Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
The Art of Service Standard Requirements Self Assessments

Burke-Litwin: Standard Requirements

$249.00 $99.00
(You save $150.00)

Burke-Litwin: Standard Requirements

$99.00 $249.00

(You save $150.00)
Downloadable Resources, Instant Access

Product Description

Burke-Litwin Standard Requirements

Crucial Requirements:

  1. The first phase in implementing change is setting the stage. the first step is to create a sense of urgency. Ensuring a sense of urgency among people is crucial to getting cooperation for change. Unless individuals understand the urgency of a situation, complacency sets in and change becomes very difficult, if not impossible. Think about the forces of complacency what are some of them?

  2. The communication objectives need to be tailored to each stakeholder group, depending on their level of influence, power, and support. Is the message intended to persuade, inform, educate, create participation, influence, change perceptions, influence behavior, engage, garner support, address concerns, or establish ambassadors to support the change?

  3. The objective of Change Management is to ensure that standard methods and procedures are used, such that changes can be dealt with quickly, with the lowest possible impact on service quality. all changes should be traceable, in other words, one can answer the question, what changed? Do we do this?

  4. Remember that no one person can implement wide-scale change; a coalition is essential. most organizations have a guiding coalition, or team of individuals who lead the change efforts, already in place. think about your organization. is there a guiding coalition already established?

  5. The purpose of HR analytics is to improve individual and organizational performance. So it needs to be done, even if the CEO doesnt require it. Moreover, how could you expect the CEO to require something that he or she probably doesnt know exists?

  6. Giving people more responsibility is a demonstration of trust. if people feel they are trusted they usually respond by taking greater care and pride in their work. is management prepared to delegate responsibility and provide the back-up?

  7. Has the team ensured that key cultural barriers (e.g., training and skills required for new jobs, entrenched culture, incompatible support structures, fear of downsizing) are addressed in its Change Management strategy?

  8. It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting). what method do you find successful for communicating to staff when numerous resisters are present?

  9. Tell me about your preferred coaching style. I especially want help with (organizational change, leadership, life balance, vision, relationships, time management). how would you help me with that?

  10. Are the various points of view (in terms of discipline, work experience, and diversity) relevant to the task at hand adequately represented so that informed, intelligent decisions will be made?

Why Own The Burke-Litwin Self-Assessment?

The Burke-Litwin Self-Assessment will make you a Burke-Litwin domain expert by:

  • Reducing the effort in the Burke-Litwin work to be done to get problems solved

  • Ensuring that plans of action include every Burke-Litwin task and that every Burke-Litwin outcome is in place

  • Saving time investigating strategic and tactical options and ensuring Burke-Litwin opportunity costs are low

  • Delivering tailored Burke-Litwin advise instantly with structured going-forward plans

All the tools you need to an in-depth Burke-Litwin Self-Assessment. Featuring 956 new and updated case-based criteria, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Burke-Litwin improvements can be made.


What Is In The Burke-Litwin Self-Assessment?

The Burke-Litwin Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 956 criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants

  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

  • Gives you a professional Dashboard to guide and perform a thorough Burke-Litwin Self-Assessment

  • Is secure: Ensures offline data protection of your Self-Assessment results

  • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next

The Burke-Litwin Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Burke-Litwin projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

  • Implement evidence-based best practice strategies aligned with overall goals

  • Integrate recent advances in Burke-Litwin and process design strategies into practice according to best practice guidelines


Assess And Define Burke-Litwin With This Burke-Litwin Self Assessment. Sample Questions From The Complete, 956 Criteria, Self-Assessment:

  • Recognize Criterion: How do you assess your Burke-Litwin workforce capability and capacity needs, including skills, competencies, and staffing levels?
  • Define Criterion: Are team charters developed?
  • Measure Criterion: Does the Burke-Litwin task fit the client's priorities?
  • Analyze Criterion: What are your current levels and trends in key measures or indicators of Burke-Litwin product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?
  • Improve Criterion: How do we measure improved Burke-Litwin service perception, and satisfaction?
  • Control Criterion: Who sets the Burke-Litwin standards?
  • Sustain Criterion: A variety of organizational change products is used


Cost/Benefit Analysis; Burke-Litwin Self-Assessment Justification And Approval Tools:

Purchasing a The Art of Service Self Assessment will spur new ideas, fast track project strategy and advance your professional skills. We’ve developed a set of criteria that will aid in gaining approval and give you the ability to validate and review your Self-Assessment investment:

  • Excluding hired consultants and advisors from top management consulting firms, internal Burke-Litwin Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

    Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

  • Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For a fraction of this the Self-Assessment will make you a Burke-Litwin domain authority.


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.


Get The Burke-Litwin Self Assessment That Will Make You A Burke-Litwin Domain Expert Now.




Product Reviews

Find Similar Products by Category