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The Art of Service Standard Requirements Self Assessments

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Behavior change Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Behavior change Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Behavior change Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Behavior change related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Behavior change specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Behavior change Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 927 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Behavior change improvements can be made.

Examples; 10 of the 927 standard requirements:

  1. Are we using Behavior change to communicate information about our Cybersecurity Risk Management programs including the effectiveness of those programs to stakeholders, including boards, investors, auditors, and insurers?

  2. What is the right balance of time and resources between investigation, analysis, and discussion and dissemination?

  3. How can you optimize behavior change without 24x7x365 connectivity to the patient?

  4. Are high impact defects defined and identified in the stakeholder process?

  5. How will we ensure we get what we expected?

  6. Behavior changes / incentives to address?

  7. What happens if the typical user behavior changes?

  8. Why should we adopt a Behavior change framework?

  9. Strategic planning -Behavior change relations

  10. Why should people listen to you?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Behavior change book in PDF containing 927 requirements, which criteria correspond to the criteria in...

Your Behavior change self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Behavior change Self-Assessment and Scorecard you will develop a clear picture of which Behavior change areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Behavior change Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Behavior change projects with the 62 implementation resources:

  • 62 step-by-step Behavior change Project Management Form Templates covering over 6000 Behavior change project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Assumption and Constraint Log: Is the current scope of the Behavior change project substantially different than that originally defined in the approved Behavior change project plan?

  2. Probability and Impact Matrix: Is the technology to be built new to your organization?

  3. Procurement Audit: Are all claims certified by the officer giving rise to the claim (usually the purchasing agent)?

  4. Executing Process Group: What Behavior change projects and services are in the portfolio of your organization?

  5. Process Improvement Plan: Have the frequency of collection and the points in the process where measurements will be made been determined?

  6. Project Scope Statement: Will the QA related information be reported regularly as part of the Status Reporting mechanisms?

  7. Procurement Audit: Is trend analysis performed on expenditures made by key employees and by vendor?

  8. Communications Management Plan: What help do you and your team need from the stakeholder?

  9. Change Management Plan: Why would a Behavior change project run more smoothly when change management is emphasized from the beginning?

  10. Team Performance Assessment: To what degree is there a sense that only the team can succeed?

 
Step-by-step and complete Behavior change Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Behavior change project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Behavior change project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Behavior change project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Behavior change project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Behavior change project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Behavior change project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Behavior change project with this in-depth Behavior change Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Behavior change projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Behavior change and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Behavior change investments work better.

This Behavior change All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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