Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
The Art of Service Standard Requirements Self Assessments

AppSense Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

AppSense Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Availability:
Downloadable Resources, Instant Access

Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical AppSense Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any AppSense related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated AppSense specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the AppSense Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 915 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which AppSense improvements can be made.

Examples; 10 of the 915 standard requirements:

  1. How do we Improve AppSense service perception, and satisfaction?

  2. Is there a AppSense Communication plan covering who needs to get what information when?

  3. How do we decide how much to remunerate an employee?

  4. Do we have the right people on the bus?

  5. Are losses documented, analyzed, and remedial processes developed to prevent future losses?

  6. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

  7. Did my employees make progress today?

  8. What is Effective AppSense?

  9. How is the value delivered by AppSense being measured?

  10. Have any additional benefits been identified that will result from closing all or most of the gaps?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the AppSense book in PDF containing 915 requirements, which criteria correspond to the criteria in...

Your AppSense self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the AppSense Self-Assessment and Scorecard you will develop a clear picture of which AppSense areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough AppSense Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage AppSense projects with the 62 implementation resources:

  • 62 step-by-step AppSense Project Management Form Templates covering over 6000 AppSense project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Variance Analysis: Does the contractors system identify work accomplishment against the schedule plan?

  2. Human Resource Management Plan: Identify who is needed on the core AppSense project team to complete AppSense project deliverables and achieve its goals and objectives. What skills, knowledge and experiences are required?

  3. Project Schedule: What documents, if any, will the subcontractor provide (eg AppSense project schedule, quality plan etc)?

  4. Quality Management Plan: After observing execution of process, is it in compliance with the documented Plan?

  5. Procurement Audit: Does the contract meet criteria of completeness and consistency?

  6. Source Selection Criteria: What common questions or problems are associated with debriefings?

  7. Probability and Impact Matrix: Have customers been involved fully in the definition of requirements?

  8. Cost Management Plan: Are AppSense project team members involved in detailed estimating and scheduling?

  9. Assumption and Constraint Log: Was the document/deliverable developed per the appropriate or required standards (for example, Institute of Electrical and Electronics Engineers standards)?

  10. Variance Analysis: Are the organizations and items of cost assigned to each pool identified?

 
Step-by-step and complete AppSense Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 AppSense project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 AppSense project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 AppSense project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 AppSense project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 AppSense project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 AppSense project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any AppSense project with this in-depth AppSense Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose AppSense projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in AppSense and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make AppSense investments work better.

This AppSense All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Product Reviews

Find Similar Products by Category