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The Art of Service Standard Requirements Self Assessments

CA Cloud Service Management Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

CA Cloud Service Management Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical CA Cloud Service Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any CA Cloud Service Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated CA Cloud Service Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the CA Cloud Service Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 633 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which CA Cloud Service Management improvements can be made.

Examples; 10 of the 633 standard requirements:

  1. You may have created your customer policies at a time when you lacked resources, technology wasnt up-to-snuff, or low service levels were the industry norm. Have those circumstances changed?

  2. Should the virtualization software for the networks monitor all the virtual networks, or should each virtual network have its own monitor?

  3. Data security also includes data management security. That is, how can the database that operates on the cloud be secured?

  4. Have any additional benefits been identified that will result from closing all or most of the gaps?

  5. What charts has the team used to display the components of variation in the process?

  6. How will we insure seamless interoperability of CA Cloud Service Management moving forward?

  7. If we got kicked out and the board brought in a new CEO, what would he do?

  8. What are the Essentials of Internal CA Cloud Service Management Management?

  9. Schedule -can it be done in the given time?

  10. What should be measured?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the CA Cloud Service Management book in PDF containing 633 requirements, which criteria correspond to the criteria in...

Your CA Cloud Service Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the CA Cloud Service Management Self-Assessment and Scorecard you will develop a clear picture of which CA Cloud Service Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough CA Cloud Service Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage CA Cloud Service Management projects with the 62 implementation resources:

  • 62 step-by-step CA Cloud Service Management Project Management Form Templates covering over 6000 CA Cloud Service Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Probability and Impact Assessment: What risks does the organization have if the CA Cloud Service Management projects fail to meet deadline?

  2. Quality Audit: Will the evidence likely be sufficient and appropriate?

  3. Probability and Impact Assessment: Would avoiding any of such impact the CA Cloud Service Management project's chance of success?

  4. Activity List: Are the required resources available or need to be acquired?

  5. Change Management Plan: How far reaching in the organization is the change?

  6. Quality Management Plan: Are there processes in place to ensure internal consistency between the source code components?

  7. Stakeholder Management Plan: Is there any form of automated support for Issues Management?

  8. Quality Audit: Are all records associated with the reconditioning of a device maintained for a minimum of two years after the sale or disposal of the last device within a lot of merchandise?

  9. Procurement Management Plan: Are CA Cloud Service Management project team roles and responsibilities identified and documented?

  10. Team Member Status Report: Does every department have to have a CA Cloud Service Management project Manager on staff?

 
Step-by-step and complete CA Cloud Service Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 CA Cloud Service Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 CA Cloud Service Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 CA Cloud Service Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 CA Cloud Service Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 CA Cloud Service Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 CA Cloud Service Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any CA Cloud Service Management project with this in-depth CA Cloud Service Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose CA Cloud Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in CA Cloud Service Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make CA Cloud Service Management investments work better.

This CA Cloud Service Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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