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Certified Incident Handler; The Ultimate Step-by-Step Guide to Mastering Incident Response and Covering All Bases

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Certified Incident Handler: The Ultimate Step-by-Step Guide to Mastering Incident Response and Covering All Bases



Course Overview

This comprehensive course is designed to equip participants with the knowledge, skills, and expertise needed to master incident response and cover all bases. With a focus on interactive and engaging learning, participants will gain hands-on experience and actionable insights to enhance their incident handling capabilities.



Course Objectives

  • Understand the fundamentals of incident response and its importance in maintaining business continuity
  • Develop a comprehensive incident response plan and implement effective incident handling strategies
  • Identify and mitigate potential security threats and vulnerabilities
  • Improve communication and collaboration among incident response teams
  • Enhance problem-solving and decision-making skills in high-pressure situations
  • Stay up-to-date with the latest incident response trends, tools, and best practices


Course Outline

Module 1: Introduction to Incident Response

  • Defining incident response and its importance
  • Understanding the incident response lifecycle
  • Identifying incident response team roles and responsibilities
  • Developing an incident response plan

Module 2: Incident Response Planning and Preparation

  • Conducting a risk assessment and identifying potential threats
  • Developing incident response policies and procedures
  • Establishing incident response team communication and collaboration protocols
  • Creating an incident response toolkit

Module 3: Incident Detection and Initial Response

  • Identifying incident indicators and warning signs
  • Implementing incident detection tools and techniques
  • Developing an initial response strategy
  • Containing and isolating incidents

Module 4: Incident Analysis and Eradication

  • Conducting incident analysis and identifying root causes
  • Developing an eradication strategy
  • Implementing eradication techniques and tools
  • Validating incident containment and eradication

Module 5: Incident Recovery and Post-Incident Activities

  • Developing a recovery strategy
  • Implementing recovery techniques and tools
  • Conducting post-incident activities and lessons learned
  • Updating incident response plans and procedures

Module 6: Incident Response and Security Frameworks

  • Understanding incident response frameworks and standards (e.g., NIST, ISO 27035)
  • Implementing incident response frameworks and standards
  • Integrating incident response with security frameworks and standards (e.g., ISO 27001)

Module 7: Incident Response and Communication

  • Developing effective communication strategies for incident response
  • Understanding stakeholder communication needs and expectations
  • Creating incident response communication plans and templates
  • Conducting incident response communication training

Module 8: Incident Response and Continuous Improvement

  • Understanding the importance of continuous improvement in incident response
  • Developing a continuous improvement plan for incident response
  • Implementing continuous improvement techniques and tools
  • Measuring and evaluating incident response performance


Course Features

  • Interactive and engaging learning: Hands-on projects, bite-sized lessons, and gamification to enhance learning and retention
  • Comprehensive and up-to-date content: Covering the latest incident response trends, tools, and best practices
  • Expert instructors: Seasoned incident response professionals with real-world experience
  • Certification: Participants receive a certificate upon completion, issued by The Art of Service
  • Flexible learning: Self-paced online learning with lifetime access
  • User-friendly and mobile-accessible: Accessible on desktop, tablet, and mobile devices
  • Community-driven: Private online community for discussion and support
  • Actionable insights: Practical and applicable knowledge to enhance incident handling capabilities
  • Progress tracking: Track progress and stay motivated with progress indicators


Course Benefits

  • Enhance incident handling capabilities and confidence
  • Improve incident response planning, detection, and eradication
  • Develop effective communication and collaboration strategies
  • Stay up-to-date with the latest incident response trends and best practices
  • Demonstrate expertise and commitment to incident response with a recognized certification
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