A focused course, tailored for you
The Business Continuity Manager's Course on Crisis Planning When Unexpected Disasters Strike
Turn chaotic emergency drills into a repeatable, audit-ready crisis plan that protects operations and leadership confidence.
Stop rebuilding the crisis playbook every quarter while audit failures keep haunting the board.
$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.
Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.
Why this course
Every week the continuity team scrambles to stitch together fragmented incident logs, outdated contact sheets, and ad-hoc response checklists while senior leaders demand a clear status update. The tools used are a mix of shared drives, email threads, and handwritten notes, causing version conflicts and missing evidence during audits. When a real disruption hits, the lack of a unified playbook forces the manager to rebuild the response from scratch, risking regulatory penalties and reputational damage.
The current process relies on manual spreadsheet updates after each drill, with no single source of truth for risk assessments, recovery time objectives, or communication protocols. Stakeholders from IT, security, and operations each maintain their own versions, leading to duplicated effort and missed deadlines. If the next crisis arrives without a consolidated plan, the organization faces prolonged downtime and leadership scrutiny.
What you walk away with
- Produce a complete crisis response playbook that passes audit without additional review.
- Align recovery objectives across all critical functions in a single, live document.
- Automate evidence collection for quarterly resilience assessments.
- Reduce drill preparation time by half through reusable templates.
- Communicate clear escalation paths that satisfy executive expectations.
The 12 modules
Module 1. Mapping Critical Functions
A recent survey showed 62% of firms lose more than a day of revenue after a disruption. The module walks through extracting function dependencies from existing service catalogs and aligning them with recovery priorities. Participants build a dependency matrix that captures the exact services at risk during a crisis. Output: a populated critical-function matrix ready for stakeholder review.
Module 2. Defining Recovery Objectives
During the Monday morning ops meeting, the manager asks, "What is the maximum tolerable downtime for each service?" This session translates those questions into concrete RTO and RPO targets using a structured worksheet. The resulting RTO/RPO table is calibrated to business impact and regulatory expectations. What you ship from this module: a finalized RTO/RPO table.
Module 3. Designing Incident Triggers
The deliverable is an incident-trigger checklist.
Module 4. Building Communication Protocols
Stakeholders often complain they never receive timely updates. This module crafts a multi-channel communication plan, mapping each stakeholder group to preferred methods and timing windows. Participants produce a communication matrix that aligns with the incident-trigger checklist. Output: a communication matrix ready for drill rehearsal.
Module 5. Creating the Crisis Playbook
The head of risk asks, "Do we have a single source of truth for crisis response?" This session consolidates all prior artefacts into a structured playbook template, complete with step-by-step actions, roles, and evidence capture fields. By module end a full crisis playbook sits in your drive. Output: a master crisis playbook.
Module 6. Evidence Collection Framework
Fastest path from scattered logs to audit-ready evidence is a standardized capture form. The module introduces an evidence-capture template that auto-populates timestamps, responsible owners, and verification status. Participants generate a ready-to-submit evidence pack for the next audit cycle. What you ship from this module: an evidence-capture pack.
Module 7. Running Effective Drills
A CFO stakeholder wants to see measurable improvement after each drill. This module designs a drill execution checklist that ties back to the playbook actions and records performance metrics. The resulting drill report template shows time to activation, communication latency, and recovery success rates. Output: a drill report template.
Module 8. Continuous Improvement Loop
Balancing the need for rapid response with thorough post-mortem analysis creates tension for continuity teams. This session builds a review cycle that captures lessons learned, updates the playbook, and re-prioritizes recovery objectives. Participants produce a quarterly improvement roadmap that feeds directly into the critical-function matrix. Output: a quarterly improvement roadmap.
Module 9. Stakeholder Alignment Workshop
The auditor wants proof that all owners have reviewed the crisis plan. This module guides a facilitated workshop agenda that secures sign-off from IT, security, and operations leaders. The deliverable is a signed alignment register that demonstrates collective ownership. Output: a signed alignment register.
Module 10. Metrics Dashboard Construction
A senior director asks, "How do we track resilience over time?" This session builds a visual dashboard that pulls key metrics from the evidence pack and drill reports, showing trends in recovery times and compliance status. Participants leave with a ready-to-use dashboard template. Output: a resilience metrics dashboard.
Module 11. Governance and Reporting
By module end a governance report sits in your drive. The module defines reporting cadence, executive summary format, and escalation thresholds for board review. It integrates the dashboard data into a concise governance pack. What you ship from this module: a governance reporting pack.
Module 12. Embedding the Process
During the monthly risk committee, the manager wonders how to keep the plan alive. This final module creates an operational calendar that schedules updates, drills, and reviews, ensuring the crisis plan becomes a living document. The closing artefact is an implementation calendar tied to governance milestones. Output: an implementation calendar.
How this addresses your situation
Specific modules that map to what you said you are dealing with.
Module 1 covers Mapping Critical Functions , exactly the gap you face when you cannot quickly identify which services are at risk during an emerging incident.
Module 5 covers Creating the Crisis Playbook , precisely the missing single source of truth that senior leaders demand during emergency briefings.
Module 9 covers Stakeholder Alignment Workshop , the exact step needed when auditors request signed ownership from every function.
What you get with this course
- A populated critical-function matrix.
- A finalized RTO/RPO table.
- An incident-trigger checklist.
- A communication matrix.
- A master crisis playbook.
- An evidence-capture pack.
- A drill report template.
- A quarterly improvement roadmap.
- A signed alignment register.
- A resilience metrics dashboard.
- A governance reporting pack.
- An implementation calendar.
What you will have in hand by Day 1, Week 1, Month 1
Day 1: tailored playbook in hand, critical-function matrix pre-populated for your environment, incident-trigger checklist ready for the next request.
Week 1: first version of the crisis playbook live and shared with the risk committee, evidence-capture pack assembled for upcoming audit.
Month 1: monthly governance cycle running from the new playbook with zero manual reconciliation and a live resilience dashboard.
Before and after
Before
The continuity team currently juggles multiple word docs, email threads, and outdated spreadsheets, with evidence scattered across shared drives and no single version of the crisis plan. During audits, reviewers flag missing signatures and incomplete logs, and the manager spends hours each week reconciling conflicting data, causing delays and frustration.
After
After the course, a single, live crisis playbook lives in a shared repository, supported by a critical-function matrix, RTO/RPO table, and evidence pack ready for auditors. Weekly drills produce automated reports, and a governance calendar ensures updates happen on schedule, giving leadership confidence and freeing the manager to focus on strategic resilience.
What happens if you do not address this
If the crisis plan remains fragmented, the next major disruption will force the continuity manager to cobble together ad-hoc responses, leading to extended downtime and a board-level remediation request. Regulatory reviewers will flag non-compliance, and the manager's performance review will suffer.
Who it is for
A Business Continuity Manager who drives weekly drill coordination, maintains the crisis response repository, and reports to senior leadership. They work across IT, security, and operations, balancing regulatory readiness with day-to-day incident handling, and need a repeatable method to produce audit-ready documentation without endless spreadsheet juggling.
Who this is NOT for. This is not for someone who needs a basic introduction to business continuity concepts.
How it arrives
Within 24 hours of purchase your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it. The playbook is hand-built around your specific situation, not LLM-generated boilerplate.
Time investment. 6 hours of focused work spread over a week, saving an estimated 40-60 hours of internal scaffolding effort.
Why $199 is the right number
A half-day consultant on the same scope typically costs $2K-$5K, a generic compliance certification runs $800-$2K, and building a comparable plan internally consumes 60+ hours of work. At $199, this course delivers a ready-to-use playbook and all supporting artefacts at a fraction of the cost.
FAQ
Do I need prior experience with ISO 22301 to benefit?
No, the course starts with the fundamentals and builds a practical playbook you can use immediately.
What tools do I need to complete the exercises?
Only a spreadsheet application and access to your existing continuity documents are required.
Can I apply this to an existing crisis plan?
Yes, each module includes steps to import and enhance your current artefacts.
Is there support if I get stuck on a template?
A community forum and weekly Q&A office hours are included with the course.
30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
