing new feature benefits against testing and downtime costs.
  • Define rollback criteria and procedures for failed updates or configurations impacting critical operations.

Module 10: Continuous Optimization and Future Roadmapping

  • Conduct quarterly architecture reviews to identify technical debt, scalability bottlenecks, and security gaps.
  • Benchmark current deployment against VMware best practices and industry peer performance metrics.
  • Evaluate emerging mobility trends (e.g., UEM convergence, zero trust) for strategic alignment and pilot potential.
  • Assess cost efficiency of licensing models (per device, per user) under projected growth and usage patterns.
  • Refine segmentation strategies to reduce policy sprawl and improve manageability in complex environments.
  • Develop retirement plans for legacy platforms and coordinate migration timelines with business units.
  • Simulate impact of new regulatory requirements on existing configurations and enforcement mechanisms.
  • Build capability roadmaps that align AirWatch evolution with long-term digital transformation initiatives.
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