A tailored course, built for your situation
Become the Go to Person for DORA Implementation
Position yourself as the internal expert on DORA compliance through structured, repeatable execution
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Being overlooked when cross-functional teams need DORA guidance
The situation this course is for
Even strong risk practitioners can fade into the background when others claim ownership of DORA workflows. Without visible, repeatable contributions, influence erodes, especially when regulators call for accountability.
Who this is for
Senior Operational Risk practitioner in a financial institution, influencing compliance outcomes without formal authority over all contributing teams
Who this is not for
Entry-level analysts, auditors focused only on checking boxes, or leaders who delegate all technical detail
What you walk away with
- Known as the first internal reference on DORA scope and interpretation
- Produce audit-ready documentation that reduces follow-up requests
- Lead cross-functional alignment without needing escalation
- Confidently challenge overreach or misinterpretation of DORA requirements
- Build a reusable implementation playbook that survives team changes
The 12 modules (with all 144 chapters)
Module 1. DORA Context in Financial Services
Understand how DORA fits within the broader EU regulatory wave and why it demands cross-functional coordination. Learn where operational risk owns the narrative and where it shares with IT and legal.
12 chapters in this module
- EU digital operational resilience trends
- DORA vs NIS2 overlap points
- Core obligations for financial entities
- Third party risk escalation paths
- Timeline of key implementation phases
- Mapping DORA to internal risk taxonomy
- Regulator expectations on testing
- How MiFID II informs reporting
- Internal audit scrutiny areas
- Vendor management triggers
- Incident reporting thresholds
- Common misinterpretations to avoid
Module 2. Stakeholder Mapping for DORA
Identify who needs what from DORA compliance and how to align expectations early. Focus on influence without authority and shape collaboration norms.
12 chapters in this module
- IT security dependencies
- Legal team handoffs
- Compliance monitoring roles
- Business continuity partners
- Data governance liaison points
- External vendor touchpoints
- Audit committee messaging cadence
- Internal audit coordination
- Escalation paths for disputes
- Legal hold implications
- Change management teams
- Training delivery owners
Module 3. Scoping the DORA Boundary
Define what falls under DORA and what doesn't, with real examples from financial institutions. Avoid scope creep while maintaining regulator confidence.
12 chapters in this module
- Critical function identification
- Subsidiary inclusion rules
- Outsourcing definition thresholds
- Classifying ICT third parties
- Incident severity classification
- Resilience testing scope
- Exemptions and exclusions
- Internal vs external reporting lines
- Threshold for mandatory audits
- Service provider segmentation
- Geographic applicability rules
- Group-wide vs local entity roles
Module 4. Control Framework Alignment
Map DORA requirements to existing ISO 27001 and NIST CSF controls. Identify gaps and build justification for new controls without duplicating effort.
12 chapters in this module
- Crosswalk to ISO 27001 domains
- NIST CSF alignment points
- SOC 2 overlap areas
- Existing control sufficiency tests
- Gap logging methodology
- Justifying new control creation
- Control ownership assignment
- Automated vs manual evidence
- Frequency of control testing
- Evidence retention standards
- Audit trail expectations
- Regulator-facing documentation
Module 5. Incident Classification and Reporting
Build a consistent process for triaging incidents against DORA thresholds. Ensure timely, accurate reporting without over-notification.
12 chapters in this module
- Definition of ICT incident
- Materiality assessment framework
- Escalation timelines
- Internal logging standards
- External regulator templates
- Lawyer involvement triggers
- Public disclosure boundaries
- Cross-border reporting rules
- Follow-up request preparation
- Root cause documentation
- Trend analysis for prevention
- Lessons learned integration
Module 6. Resilience Testing Execution
Plan and run effective DORA-aligned testing cycles. Coordinate with external providers and maintain independence while driving outcomes.
12 chapters in this module
- Types of required tests
- Frequency requirements
- Third party validation rules
- Internal capability assessment
- Test scenario design
- Red team engagement models
- Failover validation steps
- Data integrity checks
- Post-test review process
- Findings remediation tracking
- Regulatory inspection readiness
- Lessons into policy updates
Module 7. Third Party Risk Integration
Apply DORA rules to vendor relationships. Strengthen oversight without creating bottlenecks. Use standardised assessment workflows.
12 chapters in this module
- Critical ICT vendor definition
- Due diligence expansion
- Contractual clause requirements
- Audit rights negotiation
- Performance monitoring metrics
- Subcontractor visibility rules
- Exit strategy documentation
- Concentration risk assessment
- Single point of failure checks
- Onboarding integration steps
- Ongoing compliance validation
- Termination process triggers
Module 8. Documentation That Sticks
Create living artefacts that survive personnel changes and audit cycles. Focus on clarity, consistency, and reuse.
12 chapters in this module
- Single source of truth setup
- Version control practices
- Approval workflow design
- Retention period rules
- Access control levels
- Searchable indexing methods
- Cross-module linking
- Automated update triggers
- Change logging standards
- Stakeholder notification system
- Annual review scheduling
- Decommissioning process
Module 9. Narrative Ownership and Messaging
Shape how DORA is discussed internally. Move from contributor to narrative lead using consistent framing and proactive updates.
12 chapters in this module
- Establishing update cadence
- Executive summary writing
- Risk register narrative
- Cross-team alignment language
- Regulator preparation tone
- Crisis communication prep
- FAQ document maintenance
- Stakeholder myth busting
- Success metric definition
- Lessons shared format
- Board-level summary version
- Internal training scripts
Module 10. Operationalising DORA Outputs
Turn compliance artefacts into operational workflows. Embed controls into daily practice beyond audit cycles.
12 chapters in this module
- Scheduling recurring reviews
- Integrating with change management
- Automated alert rules
- Dashboard design principles
- KPI tracking setup
- Exception handling workflow
- Integration with GRC tools
- ServiceNow use cases
- Jira integration patterns
- Remediation SLA definitions
- Continuous improvement loop
- Feedback collection mechanism
Module 11. Audit Preparation Excellence
Anticipate examiner questions and present evidence confidently. Reduce back-and-forth through completeness and clarity.
12 chapters in this module
- Common auditor questions
- Evidence packaging standards
- Interview preparation scripts
- Regulator follow-up process
- Document naming convention
- Timeline reconstruction method
- Gap disclosure strategy
- Reference document indexing
- Cross-checklist alignment
- Response approval workflow
- Escalation decision tree
- Post-audit action logging
Module 12. Sustaining Expert Status
Continue to grow influence after initial implementation. Position yourself as long-term steward of DORA maturity.
12 chapters in this module
- Identifying improvement areas
- Benchmarking against peers
- Regulation change monitoring
- Internal training delivery
- Mentorship program design
- Cross-department knowledge sharing
- Thought leadership writing
- Conference participation value
- Feedback integration system
- Metrics for influence growth
- Succession planning steps
- Personal brand alignment
How this maps to your situation
- When DORA interpretation disputes arise
- Before resilience testing cycles begin
- During third party vendor onboarding
- After audit findings require remediation
Before vs. after
Before
Waited to be consulted on DORA-related decisions, often reacting to others' interpretations
After
Routinely asked to clarify scope and lead coordination, seen as the authoritative internal voice on DORA
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between modules
If nothing changes
Without clear ownership, DORA expertise consolidates elsewhere, reducing your strategic influence even if your role stays the same
How this compares to the alternatives
Generic compliance courses teach abstract principles. This course gives you actionable frameworks used by top-tier financial institutions to achieve DORA readiness , tailored to operational risk practitioners like you.
Frequently asked
Is this course specific to financial services?
Yes, all examples and templates are built for financial institutions navigating EU regulatory requirements like DORA.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me if I'm not in a leadership role?
Yes, it's designed for individual contributors and senior practitioners who lead through influence rather than hierarchy.
$199 one-time. Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between modules.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours