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Business Continuity Management (BCM) Practical Self-Assessment Tools and Techniques

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Business Continuity Management (BCM) Practical Self-Assessment Tools and Techniques



Course Overview

This comprehensive course provides participants with the knowledge and skills necessary to develop and implement a Business Continuity Management (BCM) program. Through a combination of interactive lessons, hands-on projects, and real-world applications, participants will gain a thorough understanding of the BCM lifecycle and learn how to identify, assess, and mitigate risks to their organization.



Course Objectives

  • Understand the principles and concepts of Business Continuity Management (BCM)
  • Learn how to develop and implement a BCM program
  • Identify and assess risks to the organization
  • Develop strategies to mitigate risks and ensure business continuity
  • Understand the importance of BCM in ensuring organizational resilience


Course Outline

Module 1: Introduction to Business Continuity Management (BCM)

  • Defining BCM and its importance
  • Understanding the BCM lifecycle
  • Identifying the benefits of BCM
  • Overview of BCM standards and frameworks

Module 2: Risk Management

  • Understanding risk management principles
  • Identifying and assessing risks
  • Risk mitigation strategies
  • Developing a risk management plan

Module 3: Business Impact Analysis (BIA)

  • Understanding the purpose of a BIA
  • Identifying critical business processes
  • Assessing the impact of disruptions
  • Developing a BIA report

Module 4: Business Continuity Planning

  • Understanding the importance of business continuity planning
  • Developing a business continuity plan
  • Identifying and documenting critical business processes
  • Establishing a crisis management team

Module 5: Crisis Management

  • Understanding the principles of crisis management
  • Developing a crisis management plan
  • Establishing a crisis management team
  • Communicating with stakeholders during a crisis

Module 6: IT Disaster Recovery

  • Understanding the importance of IT disaster recovery
  • Developing an IT disaster recovery plan
  • Identifying and documenting critical IT systems
  • Establishing a disaster recovery team

Module 7: Supply Chain Resilience

  • Understanding the importance of supply chain resilience
  • Identifying and assessing supply chain risks
  • Developing strategies to mitigate supply chain risks
  • Establishing a supply chain resilience plan

Module 8: BCM Program Implementation and Maintenance

  • Understanding the importance of BCM program implementation and maintenance
  • Developing a BCM program implementation plan
  • Establishing a BCM program maintenance schedule
  • Continuously monitoring and evaluating the BCM program

Module 9: BCM Standards and Frameworks

  • Understanding the importance of BCM standards and frameworks
  • Overview of popular BCM standards and frameworks (e.g. ISO 22301, NIST Cybersecurity Framework)
  • Using BCM standards and frameworks to develop a BCM program

Module 10: BCM Metrics and Performance Measurement

  • Understanding the importance of BCM metrics and performance measurement
  • Developing BCM metrics and performance indicators
  • Using BCM metrics and performance indicators to evaluate the BCM program


Certificate of Completion

Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging lessons
  • Comprehensive and up-to-date content
  • Practical and real-world applications
  • Expert instructors with industry experience
  • Certificate of Completion issued by The Art of Service
  • Flexible learning options (self-paced, online)
  • User-friendly and mobile-accessible platform
  • Community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking features


Target Audience

  • Business continuity professionals
  • Risk management professionals
  • IT professionals
  • Supply chain professionals
  • Emergency management professionals
  • Anyone interested in business continuity management
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