Application Portfolio Management Essentials and Best Practices Course Curriculum
Course Overview This comprehensive course is designed to provide participants with the knowledge, skills, and best practices required to effectively manage their organization's application portfolio. Upon completion, participants will receive a certificate issued by The Art of Service.
Course Outline Module 1: Introduction to Application Portfolio Management (APM)
- Definition and importance of APM
- Benefits of APM
- APM framework and its components
- Role of APM in IT service management
- Best practices for implementing APM
Module 2: Understanding the Application Landscape
- Identifying and categorizing applications
- Assessing application complexity and risk
- Understanding application dependencies and interfaces
- Creating an application inventory
- Analyzing application data and metrics
Module 3: Application Portfolio Management Processes
- APM process framework
- Application rationalization and simplification
- Application standardization and consolidation
- Application retirement and replacement
- Application maintenance and support
Module 4: APM Tools and Technologies
- Overview of APM tools and technologies
- Application discovery and mapping tools
- Application monitoring and performance tools
- Application portfolio management software
- Integration with other IT service management tools
Module 5: APM Best Practices and Standards
- Industry best practices for APM
- APM standards and frameworks (e.g. ITIL, COBIT)
- APM maturity models and assessments
- APM governance and risk management
- APM compliance and regulatory requirements
Module 6: Implementing APM in Your Organization
- Developing an APM strategy and roadmap
- Building an APM team and defining roles and responsibilities
- Establishing APM processes and procedures
- Implementing APM tools and technologies
- Monitoring and measuring APM success
Module 7: Advanced APM Topics
- APM and cloud computing
- APM and DevOps
- APM and artificial intelligence (AI) and machine learning (ML)
- APM and cybersecurity
- APM and data analytics
Module 8: Case Studies and Group Discussions
- Real-world APM case studies
- Group discussions on APM challenges and solutions
- Sharing best practices and lessons learned
- Applying APM concepts to real-world scenarios
Course Features - Interactive and engaging: Video lessons, quizzes, and assessments
- Comprehensive and up-to-date: Covers the latest APM best practices and trends
- Personalized learning: Learn at your own pace and convenience
- Practical and real-world: Includes case studies and group discussions
- Expert instruction: Taught by experienced APM professionals
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible learning: Access the course from anywhere, at any time
- User-friendly: Easy to navigate and use
- Mobile-accessible: Access the course on your mobile device
- Community-driven: Join a community of APM professionals and learners
- Actionable insights: Gain practical knowledge and skills
- Hands-on projects: Apply APM concepts to real-world scenarios
- Bite-sized lessons: Learn in manageable chunks
- Lifetime access: Access the course materials for a lifetime
- Gamification: Earn badges and points for completing lessons and assessments
- Progress tracking: Track your progress and stay motivated
What You'll Receive - A comprehensive understanding of APM essentials and best practices
- A certificate upon completion issued by The Art of Service
- Lifetime access to the course materials
- Ongoing support and community engagement
,
Module 1: Introduction to Application Portfolio Management (APM)
- Definition and importance of APM
- Benefits of APM
- APM framework and its components
- Role of APM in IT service management
- Best practices for implementing APM
Module 2: Understanding the Application Landscape
- Identifying and categorizing applications
- Assessing application complexity and risk
- Understanding application dependencies and interfaces
- Creating an application inventory
- Analyzing application data and metrics
Module 3: Application Portfolio Management Processes
- APM process framework
- Application rationalization and simplification
- Application standardization and consolidation
- Application retirement and replacement
- Application maintenance and support
Module 4: APM Tools and Technologies
- Overview of APM tools and technologies
- Application discovery and mapping tools
- Application monitoring and performance tools
- Application portfolio management software
- Integration with other IT service management tools
Module 5: APM Best Practices and Standards
- Industry best practices for APM
- APM standards and frameworks (e.g. ITIL, COBIT)
- APM maturity models and assessments
- APM governance and risk management
- APM compliance and regulatory requirements
Module 6: Implementing APM in Your Organization
- Developing an APM strategy and roadmap
- Building an APM team and defining roles and responsibilities
- Establishing APM processes and procedures
- Implementing APM tools and technologies
- Monitoring and measuring APM success
Module 7: Advanced APM Topics
- APM and cloud computing
- APM and DevOps
- APM and artificial intelligence (AI) and machine learning (ML)
- APM and cybersecurity
- APM and data analytics
Module 8: Case Studies and Group Discussions
- Real-world APM case studies
- Group discussions on APM challenges and solutions
- Sharing best practices and lessons learned
- Applying APM concepts to real-world scenarios
Course Features - Interactive and engaging: Video lessons, quizzes, and assessments
- Comprehensive and up-to-date: Covers the latest APM best practices and trends
- Personalized learning: Learn at your own pace and convenience
- Practical and real-world: Includes case studies and group discussions
- Expert instruction: Taught by experienced APM professionals
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible learning: Access the course from anywhere, at any time
- User-friendly: Easy to navigate and use
- Mobile-accessible: Access the course on your mobile device
- Community-driven: Join a community of APM professionals and learners
- Actionable insights: Gain practical knowledge and skills
- Hands-on projects: Apply APM concepts to real-world scenarios
- Bite-sized lessons: Learn in manageable chunks
- Lifetime access: Access the course materials for a lifetime
- Gamification: Earn badges and points for completing lessons and assessments
- Progress tracking: Track your progress and stay motivated
What You'll Receive - A comprehensive understanding of APM essentials and best practices
- A certificate upon completion issued by The Art of Service
- Lifetime access to the course materials
- Ongoing support and community engagement
,
- A comprehensive understanding of APM essentials and best practices
- A certificate upon completion issued by The Art of Service
- Lifetime access to the course materials
- Ongoing support and community engagement