AS9100 Implementation and Compliance for Aerospace Professionals
You’re under pressure. Regulatory audits are tightening. Customer demands are rising. One compliance gap can delay a contract, trigger a failed certification, or even ground your organization’s reputation. And yet, AS9100 remains a maze of clauses, interpretation layers, and implementation pitfalls-especially when your team lacks a unified, proven roadmap. You’re not just managing a quality system. You’re protecting flight safety, delivery timelines, and your career trajectory. The AS9100 Implementation and Compliance for Aerospace Professionals course is your end-to-end solution. It transforms confusion into clarity, turning regulatory complexity into a structured, actionable plan that gets you auditable, certified, and competitive-faster than you thought possible. One aerospace quality manager at a Tier 1 supplier completed this course in 12 working days and led her company through a successful Stage 2 certification audit on the first attempt-saving over $180,000 in potential rework and delay penalties. This is not theoretical. This is real-world, field-tested compliance architecture-designed by auditors, engineers, and systems specialists who’ve walked your exact path. You’re no longer guessing what’s required. You’re not scrambling at the last minute. You’re not relying on outdated templates or generic ISO 9001 knowledge that falls short in aviation. You’re funded, recognised, and future-proof-because you now own a replicable system that delivers AS9100 compliance, every time, with confidence. Here’s how this course is structured to help you get there.Course Format & Delivery Details Self-paced. Immediate online access. The moment you enroll, your path to AS9100 mastery begins. No waiting for cohorts, no rigid schedules. This course fits your operational reality-whether you’re in a hangar, at a desk, or between flights. What You Get
- Complete on-demand access, available 24/7 from any device-desktop, tablet, or mobile
- Typical completion time: 40–50 hours, with most learners implementing core controls within the first 7 days
- Lifetime access, including all future updates at no additional cost-ensuring your knowledge stays aligned with evolving IAQG standards
- Robust instructor support via structured guidance pathways, audit scenario reviews, and implementation check-ins
- A globally recognised Certificate of Completion issued by The Art of Service-trusted by aerospace leaders in over 40 countries
Your investment is fully protected. We offer a 30-day “satisfied or refunded” guarantee. If you complete the first three modules and do not feel significantly more confident in your ability to implement, audit, or lead AS9100 compliance efforts, simply contact us for a full refund-no questions asked. Pricing & Access
This course features a single, transparent price with no hidden fees, subscription traps, or back-end costs. You pay once. You own it forever. Payment is accepted via Visa, Mastercard, and PayPal-secured through industry-standard encryption. After enrollment, you’ll receive a confirmation email. Your access details, including login credentials and course navigation tools, are delivered separately once your learner profile is activated-ensuring a seamless, secure onboarding experience. Why This Works-Even If You’ve Struggled Before
This course was built for real aerospace professionals-not theory-driven academics. Whether you're a quality engineer, production supervisor, compliance officer, or systems lead, the content is tailored to your daily operational pressure. You don’t need prior AS9100 experience. You don’t need a quality degree. You just need the will to get compliant-and this course supplies the rest. This works even if: - You’ve failed an internal audit or received non-conformities on full compliance
- Your team resists documentation changes or procedural updates
- You’ve relied on consultants in the past and need to bring expertise in-house
- You work across multiple shift schedules and need flexible learning
- You’re new to aerospace and transitioning from automotive or industrial sectors
Social proof from professionals like you: “I went from zero AS9100 exposure to leading our company’s certification project in six weeks. The templates, clause-by-clause breakdowns, and risk assessments gave me instant credibility with senior management. We passed our certification audit with zero major NCs.” - Marcos R., Quality Systems Engineer, Mexico City This course removes guesswork. It replaces anxiety with evidence. And it transfers a certification-grade implementation system directly into your hands-risk-free, one step at a time.
Module 1: Foundations of AS9100 and the Aerospace Quality Ecosystem - Understanding the purpose and global reach of AS9100
- How AS9100 differs from ISO 9001 in practice and intent
- Key players in the aerospace quality landscape: IAQG, OEMs, regulators, and prime contractors
- The role of national aerospace associations and accreditation bodies
- Traceability of AS9100 to FAA, EASA, and military standards
- Risk of non-compliance: financial, operational, and reputational impacts
- Overview of the IAQG Oversight Office and audit authentication
- Recognising the evolution from AS9100C to AS9100D and beyond
- The aerospace supply chain hierarchy and tiered compliance requirements
- How quality culture differs in aerospace vs. other manufacturing sectors
- Understanding customer-specific requirements (CSRs) in context
- Safety-critical thinking and the human factor in aerospace quality
- Introduction to configuration management and its link to AS9100
- The significance of First Article Inspection (FAI) in process control
- Understanding special processes and their mandatory validation
Module 2: Core Structure and Clauses of AS9100D – Deep Dive - Clause-by-clause analysis of AS9100D requirements
- Interpreting Scope (Clause 4) with aerospace-specific exclusions
- Understanding Context of the Organization in a high-reliability environment
- Defining internal and external issues affecting aerospace operations
- Identifying interested parties: from regulators to subcontractors
- Establishing aerospace-specific quality objectives and KPIs
- Leadership commitment: how top management drives compliance
- Defining quality policy with regulatory alignment and traceability
- Role of the Management Representative in aerospace firms
- Planning for risks and opportunities using failure mode thinking
- Resource planning: technical, human, and equipment capability
- Criteria for sourcing aerospace-approved materials and components
- Change control in product development and manufacturing
- Impact of obsolescence management on continuity of supply
- Documented information requirements for aerospace records
Module 3: Risk-Based Thinking and FMEA Integration - Mapping risk-based thinking across AS9100 clauses
- Differentiating between organisational risk and process risk
- Tools for aerospace risk identification: SWOT, PESTLE, and 5M
- Linking risk assessments to business continuity and safety outcomes
- Developing risk registers aligned with audit expectations
- Integrating FMEA into design and process planning
- Customising DFMEA for aerospace engineering design teams
- Tailoring PFMEA for high-integrity manufacturing lines
- Scoring severity, occurrence, and detection in aerospace contexts
- Using RPNs to prioritise mitigation in critical systems
- Linking FMEA outputs to control plans and operator instructions
- Updating FMEAs post-audit or after field failures
- Leveraging lessons learned from NDT and in-process inspections
- Integrating risk reviews into management review meetings
- Documenting risk decisions for external auditor scrutiny
Module 4: Document Control and Record Management in Aerospace - Establishing a document hierarchy for AS9100 compliance
- Developing the Quality Manual with aerospace compliance statements
- Procedures required by AS9100D and best-practice expansions
- Creating controlled forms and templates for shop floor use
- Version control systems compliant with revision traceability
- Document approval workflows for engineering and quality teams
- Managing foreign language documentation for global teams
- Secure storage of aerospace records: physical and digital
- Record retention periods for flight hardware, software, and tooling
- Ensuring legibility and authenticity of signed approvals
- Controlling external documents: customer specs, OEM drawings, and standards
- Handling temporary revisions during production emergencies
- Decommissioning and archiving outdated documentation
- Using metadata tagging for easy retrieval in audit preparation
- Documenting obsolescence notices and revision migration
Module 5: Design and Development Control - Defining design and development stages in aerospace projects
- Setting stage-gate reviews with input and output criteria
- Linking design inputs to customer, regulatory, and safety requirements
- Conducting design input reviews for completeness and testability
- Establishing design outputs with clear producibility and inspection links
- Traceability matrices from requirement to verification
- Design review best practices with cross-functional participation
- Verification vs validation: understanding aerospace distinctions
- Planning verification through testing, analysis, and inspection
- Validation through simulation, flight testing, or customer use
- Change management within the design lifecycle
- Configuration identification and baseline establishment
- Configuration status accounting and reporting
- Configuration verification and audit planning
- Handling design waivers and concessions with proper justification
Module 6: Supplier Management and Subcontractor Control - Developing an approved supplier list with tiered classifications
- Establishing supplier evaluation criteria: quality, delivery, capability
- Performing supplier audits with AS9100-aligned checklists
- Managing second- and third-tier supply chain risks
- Creating supplier quality agreements with clear expectations
- Defining supplier performance metrics and scorecards
- Handling non-conforming product from external providers
- Implementing supplier corrective action requests (SCARs)
- Monitoring supplier quality trends using Pareto analysis
- Ensuring counterfeit part prevention controls
- Validating supplier processes for special characteristics
- Managing supplier changes to materials, processes, or location
- Training suppliers on your AS9100 expectations
- Using supplier development programs for continuous improvement
- Preparing for OEM supplier assessments and surveillance
Module 7: Production and Special Process Control - Establishing documented work instructions for all production stages
- Using visual aids and jigs to reduce human error in assembly
- Identification and traceability in serial and batch production
- Forward and backward traceability for flight-critical parts
- Property preservation: handling, storage, packaging, and preservation
- Managing customer-owned property and tooling
- Identifying special processes: welding, heat treatment, plating
- Validating special processes using process capability studies
- Qualifying personnel for operator certification in special processes
- Maintaining equipment calibration and maintenance records
- Linking maintenance schedules to process reliability
- Change control for tooling, fixtures, and production lines
- Use of statistical process control (SPC) in high-volume production
- Establishing control plans and inspection frequency
- Incorporating poka-yoke and error-proofing techniques
Module 8: Inspection, Testing, and Non-Conforming Product - Designing a comprehensive inspection and test plan (ITP)
- Incoming inspection of raw materials and components
- In-process inspection points and hold points
- Final inspection and release criteria for flight hardware
- Use of calibrated measurement and test equipment (MTE)
- Ensuring measurement uncertainty is accounted for in inspections
- Managing inspection status with visual indicators and labels
- Retesting requirements after rework or repair
- Handling non-conforming product: identification and segregation
- Root cause analysis for non-conformances using 5-Why and fishbone
- Documenting waivers, deviations, and concessions
- Establishing disposition authority and approval chains
- Recording decisions to scrap, rework, or accept under concession
- Reporting non-conformances to customers when required
- Using non-conformance data to drive process improvement
Module 9: Calibration, Maintenance, and Equipment Management - Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Understanding the purpose and global reach of AS9100
- How AS9100 differs from ISO 9001 in practice and intent
- Key players in the aerospace quality landscape: IAQG, OEMs, regulators, and prime contractors
- The role of national aerospace associations and accreditation bodies
- Traceability of AS9100 to FAA, EASA, and military standards
- Risk of non-compliance: financial, operational, and reputational impacts
- Overview of the IAQG Oversight Office and audit authentication
- Recognising the evolution from AS9100C to AS9100D and beyond
- The aerospace supply chain hierarchy and tiered compliance requirements
- How quality culture differs in aerospace vs. other manufacturing sectors
- Understanding customer-specific requirements (CSRs) in context
- Safety-critical thinking and the human factor in aerospace quality
- Introduction to configuration management and its link to AS9100
- The significance of First Article Inspection (FAI) in process control
- Understanding special processes and their mandatory validation
Module 2: Core Structure and Clauses of AS9100D – Deep Dive - Clause-by-clause analysis of AS9100D requirements
- Interpreting Scope (Clause 4) with aerospace-specific exclusions
- Understanding Context of the Organization in a high-reliability environment
- Defining internal and external issues affecting aerospace operations
- Identifying interested parties: from regulators to subcontractors
- Establishing aerospace-specific quality objectives and KPIs
- Leadership commitment: how top management drives compliance
- Defining quality policy with regulatory alignment and traceability
- Role of the Management Representative in aerospace firms
- Planning for risks and opportunities using failure mode thinking
- Resource planning: technical, human, and equipment capability
- Criteria for sourcing aerospace-approved materials and components
- Change control in product development and manufacturing
- Impact of obsolescence management on continuity of supply
- Documented information requirements for aerospace records
Module 3: Risk-Based Thinking and FMEA Integration - Mapping risk-based thinking across AS9100 clauses
- Differentiating between organisational risk and process risk
- Tools for aerospace risk identification: SWOT, PESTLE, and 5M
- Linking risk assessments to business continuity and safety outcomes
- Developing risk registers aligned with audit expectations
- Integrating FMEA into design and process planning
- Customising DFMEA for aerospace engineering design teams
- Tailoring PFMEA for high-integrity manufacturing lines
- Scoring severity, occurrence, and detection in aerospace contexts
- Using RPNs to prioritise mitigation in critical systems
- Linking FMEA outputs to control plans and operator instructions
- Updating FMEAs post-audit or after field failures
- Leveraging lessons learned from NDT and in-process inspections
- Integrating risk reviews into management review meetings
- Documenting risk decisions for external auditor scrutiny
Module 4: Document Control and Record Management in Aerospace - Establishing a document hierarchy for AS9100 compliance
- Developing the Quality Manual with aerospace compliance statements
- Procedures required by AS9100D and best-practice expansions
- Creating controlled forms and templates for shop floor use
- Version control systems compliant with revision traceability
- Document approval workflows for engineering and quality teams
- Managing foreign language documentation for global teams
- Secure storage of aerospace records: physical and digital
- Record retention periods for flight hardware, software, and tooling
- Ensuring legibility and authenticity of signed approvals
- Controlling external documents: customer specs, OEM drawings, and standards
- Handling temporary revisions during production emergencies
- Decommissioning and archiving outdated documentation
- Using metadata tagging for easy retrieval in audit preparation
- Documenting obsolescence notices and revision migration
Module 5: Design and Development Control - Defining design and development stages in aerospace projects
- Setting stage-gate reviews with input and output criteria
- Linking design inputs to customer, regulatory, and safety requirements
- Conducting design input reviews for completeness and testability
- Establishing design outputs with clear producibility and inspection links
- Traceability matrices from requirement to verification
- Design review best practices with cross-functional participation
- Verification vs validation: understanding aerospace distinctions
- Planning verification through testing, analysis, and inspection
- Validation through simulation, flight testing, or customer use
- Change management within the design lifecycle
- Configuration identification and baseline establishment
- Configuration status accounting and reporting
- Configuration verification and audit planning
- Handling design waivers and concessions with proper justification
Module 6: Supplier Management and Subcontractor Control - Developing an approved supplier list with tiered classifications
- Establishing supplier evaluation criteria: quality, delivery, capability
- Performing supplier audits with AS9100-aligned checklists
- Managing second- and third-tier supply chain risks
- Creating supplier quality agreements with clear expectations
- Defining supplier performance metrics and scorecards
- Handling non-conforming product from external providers
- Implementing supplier corrective action requests (SCARs)
- Monitoring supplier quality trends using Pareto analysis
- Ensuring counterfeit part prevention controls
- Validating supplier processes for special characteristics
- Managing supplier changes to materials, processes, or location
- Training suppliers on your AS9100 expectations
- Using supplier development programs for continuous improvement
- Preparing for OEM supplier assessments and surveillance
Module 7: Production and Special Process Control - Establishing documented work instructions for all production stages
- Using visual aids and jigs to reduce human error in assembly
- Identification and traceability in serial and batch production
- Forward and backward traceability for flight-critical parts
- Property preservation: handling, storage, packaging, and preservation
- Managing customer-owned property and tooling
- Identifying special processes: welding, heat treatment, plating
- Validating special processes using process capability studies
- Qualifying personnel for operator certification in special processes
- Maintaining equipment calibration and maintenance records
- Linking maintenance schedules to process reliability
- Change control for tooling, fixtures, and production lines
- Use of statistical process control (SPC) in high-volume production
- Establishing control plans and inspection frequency
- Incorporating poka-yoke and error-proofing techniques
Module 8: Inspection, Testing, and Non-Conforming Product - Designing a comprehensive inspection and test plan (ITP)
- Incoming inspection of raw materials and components
- In-process inspection points and hold points
- Final inspection and release criteria for flight hardware
- Use of calibrated measurement and test equipment (MTE)
- Ensuring measurement uncertainty is accounted for in inspections
- Managing inspection status with visual indicators and labels
- Retesting requirements after rework or repair
- Handling non-conforming product: identification and segregation
- Root cause analysis for non-conformances using 5-Why and fishbone
- Documenting waivers, deviations, and concessions
- Establishing disposition authority and approval chains
- Recording decisions to scrap, rework, or accept under concession
- Reporting non-conformances to customers when required
- Using non-conformance data to drive process improvement
Module 9: Calibration, Maintenance, and Equipment Management - Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Mapping risk-based thinking across AS9100 clauses
- Differentiating between organisational risk and process risk
- Tools for aerospace risk identification: SWOT, PESTLE, and 5M
- Linking risk assessments to business continuity and safety outcomes
- Developing risk registers aligned with audit expectations
- Integrating FMEA into design and process planning
- Customising DFMEA for aerospace engineering design teams
- Tailoring PFMEA for high-integrity manufacturing lines
- Scoring severity, occurrence, and detection in aerospace contexts
- Using RPNs to prioritise mitigation in critical systems
- Linking FMEA outputs to control plans and operator instructions
- Updating FMEAs post-audit or after field failures
- Leveraging lessons learned from NDT and in-process inspections
- Integrating risk reviews into management review meetings
- Documenting risk decisions for external auditor scrutiny
Module 4: Document Control and Record Management in Aerospace - Establishing a document hierarchy for AS9100 compliance
- Developing the Quality Manual with aerospace compliance statements
- Procedures required by AS9100D and best-practice expansions
- Creating controlled forms and templates for shop floor use
- Version control systems compliant with revision traceability
- Document approval workflows for engineering and quality teams
- Managing foreign language documentation for global teams
- Secure storage of aerospace records: physical and digital
- Record retention periods for flight hardware, software, and tooling
- Ensuring legibility and authenticity of signed approvals
- Controlling external documents: customer specs, OEM drawings, and standards
- Handling temporary revisions during production emergencies
- Decommissioning and archiving outdated documentation
- Using metadata tagging for easy retrieval in audit preparation
- Documenting obsolescence notices and revision migration
Module 5: Design and Development Control - Defining design and development stages in aerospace projects
- Setting stage-gate reviews with input and output criteria
- Linking design inputs to customer, regulatory, and safety requirements
- Conducting design input reviews for completeness and testability
- Establishing design outputs with clear producibility and inspection links
- Traceability matrices from requirement to verification
- Design review best practices with cross-functional participation
- Verification vs validation: understanding aerospace distinctions
- Planning verification through testing, analysis, and inspection
- Validation through simulation, flight testing, or customer use
- Change management within the design lifecycle
- Configuration identification and baseline establishment
- Configuration status accounting and reporting
- Configuration verification and audit planning
- Handling design waivers and concessions with proper justification
Module 6: Supplier Management and Subcontractor Control - Developing an approved supplier list with tiered classifications
- Establishing supplier evaluation criteria: quality, delivery, capability
- Performing supplier audits with AS9100-aligned checklists
- Managing second- and third-tier supply chain risks
- Creating supplier quality agreements with clear expectations
- Defining supplier performance metrics and scorecards
- Handling non-conforming product from external providers
- Implementing supplier corrective action requests (SCARs)
- Monitoring supplier quality trends using Pareto analysis
- Ensuring counterfeit part prevention controls
- Validating supplier processes for special characteristics
- Managing supplier changes to materials, processes, or location
- Training suppliers on your AS9100 expectations
- Using supplier development programs for continuous improvement
- Preparing for OEM supplier assessments and surveillance
Module 7: Production and Special Process Control - Establishing documented work instructions for all production stages
- Using visual aids and jigs to reduce human error in assembly
- Identification and traceability in serial and batch production
- Forward and backward traceability for flight-critical parts
- Property preservation: handling, storage, packaging, and preservation
- Managing customer-owned property and tooling
- Identifying special processes: welding, heat treatment, plating
- Validating special processes using process capability studies
- Qualifying personnel for operator certification in special processes
- Maintaining equipment calibration and maintenance records
- Linking maintenance schedules to process reliability
- Change control for tooling, fixtures, and production lines
- Use of statistical process control (SPC) in high-volume production
- Establishing control plans and inspection frequency
- Incorporating poka-yoke and error-proofing techniques
Module 8: Inspection, Testing, and Non-Conforming Product - Designing a comprehensive inspection and test plan (ITP)
- Incoming inspection of raw materials and components
- In-process inspection points and hold points
- Final inspection and release criteria for flight hardware
- Use of calibrated measurement and test equipment (MTE)
- Ensuring measurement uncertainty is accounted for in inspections
- Managing inspection status with visual indicators and labels
- Retesting requirements after rework or repair
- Handling non-conforming product: identification and segregation
- Root cause analysis for non-conformances using 5-Why and fishbone
- Documenting waivers, deviations, and concessions
- Establishing disposition authority and approval chains
- Recording decisions to scrap, rework, or accept under concession
- Reporting non-conformances to customers when required
- Using non-conformance data to drive process improvement
Module 9: Calibration, Maintenance, and Equipment Management - Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Defining design and development stages in aerospace projects
- Setting stage-gate reviews with input and output criteria
- Linking design inputs to customer, regulatory, and safety requirements
- Conducting design input reviews for completeness and testability
- Establishing design outputs with clear producibility and inspection links
- Traceability matrices from requirement to verification
- Design review best practices with cross-functional participation
- Verification vs validation: understanding aerospace distinctions
- Planning verification through testing, analysis, and inspection
- Validation through simulation, flight testing, or customer use
- Change management within the design lifecycle
- Configuration identification and baseline establishment
- Configuration status accounting and reporting
- Configuration verification and audit planning
- Handling design waivers and concessions with proper justification
Module 6: Supplier Management and Subcontractor Control - Developing an approved supplier list with tiered classifications
- Establishing supplier evaluation criteria: quality, delivery, capability
- Performing supplier audits with AS9100-aligned checklists
- Managing second- and third-tier supply chain risks
- Creating supplier quality agreements with clear expectations
- Defining supplier performance metrics and scorecards
- Handling non-conforming product from external providers
- Implementing supplier corrective action requests (SCARs)
- Monitoring supplier quality trends using Pareto analysis
- Ensuring counterfeit part prevention controls
- Validating supplier processes for special characteristics
- Managing supplier changes to materials, processes, or location
- Training suppliers on your AS9100 expectations
- Using supplier development programs for continuous improvement
- Preparing for OEM supplier assessments and surveillance
Module 7: Production and Special Process Control - Establishing documented work instructions for all production stages
- Using visual aids and jigs to reduce human error in assembly
- Identification and traceability in serial and batch production
- Forward and backward traceability for flight-critical parts
- Property preservation: handling, storage, packaging, and preservation
- Managing customer-owned property and tooling
- Identifying special processes: welding, heat treatment, plating
- Validating special processes using process capability studies
- Qualifying personnel for operator certification in special processes
- Maintaining equipment calibration and maintenance records
- Linking maintenance schedules to process reliability
- Change control for tooling, fixtures, and production lines
- Use of statistical process control (SPC) in high-volume production
- Establishing control plans and inspection frequency
- Incorporating poka-yoke and error-proofing techniques
Module 8: Inspection, Testing, and Non-Conforming Product - Designing a comprehensive inspection and test plan (ITP)
- Incoming inspection of raw materials and components
- In-process inspection points and hold points
- Final inspection and release criteria for flight hardware
- Use of calibrated measurement and test equipment (MTE)
- Ensuring measurement uncertainty is accounted for in inspections
- Managing inspection status with visual indicators and labels
- Retesting requirements after rework or repair
- Handling non-conforming product: identification and segregation
- Root cause analysis for non-conformances using 5-Why and fishbone
- Documenting waivers, deviations, and concessions
- Establishing disposition authority and approval chains
- Recording decisions to scrap, rework, or accept under concession
- Reporting non-conformances to customers when required
- Using non-conformance data to drive process improvement
Module 9: Calibration, Maintenance, and Equipment Management - Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Establishing documented work instructions for all production stages
- Using visual aids and jigs to reduce human error in assembly
- Identification and traceability in serial and batch production
- Forward and backward traceability for flight-critical parts
- Property preservation: handling, storage, packaging, and preservation
- Managing customer-owned property and tooling
- Identifying special processes: welding, heat treatment, plating
- Validating special processes using process capability studies
- Qualifying personnel for operator certification in special processes
- Maintaining equipment calibration and maintenance records
- Linking maintenance schedules to process reliability
- Change control for tooling, fixtures, and production lines
- Use of statistical process control (SPC) in high-volume production
- Establishing control plans and inspection frequency
- Incorporating poka-yoke and error-proofing techniques
Module 8: Inspection, Testing, and Non-Conforming Product - Designing a comprehensive inspection and test plan (ITP)
- Incoming inspection of raw materials and components
- In-process inspection points and hold points
- Final inspection and release criteria for flight hardware
- Use of calibrated measurement and test equipment (MTE)
- Ensuring measurement uncertainty is accounted for in inspections
- Managing inspection status with visual indicators and labels
- Retesting requirements after rework or repair
- Handling non-conforming product: identification and segregation
- Root cause analysis for non-conformances using 5-Why and fishbone
- Documenting waivers, deviations, and concessions
- Establishing disposition authority and approval chains
- Recording decisions to scrap, rework, or accept under concession
- Reporting non-conformances to customers when required
- Using non-conformance data to drive process improvement
Module 9: Calibration, Maintenance, and Equipment Management - Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Developing a master equipment list with calibration requirements
- Assigning calibration intervals based on usage and criticality
- Selecting accredited calibration labs with NIST traceability
- Managing calibration labels and status indicators
- Handling out-of-tolerance measurement findings
- Assessing impact on previous inspections when calibration fails
- Maintaining calibration records for auditor access
- Developing preventive maintenance schedules for production equipment
- Tracking equipment downtime and maintenance effectiveness
- Managing tooling, gauges, and fixturing lifecycles
- Ensuring software-based measurement tools are validated
- Control of automated inspection systems and algorithms
- Maintenance of environmental controls in test chambers
- Linking equipment reliability to process capability
- Using maintenance data to predict failure trends
Module 10: Internal Audits and Audit Readiness - Planning an internal audit schedule aligned with AS9101
- Selecting and training internal auditors with industry knowledge
- Developing audit checklists for each AS9100 clause
- Conducting process-based audits vs. department-based audits
- Gathering objective evidence during audit interviews
- Writing non-conformities with clear clause linkage and evidence
- Classifying minor, major, and critical non-conformities
- Presenting audit findings with professionalism and clarity
- Following up on corrective actions and verification of closure
- Using audit trends to inform management review
- Preparing for external audits: document review and dry runs
- Creating an audit response team with defined roles
- Staging a mock certification audit using AS9101 methodology
- Developing an audit log and non-conformance register
- Ensuring audit independence and avoiding conflicts of interest
Module 11: Management Review and Continuous Improvement - Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Scheduling regular management reviews with defined agendas
- Reporting quality performance using key aerospace metrics
- Presenting internal audit results and trend analysis
- Reviewing customer feedback, complaints, and satisfaction
- Analysing non-conformance and corrective action effectiveness
- Evaluating process performance and product conformity
- Monitoring resource adequacy and training needs
- Reviewing risk and opportunity actions and their impact
- Ensuring compliance with statutory and regulatory requirements
- Documenting management review minutes and action items
- Linking outputs to strategic objectives and resource allocation
- Driving continual improvement through data-based decisions
- Using Six Sigma and Lean tools within the AS9100 framework
- Implementing kaizen events in production and engineering
- Recognising and celebrating improvement successes
Module 12: Corrective Action and Problem Solving (CAR/8D) - Establishing a corrective action process integrated with AS9100
- Initiating a corrective action report (CAR) with proper routing
- Applying the 8D problem-solving methodology to aerospace issues
- Forming cross-functional teams for major non-conformances
- Containing the problem and preventing recurrence
- Identifying root cause using fault tree analysis and 5-Why
- Developing and validating permanent corrective actions
- Implementing standardised work changes and training
- Verifying effectiveness through data over time
- Breaking down organisational barriers to problem solving
- Linking CAR data to supplier quality and product reliability
- Archiving closed corrective actions for audit reference
- Using CAR trends to drive system-level improvements
- Integrating lessons learned into design and process controls
- Making corrective action part of the operational culture
Module 13: Certification Audit Preparation and Execution - Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Understanding the 3-stage certification process: pre, Stage 1, Stage 2
- Preparing the audit programme and documentation package
- Completing the Suspected Unapproved Parts (SUP) declaration
- Filing the Organization Profile with the IAQG Online Certification Database
- Coordinating with the certification body and auditor assignment
- Conducting readiness assessments and pre-audit checks
- Training staff on auditor interaction and response protocols
- Preparing a central audit station with required documents
- Organising evidence by clause for rapid retrieval
- Managing openings and closing meetings with professionalism
- Responding to auditor questions with confidence and clarity
- Addressing non-conformities during the audit with factual data
- Developing Corrective Action Plans (CAPs) within required timelines
- Submitting audit records and final reports to the registrar
- Announcing certification achievement across the organisation
Module 14: Post-Certification Maintenance and Surveillance - Understanding the surveillance audit schedule: annual and bi-annual
- Maintaining certification in the OASIS database
- Submitting required data to the IAQG in a timely manner
- Handling changes in scope, location, or ownership
- Updating the Organisation Profile for new sites or products
- Managing licence renewal and recertification audits
- Retraining new employees on AS9100 processes
- Updating documentation after process or system changes
- Continuing internal audits and management reviews
- Monitoring customer feedback and field performance
- Ensuring corrective actions remain effective over time
- Updating risk registers and opportunity plans
- Integrating lessons learned from audits into training
- Leveraging certification for new business opportunities
- Using AS9100 status as a competitive differentiator
Module 15: Integration with Other Aerospace Standards - Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100
Module 16: Practical Implementation Projects and Certification Pathway - Developing a 90-day AS9100 implementation roadmap
- Assigning roles and responsibilities using RACI matrices
- Conducting a gap analysis against AS9100D clauses
- Prioritising gaps by risk and impact on certification
- Developing a compliance action tracker with timelines
- Creating a document development schedule for procedures
- Launching a pilot implementation in one department
- Running a trial internal audit on critical processes
- Conducting a management review using real data
- Finalising the Quality Manual and documented processes
- Submitting the Organisation Profile to OASIS
- Scheduling the Stage 1 readiness assessment
- Preparing evidence packs by department
- Reviewing all corrective actions from internal audits
- Graduating with a Certificate of Completion issued by The Art of Service
- Aligning AS9100 with AS9110 (MRO) and AS9120 (Stockists)
- Mapping AS9100 to NADCAP requirements for special processes
- Integrating with AS5553 for counterfeit parts prevention
- Connecting to AS6081 for electronic component integrity
- Using AS9145 for APQP and PPAP in aerospace projects
- Implementing AS13100 for customer-specific requirements
- Linking to ARP4761 for safety assessment processes
- Integrating with ITAR and EAR for export-controlled data
- Connecting to functional safety standards like ISO 26262 or DO-178C
- Ensuring alignment with FAA Part 21 and EASA 21A
- Using EN 9100 in EU-based aerospace operations
- Harmonising with ISO 13485 when producing medical aerospace devices
- Integrating cybersecurity standards like ISO/SAE 21434
- Ensuring software quality in avionics using DO-254 and DO-160
- Applying model-based systems engineering (MBSE) within AS9100