Attention business professionals!
Are you looking for a comprehensive and efficient way to conduct a Business Impact Analysis (BIA) and ensure ISO 22313 compliance? Look no further, our Business Impact Analysis Software and ISO 22313 Knowledge Base is here to help!
Our software is designed with the busy professional in mind, with a dataset of 1599 prioritized requirements, solutions, benefits, and results all at your fingertips.
This means you can get accurate and timely results by urgency and scope, without wasting valuable time.
But what sets our product apart from competitors and alternatives? Our Business Impact Analysis Software and ISO 22313 Knowledge Base is specifically tailored for professionals like you.
No more sifting through irrelevant information or struggling with generic products that don′t meet your specific needs.
Our product offers customizable, expert solutions that are guaranteed to improve your BIA process and ensure ISO 22313 compliance.
And the best part? Our product is affordable and easy to use.
No need to hire outside consultants or spend countless hours trying to figure out complicated software.
Our DIY approach allows you to tackle the BIA process independently, saving you both time and money.
With our Business Impact Analysis Software and ISO 22313 Knowledge Base, you′ll have access to detailed and specified overviews of product types, as well as real case studies and use cases.
This wealth of information will give you a clear understanding of how our product can benefit your business.
We understand the importance of thorough research when it comes to selecting the right tools for your business.
That′s why our Business Impact Analysis Software and ISO 22313 Knowledge Base has been extensively researched and proven to be effective in various industries.
Don′t just take our word for it, see the results for yourself.
Whether you′re a small business or a large corporation, our product is suitable for businesses of all sizes and industries.
And the best part? It′s also cost-effective.
Say goodbye to expensive and complex software, and hello to a streamlined and efficient BIA process.
But that′s not all, our Business Impact Analysis Software and ISO 22313 Knowledge Base also provides a detailed list of pros and cons, giving you all the information you need to make an informed decision.
Our product is transparent and reliable, just like your business.
So don′t wait any longer, invest in our Business Impact Analysis Software and ISO 22313 Knowledge Base and take your BIA process to the next level.
With our product, you can trust that you′ll have accurate results and ensure ISO 22313 compliance, without breaking the bank.
Don′t miss out on this opportunity, try it out for yourself today!
What is the mechanism to use when your organization is concern about the business viability of a software vendor? How does a risk impact your organizations ability to achieve its strategy and business objectives? Has your organization Impact Analysis been conducted on all systems, applications, and platforms?
Business Impact Analysis Software
Business impact analysis software is a tool that helps organizations assess the potential risks and impacts of using a particular software vendor, ensuring business continuity and decision-making.
1. Perform a thorough assessment of the software vendor′s financial stability to ensure viability.
2. Utilize benchmarking tools to compare the software vendor′s financial performance and stability against industry standards.
3. Conduct regular contract reviews to monitor and assess any changes in the vendor′s financial situation.
4. Establish a contingency plan in case the software vendor becomes insolvent or unable to continue providing services.
5. Utilize alternate sourcing strategies such as multi-vendor solutions to mitigate risk and increase flexibility.
Benefits:
-Ensures the long-term viability of the software vendor for continued support and updates.
-Provides insight into potential financial risks that could impact the organization′s operations.
-Allows for proactive risk management and mitigation before any financial setbacks occur.
-Ensures the organization is prepared with a backup plan in case of vendor instability.
-Reduces dependence on a single vendor, increasing flexibility and negotiation power for future contracts.
CONTROL QUESTION: What is the mechanism to use when the organization is concern about the business viability of a software vendor?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
Our big hairy audacious goal for 10 years from now is to revolutionize the business impact analysis software industry by becoming the go-to solution for organizations looking to ensure business continuity in the face of potential disruptions.
To accomplish this, we will develop and implement a cutting-edge software platform that utilizes sophisticated algorithms and predictive analytics to accurately assess and prioritize potential impacts to a company′s operations. Our platform will also provide real-time monitoring and alerting capabilities, allowing businesses to proactively address potential issues before they escalate.
However, we understand that the success of our software also relies on the viability and reliability of our vendors. That′s why we will establish a rigorous vetting and review process for all potential vendors. This process will include extensive due diligence and risk assessments to ensure that our vendors have a proven track record of stability, security, and scalability.
Furthermore, we will also establish partnership and collaboration programs with top vendors in the industry, offering them incentives and resources to continually improve their products and services. By fostering strong relationships with these vendors, we can mitigate any concerns about their business viability and ensure that our software remains reliable and effective for our customers.
Overall, our aim is not just to provide a top-notch business impact analysis software, but also to create a robust ecosystem of trusted vendors and partners that collectively contribute to our goal of protecting businesses from disruption. Through this approach, we envision our software becoming the gold standard in the industry, helping countless organizations worldwide to thrive in the face of adversity.
"This dataset is a goldmine for anyone seeking actionable insights. The prioritized recommendations are clear, concise, and supported by robust data. Couldn`t be happier with my purchase."
Case Study: Business Impact Analysis Software for Evaluating Vendor Viability
Synopsis:
ABC Corporation is a multinational company with operations in the technology and financial services sector. The company relies heavily on various software vendors for critical business functions such as customer relationship management, enterprise resource planning, and data analytics. As an industry leader, ABC Corporation′s success is highly dependent on the reliability and stability of its software systems. However, recent incidents of software vendors going bankrupt or discontinuing their products have raised concerns among the management regarding vendor viability. This has led to the need for an in-depth evaluation of the business impact that a potential vendor failure can have on ABC Corporation′s operations.
Consulting Methodology:
The consulting methodology chosen for this project is the Business Impact Analysis (BIA) approach. BIA is a systematic process of identifying, analyzing, and evaluating the potential impacts of disruptions on an organization′s critical business functions and processes. It provides a comprehensive view of the dependencies between different business components, including vendors, and helps organizations identify their critical suppliers and evaluate their business continuity risks. The BIA process consists of the following steps:
1. Identify Critical Business Functions: The first step involves identifying the key business functions that are critical to the organization′s success. These could be functions such as sales, finance, marketing, and customer service.
2. Identify Supporting Systems and Vendors: Once the critical business functions are identified, the next step is to identify the key systems and vendors that support these functions. This includes both internal and external systems and vendors.
3. Evaluate the Impact of Vendor Failure: In this step, the potential impact of a vendor failure on critical business functions is assessed. This includes identifying the interdependencies between the vendor and the organization, understanding the impact on data, processes, and other key resources, and estimating the downtime or recovery time required in case of failure.
4. Develop Mitigation Strategies: Based on the results of the impact assessment, mitigation strategies are developed to minimize the impact of a potential vendor failure. This could involve looking for alternative vendors, creating contingency plans, or diversifying vendors to mitigate risks.
Deliverables:
1. Business Impact Analysis Report: The BIA report will provide a detailed assessment of the organization′s critical business functions, supporting systems and vendors, and the potential impact of a vendor failure. It will also include recommendations for mitigation strategies to minimize the impact.
2. Vendor Performance Scorecard: A vendor performance scorecard will be developed, which will provide a standardized framework for evaluating the stability and viability of vendors. The scorecard will include key performance indicators (KPIs) such as financial stability, product roadmap, customer satisfaction, and risk management practices.
Implementation Challenges:
The following challenges may be encountered during the implementation of the BIA process:
1. Limited Vendor Information: Gathering accurate and up-to-date information about vendors can be challenging as this information may not be readily available or accessible.
2. Resistance to Change: Stakeholders may be resistant to implementing new vendor evaluation processes or making changes to existing vendor contracts.
3. Cost: Conducting a BIA can be a time-consuming and resource-intensive process, involving multiple stakeholders from various departments. The cost associated with data collection, analysis, and developing mitigation strategies can be significant.
Key Performance Indicators (KPIs):
1. Vendor Stability: Measured by financial stability, product roadmap, and customer retention rates.
2. Risk Management: Measured by the vendor′s risk management practices, including disaster recovery and business continuity plans.
3. Vendor Performance: Measured by service level agreement (SLA) compliance, customer satisfaction ratings, and on-time delivery.
4. Diversification: Measured by the percentage of critical business functions supported by multiple vendors.
Management Considerations:
1. Regular Vendor Performance Reviews: Conducting regular vendor performance reviews can help identify any emerging issues or signs of vendor instability.
2. Contractual Agreements: Ensure that contracts with vendors include provisions for alternative supplier arrangements in case of a vendor failure.
3. Develop a Vendor Management Strategy: ABC Corporation should develop a comprehensive vendor management strategy to ensure that all vendors are evaluated and monitored consistently.
Conclusion:
In today′s fast-paced business environment, it is essential for organizations to be prepared for any potential disruptions that could impact their critical business functions. The BIA process provides a structured approach to evaluating the potential impact of a vendor failure and developing mitigation strategies to ensure business continuity. By implementing the recommendations and KPIs outlined in this case study, ABC Corporation can minimize the risks associated with vendor failure and maintain its competitive advantage in the market.
References:
1. Beasley, M. S., & Apostolou, B. A. (2016). Best practices in business impact analysis. Journal of Business Continuity & Emergency Planning, 9(1), 14-28.
2. Datta, P., Chanchal S., & Hemanth P. (2018). A framework for business impact analysis: process, approach and case examples. Procedia Computer Science, 132, 619-626.
3. IDC. (2018). Worldwide Software Market Shares and Forecasts, 2017. Retrieved from https://www.idc.com/getdoc.jsp?containerId=prUS44192518
4. ITIL Foundation. (2018). Service Design: Business impact analysis. Retrieved from https://www.getapp.com/blog/service-design-business-impact-analysis/
5. Rouse, M. (2016). Business Impact Analysis (BIA). TechTarget. Retrieved from https://searchdisasterrecovery.techtarget.com/definition/business-impact-analysis-BIA
Are you looking for a comprehensive and efficient way to conduct a Business Impact Analysis (BIA) and ensure ISO 22313 compliance? Look no further, our Business Impact Analysis Software and ISO 22313 Knowledge Base is here to help!
Our software is designed with the busy professional in mind, with a dataset of 1599 prioritized requirements, solutions, benefits, and results all at your fingertips.
This means you can get accurate and timely results by urgency and scope, without wasting valuable time.
But what sets our product apart from competitors and alternatives? Our Business Impact Analysis Software and ISO 22313 Knowledge Base is specifically tailored for professionals like you.
No more sifting through irrelevant information or struggling with generic products that don′t meet your specific needs.
Our product offers customizable, expert solutions that are guaranteed to improve your BIA process and ensure ISO 22313 compliance.
And the best part? Our product is affordable and easy to use.
No need to hire outside consultants or spend countless hours trying to figure out complicated software.
Our DIY approach allows you to tackle the BIA process independently, saving you both time and money.
With our Business Impact Analysis Software and ISO 22313 Knowledge Base, you′ll have access to detailed and specified overviews of product types, as well as real case studies and use cases.
This wealth of information will give you a clear understanding of how our product can benefit your business.
We understand the importance of thorough research when it comes to selecting the right tools for your business.
That′s why our Business Impact Analysis Software and ISO 22313 Knowledge Base has been extensively researched and proven to be effective in various industries.
Don′t just take our word for it, see the results for yourself.
Whether you′re a small business or a large corporation, our product is suitable for businesses of all sizes and industries.
And the best part? It′s also cost-effective.
Say goodbye to expensive and complex software, and hello to a streamlined and efficient BIA process.
But that′s not all, our Business Impact Analysis Software and ISO 22313 Knowledge Base also provides a detailed list of pros and cons, giving you all the information you need to make an informed decision.
Our product is transparent and reliable, just like your business.
So don′t wait any longer, invest in our Business Impact Analysis Software and ISO 22313 Knowledge Base and take your BIA process to the next level.
With our product, you can trust that you′ll have accurate results and ensure ISO 22313 compliance, without breaking the bank.
Don′t miss out on this opportunity, try it out for yourself today!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1599 prioritized Business Impact Analysis Software requirements. - Extensive coverage of 239 Business Impact Analysis Software topic scopes.
- In-depth analysis of 239 Business Impact Analysis Software step-by-step solutions, benefits, BHAGs.
- Detailed examination of 239 Business Impact Analysis Software case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Supply Chain Management, Power Outages, Legal And Regulatory Requirements, Terrorist Attacks, Education Sector, Information Technology Disaster Recovery Plan, Virtual Team Communication, Crisis Communications Strategy, Alert And Warning Systems, Marketing And Publicity, Patient Transportation, Cloud Backup Solutions, Cyber Security Incidents, Key Performance Indicators Dashboard, Interagency Cooperation, Natural Disasters, Dependencies Mapping, IT Disaster Recovery Planning, Decision Making Process, Financial Risk Management, Surveillance Audits, Alternate Facilities, Test Results, Interested Parties, Vehicle Maintenance And Inspection, Communications Systems, Emotional Well Being, Transportation Emergency Response, Cloud Services, Equipment Disposal Plan, Performance Analysis, Social Media Crisis Management, Critical Infrastructure Protection, Preventative Maintenance Schedule, Supply Chain Disruptions, Disaster Recovery Testing, Contamination Control, Route Planning, Resource Allocation, Insurance Coverage, Crisis And Emergency Management Plans, Healthcare Sector, Accident Response, Corrective Actions, IT Staffing, Test Scope, Emotional Trauma, Data Breaches, Policy And Procedures, Reputation Management, Remote Access, Paper Document Storage, Internal Audit Procedures, Recovery Point Objectives, Infrastructure Resilience Planning, Volunteer Recruitment And Management, Hold On Procedures, Remote Work Policies, Plan Development, Incident Management, Emergency Notification Systems, Recovery Time Objectives, Continuous Performance Monitoring, Vendor Relationships, Task Assignment, Roles And Responsibilities, Business Impact Analysis, Supplier Selection Process, Supplies Inventory, Disaster Recovery, Continuous Improvement, Leadership Commitment, Major Accidents, Background Checks, Patch Support, Loss Of Key Personnel, Emergency Communication Devices, Performance Evaluation, Stress Management, Flexible Work Arrangements, Compliance Management, Staffing Plan, Shared Facilities, Hazardous Materials, IT Systems, Data Backup And Recovery, Data Integrity, Test Frequency, Test Documentation, Just In Time Production, Nuclear Incidents, Test Improvement Plans, Emergency Management Agencies, Loss Of Customers, Community Support, Internal Review, Telecommuting Policy, Disaster Response Team, Evacuation Procedures, Threats And Hazards, Incident Management System, Management Review, External Dependencies, Context Assessment, Performance Monitoring, Mass Notification System, Key Performance Indicators, Security Incident Investigation, Data Recovery, Cyber Attacks, Brand Protection, Emergency Supplies, Data Visualization Tools, Working Remotely, Digital Communication Guidelines, Decision Support Software, Crisis Communication, Vehicle Maintenance, Environmental Incidents, Electronic Record Keeping, Rent Or Lease Agreements, Business Continuity Team, Workforce Resilience, Risk Management, Emergency Operations Center, Business Impact Analysis Software, Stakeholder Needs, Claims Management, ISO 22313, Network Infrastructure, Energy Sector, Information Technology, Financial Sector, Emergency Response Communications, IT Service Interruption, Training Materials, Business Operations Recovery, Mobile Workforce, Malware Detection And Prevention, Training Delivery Methods, Network Failures, Telecommunication Disaster Recovery, Emergency Operations Plans, Contract Negotiation, Inventory Management, Product Recall Strategy, Communication Plan, Workplace Violence, Disaster Recovery Plans, Access Controls, Digital Art, Exercise Objectives, Systems Review, Product Recalls, Tabletop Exercises, Training And Development, Critical Functions, Statistical Process Control, Crisis Management, Human Resources, Testing Approach, Government Agencies, Crisis Leadership, Community Engagement, Telecommunications Sector, Community Resources, Emergency Transport, Report Formats, Escalation Procedures, Data Storage, Financial Recovery, Asset Lifecycle Management, Data Center, Customer Data Protection, Performance Measures, Risk Assessment, Compensation For Loss, Business Partner Impact, Continuity Planning Tools, Mobile Workforce Management, Transportation Sector, Cybersecurity Incident Response, Critical Infrastructure, Failover Capacity, Financial Risk Assessment, Collaboration Tools, Facility Evacuation Procedures, Production Downtime, Recovery Site, Service Level Agreements, Online Reputation Management, External Vulnerability Scanning, Business Continuity Governance, Hardware And Software Requirements, Environmental Hazards, Crisis Simulations, Critical Systems Backup And Recovery, Recruitment Process, Crisis Communication Plan, Trend Analysis And Forecasting, Emergency Response Exercises, Organizational Knowledge, Inventory Management Software, Backup Power Supply, Vendor Performance Monitoring, Emergency Notifications, Emergency Medical Services, Cash Flow Forecasting, Maintenance Schedule, Supply Chain Tracking Technology, Hazard Specific Plans, Equipment Failure, Security Awareness Training, Evacuation Plan, Continuous Improvement Initiatives, Supply Chain Risk Assessment, Data Protection, Asset Management, Chemical Spills, Continuity Objectives, Telecommunication Service Interruption, Volunteer Training And Support, Emergency Services, Alternative Energy Sources, Facility Maintenance, Physical Security, Organizational Response, Risk Monitoring And Reporting, Building Systems, Employee Assistance Programs, Certification Process, Warranty Tracking, Lockdown Procedures, Access Control Policy, Evaluation Criteria, Scenario Planning, Volunteer Coordination, Information Security Management, Inventory Levels
Business Impact Analysis Software Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Business Impact Analysis Software
Business impact analysis software is a tool that helps organizations assess the potential risks and impacts of using a particular software vendor, ensuring business continuity and decision-making.
1. Perform a thorough assessment of the software vendor′s financial stability to ensure viability.
2. Utilize benchmarking tools to compare the software vendor′s financial performance and stability against industry standards.
3. Conduct regular contract reviews to monitor and assess any changes in the vendor′s financial situation.
4. Establish a contingency plan in case the software vendor becomes insolvent or unable to continue providing services.
5. Utilize alternate sourcing strategies such as multi-vendor solutions to mitigate risk and increase flexibility.
Benefits:
-Ensures the long-term viability of the software vendor for continued support and updates.
-Provides insight into potential financial risks that could impact the organization′s operations.
-Allows for proactive risk management and mitigation before any financial setbacks occur.
-Ensures the organization is prepared with a backup plan in case of vendor instability.
-Reduces dependence on a single vendor, increasing flexibility and negotiation power for future contracts.
CONTROL QUESTION: What is the mechanism to use when the organization is concern about the business viability of a software vendor?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
Our big hairy audacious goal for 10 years from now is to revolutionize the business impact analysis software industry by becoming the go-to solution for organizations looking to ensure business continuity in the face of potential disruptions.
To accomplish this, we will develop and implement a cutting-edge software platform that utilizes sophisticated algorithms and predictive analytics to accurately assess and prioritize potential impacts to a company′s operations. Our platform will also provide real-time monitoring and alerting capabilities, allowing businesses to proactively address potential issues before they escalate.
However, we understand that the success of our software also relies on the viability and reliability of our vendors. That′s why we will establish a rigorous vetting and review process for all potential vendors. This process will include extensive due diligence and risk assessments to ensure that our vendors have a proven track record of stability, security, and scalability.
Furthermore, we will also establish partnership and collaboration programs with top vendors in the industry, offering them incentives and resources to continually improve their products and services. By fostering strong relationships with these vendors, we can mitigate any concerns about their business viability and ensure that our software remains reliable and effective for our customers.
Overall, our aim is not just to provide a top-notch business impact analysis software, but also to create a robust ecosystem of trusted vendors and partners that collectively contribute to our goal of protecting businesses from disruption. Through this approach, we envision our software becoming the gold standard in the industry, helping countless organizations worldwide to thrive in the face of adversity.
Customer Testimonials:
"This dataset is a goldmine for anyone seeking actionable insights. The prioritized recommendations are clear, concise, and supported by robust data. Couldn`t be happier with my purchase."
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Business Impact Analysis Software Case Study/Use Case example - How to use:
Case Study: Business Impact Analysis Software for Evaluating Vendor Viability
Synopsis:
ABC Corporation is a multinational company with operations in the technology and financial services sector. The company relies heavily on various software vendors for critical business functions such as customer relationship management, enterprise resource planning, and data analytics. As an industry leader, ABC Corporation′s success is highly dependent on the reliability and stability of its software systems. However, recent incidents of software vendors going bankrupt or discontinuing their products have raised concerns among the management regarding vendor viability. This has led to the need for an in-depth evaluation of the business impact that a potential vendor failure can have on ABC Corporation′s operations.
Consulting Methodology:
The consulting methodology chosen for this project is the Business Impact Analysis (BIA) approach. BIA is a systematic process of identifying, analyzing, and evaluating the potential impacts of disruptions on an organization′s critical business functions and processes. It provides a comprehensive view of the dependencies between different business components, including vendors, and helps organizations identify their critical suppliers and evaluate their business continuity risks. The BIA process consists of the following steps:
1. Identify Critical Business Functions: The first step involves identifying the key business functions that are critical to the organization′s success. These could be functions such as sales, finance, marketing, and customer service.
2. Identify Supporting Systems and Vendors: Once the critical business functions are identified, the next step is to identify the key systems and vendors that support these functions. This includes both internal and external systems and vendors.
3. Evaluate the Impact of Vendor Failure: In this step, the potential impact of a vendor failure on critical business functions is assessed. This includes identifying the interdependencies between the vendor and the organization, understanding the impact on data, processes, and other key resources, and estimating the downtime or recovery time required in case of failure.
4. Develop Mitigation Strategies: Based on the results of the impact assessment, mitigation strategies are developed to minimize the impact of a potential vendor failure. This could involve looking for alternative vendors, creating contingency plans, or diversifying vendors to mitigate risks.
Deliverables:
1. Business Impact Analysis Report: The BIA report will provide a detailed assessment of the organization′s critical business functions, supporting systems and vendors, and the potential impact of a vendor failure. It will also include recommendations for mitigation strategies to minimize the impact.
2. Vendor Performance Scorecard: A vendor performance scorecard will be developed, which will provide a standardized framework for evaluating the stability and viability of vendors. The scorecard will include key performance indicators (KPIs) such as financial stability, product roadmap, customer satisfaction, and risk management practices.
Implementation Challenges:
The following challenges may be encountered during the implementation of the BIA process:
1. Limited Vendor Information: Gathering accurate and up-to-date information about vendors can be challenging as this information may not be readily available or accessible.
2. Resistance to Change: Stakeholders may be resistant to implementing new vendor evaluation processes or making changes to existing vendor contracts.
3. Cost: Conducting a BIA can be a time-consuming and resource-intensive process, involving multiple stakeholders from various departments. The cost associated with data collection, analysis, and developing mitigation strategies can be significant.
Key Performance Indicators (KPIs):
1. Vendor Stability: Measured by financial stability, product roadmap, and customer retention rates.
2. Risk Management: Measured by the vendor′s risk management practices, including disaster recovery and business continuity plans.
3. Vendor Performance: Measured by service level agreement (SLA) compliance, customer satisfaction ratings, and on-time delivery.
4. Diversification: Measured by the percentage of critical business functions supported by multiple vendors.
Management Considerations:
1. Regular Vendor Performance Reviews: Conducting regular vendor performance reviews can help identify any emerging issues or signs of vendor instability.
2. Contractual Agreements: Ensure that contracts with vendors include provisions for alternative supplier arrangements in case of a vendor failure.
3. Develop a Vendor Management Strategy: ABC Corporation should develop a comprehensive vendor management strategy to ensure that all vendors are evaluated and monitored consistently.
Conclusion:
In today′s fast-paced business environment, it is essential for organizations to be prepared for any potential disruptions that could impact their critical business functions. The BIA process provides a structured approach to evaluating the potential impact of a vendor failure and developing mitigation strategies to ensure business continuity. By implementing the recommendations and KPIs outlined in this case study, ABC Corporation can minimize the risks associated with vendor failure and maintain its competitive advantage in the market.
References:
1. Beasley, M. S., & Apostolou, B. A. (2016). Best practices in business impact analysis. Journal of Business Continuity & Emergency Planning, 9(1), 14-28.
2. Datta, P., Chanchal S., & Hemanth P. (2018). A framework for business impact analysis: process, approach and case examples. Procedia Computer Science, 132, 619-626.
3. IDC. (2018). Worldwide Software Market Shares and Forecasts, 2017. Retrieved from https://www.idc.com/getdoc.jsp?containerId=prUS44192518
4. ITIL Foundation. (2018). Service Design: Business impact analysis. Retrieved from https://www.getapp.com/blog/service-design-business-impact-analysis/
5. Rouse, M. (2016). Business Impact Analysis (BIA). TechTarget. Retrieved from https://searchdisasterrecovery.techtarget.com/definition/business-impact-analysis-BIA
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