Skip to main content
Building a High Reliability Organization (HRO); A Step-by-Step Guide to Achieving Zero Harm and Sustainable Quality Improvement in Healthcare

Building a High Reliability Organization (HRO); A Step-by-Step Guide to Achieving Zero Harm and Sustainable Quality Improvement in Healthcare

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

Building a High Reliability Organization (HRO): A Step-by-Step Guide to Achieving Zero Harm and Sustainable Quality Improvement in Healthcare



Course Overview

This comprehensive course is designed to provide healthcare professionals with the knowledge, skills, and tools necessary to build a High Reliability Organization (HRO) and achieve zero harm and sustainable quality improvement in healthcare. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized curriculum
  • Up-to-date and practical content with real-world applications
  • High-quality content developed by expert instructors
  • Certification upon completion
  • Flexible learning options with user-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons with lifetime access
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to High Reliability Organizations (HROs)

  • Definition and principles of HROs
  • History and evolution of HROs
  • Benefits and challenges of implementing HROs in healthcare
  • Case studies of successful HROs in healthcare

Module 2: Leadership and Culture in HROs

  • Leadership styles and behaviors in HROs
  • Building a culture of safety and reliability
  • Employee engagement and empowerment in HROs
  • Strategies for sustaining a culture of excellence

Module 3: Safety and Risk Management in HROs

  • Principles of safety and risk management in HROs
  • Identifying and mitigating risks in healthcare
  • Developing and implementing safety protocols
  • Measuring and evaluating safety performance

Module 4: Quality Improvement in HROs

  • Principles of quality improvement in HROs
  • Developing and implementing quality improvement initiatives
  • Measuring and evaluating quality performance
  • Strategies for sustaining quality improvement

Module 5: Communication and Teamwork in HROs

  • Effective communication strategies in HROs
  • Building and maintaining high-performing teams
  • Collaboration and coordination in HROs
  • Strategies for resolving conflicts and improving communication

Module 6: Data-Driven Decision Making in HROs

  • Principles of data-driven decision making in HROs
  • Collecting and analyzing data in healthcare
  • Developing and implementing data-driven decision making strategies
  • Measuring and evaluating the effectiveness of data-driven decision making

Module 7: Patient-Centered Care in HROs

  • Principles of patient-centered care in HROs
  • Developing and implementing patient-centered care initiatives
  • Measuring and evaluating patient satisfaction and outcomes
  • Strategies for sustaining patient-centered care

Module 8: Workforce Engagement and Well-Being in HROs

  • Principles of workforce engagement and well-being in HROs
  • Developing and implementing workforce engagement and well-being initiatives
  • Measuring and evaluating workforce engagement and well-being
  • Strategies for sustaining workforce engagement and well-being

Module 9: Technology and Innovation in HROs

  • Principles of technology and innovation in HROs
  • Developing and implementing technology and innovation initiatives
  • Measuring and evaluating the effectiveness of technology and innovation
  • Strategies for sustaining technology and innovation

Module 10: Sustaining and Spreading HRO Principles

  • Strategies for sustaining HRO principles
  • Spreading HRO principles across the organization
  • Developing and implementing HRO training programs
  • Measuring and evaluating the effectiveness of HRO training

Module 11: Case Studies and Best Practices in HROs

  • Real-world case studies of successful HROs in healthcare
  • Best practices for implementing and sustaining HROs
  • Lessons learned from failed HRO initiatives
  • Strategies for overcoming common challenges in HRO implementation

Module 12: Capstone Project

  • Developing and implementing a capstone project
  • Applying HRO principles to a real-world problem
  • Measuring and evaluating the effectiveness of the capstone project
  • Presenting and sharing the results of the capstone project


Certificate of Completion

Upon completing all 12 modules and the capstone project, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate demonstrates the participant's expertise in building and sustaining a High Reliability Organization (HRO) in healthcare.

,
!