Description

A focused course, tailored for you

APRA CPS 230 Delivery for Banking Operations

Build the critical operations framework, tolerance statements, and vendor attestation pack that survives APRA's first supervisory review.

Your material service provider register is complete, your tolerance statements have been through governance, and the framework has board sign-off. The question is whether the evidence pack assembled from those pieces would survive APRA's first supervisory examination, or whether the regulator would come back with a list of gaps that reopens decisions already made at board level.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

CPS 230 requires genuine implementation rather than policy-level compliance. The challenge for an AVP carrying delivery accountability is not understanding what the standard says. It is producing the specific artefacts, at the right depth, with the right governance trail, that APRA's supervision team will accept as evidence of operational resilience. Tolerance statements that are board-approved but too broad to test against a real disruption scenario. Material service provider registers that are complete but missing the attestation structure the standard requires. Scenario tests that demonstrate capability but do not generate documentation that links back to tolerance parameters. Each is a credible deliverable in isolation. Together they need to form a coherent framework that holds under examination.

What you walk away with

Produce a critical operations list scoped and documented to APRA's expected depth.
Write tolerance statements calibrated to board-level approval and regulatory testing.
Build a material service provider register with a functioning attestation cycle.
Design and execute scenario tests that generate usable evidence.
Assemble the APRA supervision evidence pack before the first regulatory examination.

The 12 modules

Module 1. Scoping Critical Operations

APRA expects a concise, defensible list of critical operations, not a catalogue of every business process. This module covers the scoping methodology: how to define critical under CPS 230, the Business Impact Assessment criteria that distinguish critical from important, and how to document the scoping rationale for internal governance and APRA's supervision team without creating a list that requires constant revision.

Module 2. Business Impact Analysis for Banking Operations

The BIA under CPS 230 is not a disaster recovery exercise. It requires quantifying the impact of a disruption across customer, counterparty, market, and regulatory dimensions within defined time bands. This module covers the BIA model design, how to set credible impact thresholds for a major bank, and how to document the analysis so it withstands internal audit and APRA supervisory review.

Module 3. Writing Tolerance Statements That Hold

A tolerance statement specifies how much disruption to a critical operation the bank can absorb before significant harm occurs. Most first drafts are too broad to be useful or too narrow to be credible. This module covers the structural elements APRA expects, how to calibrate the time and impact parameters, and how to write the statement in a form the board can approve and the regulator can test against.

Module 4. Board Governance and Tolerance Approval

CPS 230 places clear accountability at the board level for tolerance oversight and for the operational resilience framework. This module covers what the board paper needs to include, how to present tolerance calibration decisions, the governance trail APRA expects between board approval and underlying analysis, and how to structure the ongoing board reporting cadence the standard requires.

Module 5. Mapping the Material Service Provider Register

CPS 230 requires identification and ongoing oversight of material service providers, including cloud platforms, critical utilities, and outsourced functions touching a critical operation. This module covers the scoping criteria for materiality, how to build and maintain the register, how to structure the oversight framework, and what the register needs to contain before your first APRA supervisory conversation.

Module 6. Getting Third-Party Attestations Right

Each material service provider must attest to their resilience arrangements and their ability to support your critical operations within your tolerance parameters. This module covers the attestation framework design, how to write the requirements brief that gets a useful response from providers, how to handle gaps and partial attestations, and how to document the process for APRA's oversight team.

Module 7. Scenario Testing Design

APRA expects scenario tests to be realistic, severe but plausible, and directly linked to critical operations and tolerance statements. This module covers how to design scenarios that go beyond IT disaster recovery, how to calibrate severity against your tolerance parameters, how to select the right testing approach for the operation being tested, and how to document the scenario rationale in a form APRA finds credible.

Module 8. Executing Tests and Capturing Evidence

The test itself is only useful if the evidence it produces is captured in a form that supports both internal learning and regulatory review. This module covers test execution planning, evidence capture standards, how to record lessons learned and remediation actions, and how to write the post-test report so it demonstrates genuine resilience assessment rather than a compliance checkbox exercise.

Module 9. Incident Response and APRA Notification

When a disruption affects a critical operation, CPS 230 sets specific notification obligations to APRA within defined timeframes. This module covers incident classification criteria, notification content requirements, how to manage the APRA relationship during an active disruption, and how to design the internal incident process so the regulatory notification happens within the required window without creating additional operational pressure.

Module 10. Group-Level and Cross-Entity Considerations

For a diversified financial services group operating across multiple regulated entities and jurisdictions, CPS 230 creates complexity at the group boundary. This module covers how to apply the standard consistently across Australian-licensed entities, how to handle critical operations that span group boundaries, and how to structure governance so individual entity boards can meet their CPS 230 obligations within a coherent group framework.

Module 11. Building the APRA Supervision Evidence Pack

APRA's first CPS 230 supervisory engagement will involve a documentation request. This module covers what the evidence pack needs to contain, how to structure it so the supervision team can navigate without being guided, the common gaps that prompt follow-up questions, and how to prepare the management team for the supervisory dialogue without over-interpreting the regulator's initial requests.

Module 12. Annual Review Cycle and Ongoing Attestation

CPS 230 requires an annual review of the framework, tolerance statements, and material service provider register. This module covers how to run the annual cycle efficiently, what triggers an out-of-cycle review, how to manage the attestation cadence across a large provider register, and how to build the ongoing review into the existing governance calendar so it functions as genuine assurance rather than a compliance event.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

CPS 230 is now in effect for major banks and the first APRA supervisory review is approaching.

The critical operations list has been through committee but the scoping rationale needs documentation at the depth regulators expect.

Tolerance statements are drafted but the calibration may not survive a detailed supervisory examination.

Material service providers have been identified but the attestation cycle is not yet structured for ongoing compliance.

What you get with this course

12 written modules in the Art of Service learning environment.
Downloadable templates: critical operations scoping worksheet, tolerance statement structure, material service provider register, attestation brief template, scenario test plan, and APRA evidence pack index.
Hand-built implementation playbook customised to your institution's governance structure and existing risk framework.
Course access provisioned within 24 hours of purchase.

What you will have in hand by Day 1, Week 1, Month 1

Course access provisioned within 24 hours of purchase.

Hand-built implementation playbook delivered alongside course access.

12 modules structured for sequential completion; most practitioners work through two to three modules per week alongside existing delivery commitments.

Before and after

Before

A CPS 230 framework that has passed internal governance but whose tolerance calibration, provider attestation cycle, and scenario test evidence would not survive a detailed APRA supervisory examination.

After

A complete CPS 230 evidence pack covering critical operations, board-approved tolerances, a functioning material service provider register with provider attestations, and tested scenarios with documented outputs, ready for APRA's first supervisory engagement.

What happens if you do not address this

APRA's CPS 230 supervisory program is not a pass/fail review. It is an ongoing relationship. A first examination that surfaces avoidable gaps in tolerance calibration, provider attestation, or scenario testing sets the supervisory tone for years. Remediation after examination is significantly more resource-intensive than building the framework correctly before the regulator visits.

Who it is for

This course is for AVPs and senior managers at APRA-regulated banks who carry CPS 230 delivery accountability. You understand the standard and have the internal relationships. What you need is the practical implementation framework, the specific document structures, and the governance sequencing that gets from a compliant-on-paper framework to one that stands up under supervisory scrutiny.

Who this is NOT for. This course is not for teams still in the initial scoping phase of their CPS 230 project. It is built for practitioners who have a framework started and need to close the gap between internal sign-off and regulatory readiness.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. Approximately 8 to 10 hours across the 12 modules. Most practitioners complete the course over two to three weeks while managing existing project delivery commitments.

Why $199 is the right number

APRA guidance notes and information papers on CPS 230 provide regulatory intent but not implementation detail. Consulting firms offer CPS 230 implementation support typically scoped to framework design rather than the artefact depth required for supervisory readiness. This course provides the implementation framework and document templates for an internal team that already understands the standard and needs to close the delivery gap.

FAQ

Is this course specific to the Australian banking regulatory context?

Yes. The course is built around APRA's CPS 230 standard as it applies to APRA-regulated banks. The governance structures, tolerance frameworks, and evidence requirements are all calibrated to APRA's supervisory expectations.

Does the course cover material service provider requirements in detail?

Yes. Modules 5 and 6 cover the material service provider register design and the attestation cycle. Module 11 covers how provider attestations feed into the APRA supervision evidence pack.

What does the hand-built implementation playbook include?

The playbook is built specifically for your role and your institution's CPS 230 delivery context. It includes a sequenced delivery plan, the document structures for each CPS 230 artefact, and the governance routing that gets each artefact from draft to board-approved.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.