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Courses
Courses courses, answered
What is in the Courses category?
The Courses category holds 140,066 self-paced courses and toolkits. Each one includes a downloadable toolkit and an implementation playbook, and carries a certificate of completion issued by The Art of Service.
How are Courses courses delivered?
Every Courses course is self-paced with immediate online access after enrolment. Access does not expire, future updates are included at no cost, and the material can be used on any device.
Can I try a Courses course before buying?
Each course page carries the full module outline, so you can see the structure before enrolling. Every purchase also carries a 30 day satisfied or refunded guarantee, which covers the whole catalogue.
More answers on the help pages, or browse the full course catalogue.
Which course category answers your question?
Seven categories carry the current course programme, 56,870 courses between them, and each one owns a different kind of problem. Every course is self-paced, ships with a downloadable toolkit and an implementation playbook, and carries a certificate of completion.
- Leadership in Disrupted Environments (12,662 courses). Courses for people who stay accountable when regulation, disruption or complexity removes the comfort of a standard playbook. Start here for leading when the standard playbook stops applying.
- Enterprise Risk, Control and Assurance (12,709 courses). Courses on risk frameworks, internal control design, audit evidence and the assurance reporting that has to survive review. Start here for risk frameworks, control design and audit evidence.
- Transformation Program Design and Oversight (7,310 courses). Courses on programme design, stage governance and benefits tracking for change large enough that nobody can hold it in their head. Start here for designing and overseeing large change programmes.
- Digital and Data Governance (7,240 courses). Courses on who owns data, how its quality is evidenced, where it came from and which obligations attach to it. Start here for data ownership, quality, lineage and privacy obligations.
- AI Strategy and Governance (5,103 courses). Courses on model oversight, AI assurance and the control work that has to exist before an AI programme can be defended to anyone. Start here for governing AI systems and evidencing that oversight.
- Operating Model and Capability Maturity (5,266 courses). Courses on operating model design, capability mapping and assessing maturity against a defined scale rather than a feeling. Start here for operating model design and capability maturity.
- Assessment and Benchmarking Systems (6,580 courses). Self-assessment instruments and benchmarking systems, scored against a stated criteria set rather than an opinion. Start here for scored self-assessment and benchmarking instruments.
Not sure which one fits, describe the situation to the Course Advisor and it returns the closest matches from the live catalogue. Practical questions about format, delivery and refunds are answered on the help pages.