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The Art of Service Standard Requirements Self Assessments



Cloud computing - Managing Services in the Cloud - Factsheet

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Cloud Computing Managing Services in the Cloud Certification (MSIC)

Level: Manager/Expert
Prerequisites: CCF, CCVS, CCSS, CCPS
Type: Vendor Neutral
Pathway points earned: 5



The MSIC certification builds on the knowledge gained from the foundation and specialists certifications and earns you 5 points towards the Cloud Computing Expert Certification. The MSIC certification validates holder’s knowledge on the strategies, methods and challenges involved with adoption and ongoing management of cloud computing services as part of an IT service provision.


Knowledge Gained

In achieving your MSIC certification, you will develop a key understanding of the management strategies involved with the adoption and development of a cloud computing solution. You will gain knowledge to help you successfully manage a workforce, which includes motivation strategies, performance reviews and staff retention techniques. You will also develop a deep understanding of the IT service management practices that are beneficial to the migration and management of cloud services, including financial management, demand management, service level management, supplier management, capacity management and availability management.


Why Get Certified

Earning the MSIC certification showcases your proven knowledge of techniques to ready and manage a cloud-based work environment. Holders of the MSIC certification will prove integral to continued advancement of the IT industry. MSIC certificate holders can help reduce the costs involved with operational costs of IT infrastructure and applications, increase the agility and responsiveness of IT service providers, increase the scalability of IT resources, provide a more flexible work environment and enhance the overall experience of IT services for customers.

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