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Business Capability Modeling; A Step-by-Step Guide to Implementation and Maturity Diagnostics

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Business Capability Modeling: A Step-by-Step Guide to Implementation and Maturity Diagnostics



Course Overview

This comprehensive course provides a step-by-step guide to implementing Business Capability Modeling (BCM) in your organization. Participants will learn the fundamentals of BCM, its benefits, and how to apply it to improve business performance. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Objectives

  • Understand the concept of Business Capability Modeling and its importance in business strategy
  • Learn how to identify, analyze, and prioritize business capabilities
  • Develop a Business Capability Model (BCM) framework for your organization
  • Implement BCM to improve business performance and achieve strategic objectives
  • Conduct maturity diagnostics to assess and improve BCM implementation


Course Outline

Module 1: Introduction to Business Capability Modeling

  • Definition and concept of Business Capability Modeling
  • Benefits of BCM in business strategy
  • Overview of the BCM framework
  • Case studies: Successful implementation of BCM in various industries

Module 2: Identifying Business Capabilities

  • Methods for identifying business capabilities
  • Analyzing business processes and activities
  • Prioritizing business capabilities
  • Group exercise: Identifying business capabilities in a case study

Module 3: Developing a Business Capability Model (BCM) Framework

  • Components of a BCM framework
  • Designing a BCM framework for your organization
  • Best practices for implementing a BCM framework
  • Group exercise: Developing a BCM framework for a case study

Module 4: Implementing Business Capability Modeling

  • Implementing BCM in your organization
  • Change management and stakeholder engagement
  • Training and development for BCM implementation
  • Case study: Implementing BCM in a real-world organization

Module 5: Maturity Diagnostics for Business Capability Modeling

  • Assessing BCM maturity in your organization
  • Conducting a BCM maturity assessment
  • Improving BCM implementation based on maturity diagnostics
  • Group exercise: Conducting a BCM maturity assessment for a case study

Module 6: Advanced Topics in Business Capability Modeling

  • Integrating BCM with other business frameworks and models
  • Using technology to support BCM implementation
  • Best practices for sustaining BCM implementation
  • Case study: Advanced BCM implementation in a real-world organization

Module 7: Certification and Final Project

  • Final project: Developing a comprehensive BCM plan for your organization
  • Peer review and feedback on final projects
  • Certificate issuance by The Art of Service


Course Features

  • Interactive and engaging: Participate in group exercises, case studies, and discussions to reinforce learning
  • Comprehensive and personalized: Receive tailored feedback and guidance from expert instructors
  • Up-to-date and practical: Learn from real-world examples and best practices in BCM implementation
  • Real-world applications: Apply BCM concepts to your organization and industry
  • High-quality content: Access a wealth of resources, including videos, readings, and templates
  • Expert instructors: Learn from experienced professionals with expertise in BCM
  • Certification: Receive a certificate upon completion, issued by The Art of Service
  • Flexible learning: Access course materials and participate in discussions at your own pace
  • User-friendly and mobile-accessible: Access course materials from any device, at any time
  • Community-driven: Connect with peers and instructors through online discussions and forums
  • Actionable insights: Apply BCM concepts to drive business improvement and strategic growth
  • Hands-on projects: Develop a comprehensive BCM plan for your organization
  • Bite-sized lessons: Learn in manageable chunks, with clear objectives and outcomes
  • Lifetime access: Access course materials and resources forever
  • Gamification and progress tracking: Monitor your progress and stay motivated with gamification elements
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