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Business Continuity Management; A Complete Guide

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Business Continuity Management: A Complete Guide



Course Overview

This comprehensive course provides a thorough understanding of Business Continuity Management (BCM) and its importance in ensuring organizational resilience. Participants will learn the principles, practices, and tools necessary to develop and implement a BCM program that aligns with international standards.



Course Objectives

  • Understand the concept of Business Continuity Management and its importance in organizational resilience
  • Learn the principles, practices, and tools necessary to develop and implement a BCM program
  • Understand the importance of risk management, incident response, and crisis management in BCM
  • Develop a comprehensive BCM program that aligns with international standards
  • Implement and maintain a BCM program that ensures organizational resilience


Course Outline

Module 1: Introduction to Business Continuity Management

  • Definition and scope of Business Continuity Management
  • Importance of BCM in organizational resilience
  • Overview of BCM standards and frameworks
  • BCM program lifecycle

Module 2: Risk Management in BCM

  • Introduction to risk management
  • Risk assessment and analysis
  • Risk mitigation and control
  • Risk monitoring and review

Module 3: Incident Response and Crisis Management

  • Introduction to incident response and crisis management
  • Incident response planning and implementation
  • Crisis management planning and implementation
  • Communication and stakeholder management

Module 4: Business Impact Analysis (BIA)

  • Introduction to Business Impact Analysis (BIA)
  • BIA methodology and tools
  • Identifying critical business processes and functions
  • Assessing business impact and risk

Module 5: Business Continuity Planning (BCP)

  • Introduction to Business Continuity Planning (BCP)
  • BCP methodology and tools
  • Developing business continuity plans and procedures
  • Implementing and maintaining BCP

Module 6: Disaster Recovery Planning (DRP)

  • Introduction to Disaster Recovery Planning (DRP)
  • DRP methodology and tools
  • Developing disaster recovery plans and procedures
  • Implementing and maintaining DRP

Module 7: BCM Program Implementation and Maintenance

  • Implementing a BCM program
  • Maintaining a BCM program
  • Monitoring and reviewing BCM program effectiveness
  • Continuously improving the BCM program

Module 8: BCM Standards and Frameworks

  • Overview of BCM standards and frameworks
  • ISO 22301:2019
  • NFPA 1600
  • COBIT

Module 9: BCM Tools and Techniques

  • BCM software and tools
  • BCM methodologies and frameworks
  • BCM metrics and performance indicators
  • BCM benchmarking and best practices

Module 10: BCM Certification and Training

  • Overview of BCM certification and training
  • BCM certification programs
  • BCM training programs
  • BCM professional development


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging course content
  • Comprehensive and up-to-date course materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible course platform
  • Community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Format

This course is delivered online and consists of 10 modules, each with multiple lessons and activities. The course is self-paced and can be completed at your own convenience.



Target Audience

This course is designed for professionals and organizations seeking to develop and implement a Business Continuity Management program. This includes:

  • Business continuity managers and practitioners
  • Risk management professionals
  • Emergency management and crisis management professionals
  • IT and cybersecurity professionals
  • Compliance and regulatory professionals
  • Executive management and leadership
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