Description

A focused course, tailored for you

The Bank Physical Security Analyst Case Playbook

How to turn overnight branch alarms, ATM skimmer reports, and workplace threat cases into evidence packets that survive examiner review.

Your overnight alarm queue is full of vibration alerts, ATM tamper flags, and after-hours motion events. Each one needs a triage call, a CCTV pull, and a written disposition the regional security manager can defend two months from now. The gap is not the alarm system. The gap is the case file.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Bank Physical Security Analysts run a workload nobody else inside the bank fully sees: branch alarm triage, ATM tamper and skimmer reports, workplace-violence threat intake, executive protection requests, badge and access audits, vendor and contractor escort exceptions, vault and cash-in-transit incident write-ups, FBI liaison cases on robberies and frauds, and the standing OCC and FFIEC physical security expectations that sit underneath all of it. The work itself is fine. The pinch point is reconstruction. When corporate investigations pulls a thread from a fraud case back to a branch event, or when the examiner asks how a workplace-violence case was triaged, the analyst who can produce a clean evidence chain in one document wins the meeting. The analyst who has to stitch screenshots, alarm-system exports, CCTV clips, and email threads spends days proving what they already knew. This course teaches the case-file discipline that closes that gap, in the specific shape a US bank Physical Security Analyst needs.

What you walk away with

Triage overnight branch alarms, ATM tamper events, and after-hours motion alerts with a written rubric that produces a defensible disposition in minutes.
Produce CCTV pull packets with chain-of-custody fields that corporate investigations and outside counsel can use without rework.
Run workplace-violence threat intake with a structured worksheet that maps cleanly to HR, legal, and EAP handoffs.
Close branch and ATM incident cases with single-document evidence packets that match what OCC and FFIEC reviewers already know how to read.
Maintain analyst-level documentation for executive protection requests, vendor escort exceptions, and badge and access exceptions that holds up to internal audit.
Hand a complete case file to FBI liaison or local law enforcement without spending a week reconstructing it.

The 12 modules

Module 1. The Bank Physical Security Analyst case-load, mapped honestly

The full case-load a Physical Security Analyst inside a US bank actually carries: overnight branch alarms, ATM tamper and skimmer reports, workplace-violence intake, executive protection requests, badge and access exceptions, vendor escort issues, robbery aftermath, vault and CIT incidents. Each one mapped to the internal stakeholders who care, the regulatory line it touches, and the evidence shape it ultimately needs. A working diagram you can hand a new analyst on day one.

Module 2. Overnight branch-alarm triage rubric

A written rubric for the queue you open first thing in the morning. Vibration alerts, contact alarms, vestibule motion, after-hours interior motion, glass-break, duress button activations. For each category, the questions to answer before disposition, the CCTV window to pull, the guarding-vendor follow-up to log, and the disposition language that holds up if a branch incident months later traces back to this morning's ticket. Downloadable rubric and decision table.

Module 3. ATM tamper, skimmer, and jackpotting case files

ATM cases sit in a regulatory and law-enforcement gap most analysts inherit without a template. The intake fields that matter for a tamper report, the photo and CCTV evidence pattern for a skimmer case, the timeline reconstruction for a jackpotting attempt, the handoff packet for FBI field office liaison, and the closure note that feeds back into ATM operations and fraud. A complete worked example plus the field template.

Module 4. Workplace-violence threat intake worksheet

Workplace-violence intake is the case type that goes wrong fastest if the analyst freelances the documentation. A structured intake worksheet covering reporter details, subject details, expressed threat language, history and pattern signals, weapon access, target specificity, and the routing rules into HR, Employee Assistance, Legal, and external behavioural-threat-assessment partners. Template plus an example case file walked end to end.

Module 5. Executive protection request handling at the analyst level

Executive protection requests rarely arrive clean. A short-notice travel request, a residential concern, an event-perimeter question, a social-media-driven threat. The intake template that captures who, what, where, and the risk picture, the routing rules to the protection lead and external EP vendor, the documentation pattern that closes out the request, and the patterns that distinguish a routine request from a case that needs escalation. Worked examples for each.

Module 6. Badge, access, and physical-identity exceptions that survive audit

Badge and access exceptions accumulate quietly: a vendor extended past their window, an after-hours request for a vault corridor, a temporary escort exception for a construction team, a terminated employee whose badge stayed warm two days too long. The exception-log template, the weekly reconciliation against HRIS and the access-control system, the language for documenting exception approvals, and the artefacts internal audit and IT GRC actually ask for when they review.

Module 7. CCTV pull packets with chain-of-custody fields

Every CCTV pull eventually gets handed to someone else: investigations, legal, an examiner, law enforcement. A standardised pull packet template with chain-of-custody fields, camera and view metadata, time-sync notes, the file-hash field, and the redaction log. The exact difference between a clip that holds up and one that gets queried back. Templates for the three most common formats your CCTV vendor produces.

Module 8. Vault, cash-in-transit, and robbery aftermath write-ups

Vault and CIT incidents and robbery aftermath cases all share a common shape: a fast on-scene response, a slower documentation tail, and a downstream review by examiners, insurance, and law enforcement. The write-up template that captures all three audiences in one document, the photo and floor-plan fields that matter, the witness-statement intake pattern, and the closure-note language that lets the case sit in a binder for years and still read clearly to a stranger.

Module 9. OCC and FFIEC physical security expectations, translated for the analyst desk

Bank Physical Security Analysts feel OCC and FFIEC expectations through their managers, but the expectations themselves are clearer than the inherited interpretation. A plain-English mapping of the physical security expectations that touch your case load: branch and ATM physical controls, robbery preparedness, workplace-violence programmes, vendor and guarding-service oversight, and incident documentation. What examiners actually look for in evidence packets, and the templates that match.

Module 10. Vendor management for guarding, CCTV, alarm, and EP suppliers

The analyst desk is where vendor performance issues surface first. A guarding-vendor missed shift, a CCTV vendor's delayed response, an alarm vendor's false-positive pattern, an EP vendor's documentation gap. The case-log template that captures vendor performance evidence in a way that feeds procurement, third-party risk, and contract review. Worked examples for each vendor type, plus the quarterly summary template that turns a year of incidents into a defensible vendor scorecard.

Module 11. FBI liaison and local law enforcement handoff packets

Handing a case to FBI field office liaison or local law enforcement is where the analyst's evidence discipline gets graded. The handoff packet template, the cover memo language, the chain-of-custody fields that matter, the witness contact log, and the case-status tracking that lets you respond when the agent calls back four months later. A worked end-to-end example for an ATM skimmer case and one for a robbery follow-up.

Module 12. The analyst's case-management operating cadence

Putting the eleven prior modules together as a working week. Morning alarm-queue triage, mid-day case write-ups, end-of-week reconciliation against the access-control system, monthly executive-protection log review, quarterly vendor scorecard, OCC-style mock-review of a random open case. The cadence template, the metrics that show your manager what you actually carried, and the artefacts you should be able to produce in fifteen minutes if anyone asks.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

Morning queue full of overnight alarms, ATM tamper flags, and after-hours motion events: modules 2, 3, 7.

Workplace-violence intake from a branch manager or HR partner: module 4, with module 11 if it escalates.

OCC or internal-audit examiner asking how a recent case was triaged and closed: modules 8, 9, 12.

Year-end vendor scorecard for guarding, CCTV, alarm, and EP suppliers: modules 10 and 12.

What you get with this course

12 written modules covering the full bank Physical Security Analyst case load.
Downloadable triage rubrics, intake worksheets, case-file templates, and CCTV pull packet templates.
A hand-built implementation playbook tailored to your specific branch footprint, alarm vendor mix, CCTV platform, and case-management tooling.
Worked end-to-end examples for branch alarm, ATM skimmer, workplace-violence, executive protection, vault, robbery, and vendor cases.
Access in the Art of Service learning environment, with all templates as downloadable files.
30-day money-back guarantee.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours: course access in the Art of Service learning environment, and the hand-built implementation playbook delivered alongside it.

Weeks one and two: work through modules 1 to 6, drop the alarm-triage rubric, ATM case template, and workplace-violence intake worksheet into your daily case load.

Weeks three and four: work through modules 7 to 12, roll the CCTV pull packet template and the case-management operating cadence into the team.

Ongoing: the downloadable templates and the implementation playbook stay with you as a reference set you can lift into any bank Physical Security Analyst role.

Before and after

Before

Branch alarm queue triaged from memory. CCTV pulls sent as raw clips with no chain-of-custody fields. Workplace-violence intake handled in email threads. ATM skimmer cases reconstructed from screenshots when the FBI liaison calls back. Vendor performance issues remembered but not documented. Examiner questions about a six-month-old case answered by stitching artefacts together for a week.

After

Branch alarm queue triaged against a written rubric in minutes per ticket. CCTV pulls go out as packets with chain-of-custody fields populated. Workplace-violence intake lives in a structured worksheet that HR and legal can read without translation. ATM skimmer, vault, and robbery cases close out as single-document evidence packets the examiner already knows how to read. Vendor performance evidence accumulates in a log that feeds the quarterly scorecard. Any open case in your queue can be explained in fifteen minutes with the documents in hand.

What happens if you do not address this

Without a written case-file discipline, the day a case from your queue gets pulled into an OCC review, a corporate investigations thread, an FBI follow-up, or a litigation hold is the day you spend a week reconstructing what you already knew. The work was done. The artefacts that prove it were not. That gap is what gets noticed, not the underlying analyst work, and it is the gap that decides whether the next physical security role you take inside or outside the bank is a promotion or a sideways step.

Who it is for

A Physical Security Analyst inside a US commercial or retail bank. Runs the overnight and weekend alarm queue, ATM tamper case load, workplace-violence intake, executive protection coordination, badge and access exceptions, branch incident write-ups, and the analyst-level inputs into the bank's relationships with the OCC, FFIEC examiners, FBI field offices, local law enforcement, and the bank's third-party guarding and CCTV vendors. Has working tools (an alarm monitoring console, a CCTV management system, a case-management or ticketing tool, sometimes a separate threat-case system) and wants tighter rubrics, templates, and write-up patterns that hold up the next time something gets reviewed.

Who this is NOT for. Not for cybersecurity analysts whose work sits entirely in SIEM and identity tooling. Not for general corporate security generalists at non-bank employers (regulatory shape is different). Not for branch managers looking for branch-staff training. Not for executive protection specialists at single-principal firms.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable triage rubrics, intake worksheets, case-file templates, and CCTV pull packet templates for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. About six to eight focused hours across the twelve modules. Most analysts work through it in two evenings, then keep the templates open as a working reference for the next month.

Why $199 is the right number

ASIS International CPP and PSP study material teaches the broad physical security body of knowledge but not the specific case-file discipline a US bank analyst needs. Internal bank training tends to cover the alarm system and the CCTV platform but not the evidence-packet shape that holds up to OCC review. Free LinkedIn posts and physical-security blogs cover incident-response narrative but rarely give you the actual templates. This playbook is the bank-Physical-Security-Analyst-specific operating layer on top of all of those.

FAQ

Is this aimed at branch security staff or at the analyst desk?

The analyst desk. Branch staff have their own training paths. This course is for the Physical Security Analyst who triages alarms, builds CCTV pull packets, manages workplace-violence intake, and produces the case files.

Does this cover the alarm or CCTV platforms specifically?

It is platform-agnostic. The templates and rubrics work whether your alarm monitoring is in-house or vendored, and whether your CCTV is Genetec, Milestone, Avigilon, March, or a mixed estate. The implementation playbook is tailored to your specific platform mix when it is hand-built for you.

How is the implementation playbook tailored?

After purchase, the playbook is hand-built against your specific branch footprint, alarm vendor mix, CCTV platform, case-management tooling, and the regulatory shape your bank already follows. It is not a generic appendix.

Does this overlap with ASIS CPP or PSP?

It complements them. CPP and PSP cover the body of knowledge. This course covers the day-to-day case-file discipline that the credential exams do not get into.

What if it does not fit my work?

30-day money-back, no questions.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.