A tailored course, built for your situation
Broader System Resilience Decisions in Your Current Role with ISO 22301
Earn expanded influence over continuity planning without changing titles
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Software developer or engineer in a mid-level IC role at a tech or cloud services firm, already involved in system reliability or incident response, seeking more influence over formal resilience practices without transitioning to management.
Who this is not for
Executives looking for board-level reporting frameworks, consultants selling ISO 22301 as a service, or practitioners outside of technical delivery roles.
What you walk away with
- Own the ISO 22301 scoping process for your team’s systems
- Influence continuity priorities without managerial approval
- Document recovery workflows that stand up to audit scrutiny
- Lead resilience testing cycles with executive visibility
- Become the go-to person for incident response planning inputs
The 12 modules (with all 144 chapters)
Module 1. Mapping System Criticality Under ISO 22301
Learn how to classify systems by impact and recovery time, aligning technical design with business continuity expectations. Build defensible rationale for prioritization.
12 chapters in this module
- Identifying mission-critical systems
- Recovery time objective basics
- Impact tiers by service type
- Documenting dependencies
- Stakeholder input mapping
- Creating system criticality matrices
- Using logs to validate assumptions
- Linking to incident data
- Updating classifications cyclically
- Handling edge cases
- Peer review workflows
- Version control for updates
Module 2. Designing Testable Recovery Procedures
Turn abstract plans into executable playbooks. Focus on clarity, repeatability, and integration with existing monitoring tools.
12 chapters in this module
- Writing step-by-step recovery guides
- Including CLI commands
- Tagging responsible roles
- Timing each phase
- Integrating with runbooks
- Using conditional logic
- Versioning recovery steps
- Adding rollback paths
- Embedding success criteria
- Linking to monitoring alerts
- Staging dry runs
- Capturing test results
Module 3. Leading Internal Audit Preparation
Prepare documentation that answers assessor questions before they’re asked. Focus on proof, not promises.
12 chapters in this module
- Compiling evidence trails
- Matching controls to clauses
- Organizing documentation trees
- Using timestamps effectively
- Capturing team input
- Highlighting compliance gaps
- Drafting remediation notes
- Updating status cyclically
- Formatting for readability
- Securing access logs
- Versioning policy documents
- Building auditor FAQs
Module 4. Influencing Resilience Investment Decisions
Frame technical needs in business terms to shape budgeting and planning cycles.
12 chapters in this module
- Estimating downtime cost
- Building business cases
- Prioritizing upgrades
- Aligning with SLAs
- Presenting to leads
- Using past incidents
- Benchmarking recovery speed
- Showing ROI on tooling
- Proposing test frequency
- Tracking improvement trends
- Linking to customer impact
- Maintaining decision logs
Module 5. Integrating ISO 22301 into Development Lifecycle
Embed resilience thinking early, during design, PR review, and deployment phases.
12 chapters in this module
- Adding resilience checks to PR templates
- Requiring RTO in tickets
- Automating compliance gates
- Documenting assumptions
- Including failover in designs
- Reviewing rollback plans
- Tagging high-risk changes
- Using CI/CD signals
- Logging test readiness
- Training team members
- Updating onboarding
- Auditing integration gaps
Module 6. Managing Multi-Team Dependencies
Coordinate across infra, security, and SRE roles to ensure full coverage.
12 chapters in this module
- Identifying cross-team handoffs
- Defining interface owners
- Mapping escalation paths
- Scheduling joint reviews
- Aligning test timing
- Sharing recovery playbooks
- Using shared tools
- Tracking joint actions
- Resolving ownership gaps
- Documenting agreements
- Updating contact lists
- Running tabletop sims
Module 7. Conducting Effective Tabletop Exercises
Run simulations that reveal real gaps, and build credibility for your role.
12 chapters in this module
- Designing realistic scenarios
- Assigning roles
- Timing response phases
- Observing coordination
- Capturing communication breakdowns
- Introducing delays
- Testing notification chains
- Using war room logs
- Measuring response speed
- Identifying training needs
- Reporting findings
- Planning follow-up
Module 8. Documenting Business Impact Analysis
Create audits-ready BIA reports backed by data and stakeholder input.
12 chapters in this module
- Surveying business units
- Capturing revenue impact
- Estimating customer loss
- Recording compliance exposure
- Weighting systems by use
- Using uptime data
- Normalizing inputs
- Building heat maps
- Prioritizing by tier
- Updating annually
- Securing sign-off
- Archiving versions
Module 9. Building Resilience Scorecards
Track progress across systems and earn visibility with leadership.
12 chapters in this module
- Defining KPIs
- Measuring test frequency
- Tracking coverage gaps
- Rating recovery confidence
- Benchmarking teams
- Showing trends
- Automating data pulls
- Adding color coding
- Sharing summaries
- Using for planning
- Updating cyclically
- Archiving reports
Module 10. Handling Third-Party Vendor Risks
Ensure external dependencies don’t undermine internal resilience.
12 chapters in this module
- Assessing vendor SLAs
- Reviewing recovery claims
- Testing integration points
- Validating failover
- Auditing documentation
- Requiring SOC 2
- Mapping vendor dependencies
- Building fallbacks
- Tracking contract terms
- Documenting risks
- Escalating issues
- Updating procurement input
Module 11. Maintaining ISO 22301 Documentation
Keep policies, plans, and records current and inspection-ready.
12 chapters in this module
- Scheduling reviews
- Assigning owners
- Tracking changes
- Versioning files
- Using document templates
- Archiving old versions
- Securing access
- Logging edits
- Updating after incidents
- Aligning with policy
- Training new staff
- Auditing completeness
Module 12. Expanding Your Role Without a Title Change
Position yourself as the technical authority on resilience, even as an IC.
12 chapters in this module
- Owning framework decisions
- Leading cross-functional input
- Mentoring junior staff
- Presenting to leads
- Building credibility
- Documenting impact
- Tracking savings
- Sharing wins
- Proposing improvements
- Leading working groups
- Informing strategy
- Maintaining influence
How this maps to your situation
- After incident review
- Before audit cycle
- During system redesign
- When onboarding new services
Before vs. after
Before
Reliance on others to define resilience scope and priorities, with limited input into continuity planning.
After
Direct influence over which systems are protected, how recovery is designed, and what gets tested, recognized as the go-to person for ISO 22301 decisions.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be completed alongside regular work over 4-6 weeks.
How this compares to the alternatives
Unlike generic ISO 22301 overview courses, this program is built for individual contributors in technical roles who want real decision-making influence, not just awareness.
Frequently asked
Who is this course for?
Individual contributors in software, infrastructure, or operations roles who want to lead ISO 22301 implementation in their current position.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Do I need management approval to apply this?
No, this course shows you how to expand your influence from within your current role, without requiring a promotion or organizational change.
$199 one-time. Approximately 3 hours per module, designed to be completed alongside regular work over 4-6 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours