The curriculum spans the sequence of decisions and interventions typical in multi-year organizational transformations, matching the granularity of change management work conducted in large-scale agile adoption programs and enterprise redesigns.
Module 1: Aligning Organizational Design with Strategic Objectives
- Define span of control and reporting relationships when restructuring a division to support a new market entry strategy.
- Decide between centralized and decentralized decision-making authority during a shift from functional to product-based units.
- Map core capabilities to redesigned business units to ensure strategic coherence and eliminate capability overlap.
- Integrate M&A integration plans with organizational design to harmonize leadership structures and eliminate redundant roles.
- Balance short-term operational continuity with long-term structural transformation in a phased redesign rollout.
- Establish governance thresholds for when regional units can deviate from global organizational design standards.
Module 2: Diagnosing Readiness for Agile Transformation
- Assess existing team autonomy levels to determine feasibility of transitioning to self-managing agile teams.
- Identify legacy performance management systems that conflict with agile principles and require redesign.
- Conduct stakeholder interviews to uncover resistance points in middle management regarding role changes.
- Map current project delivery bottlenecks to determine whether structural or process changes are primary leverage points.
- Quantify the proportion of cross-functional dependencies that currently rely on formal approval chains.
- Use maturity assessments to prioritize which departments are ready for pilot agile implementations.
Module 3: Redesigning Roles and Accountability in Agile Structures
- Redesign job descriptions to reflect dual accountabilities in matrixed agile environments (e.g., product and functional).
- Define decision rights for product owners versus functional managers in resourcing and priority conflicts.
- Implement role clarity workshops to resolve ambiguity in Scrum Master versus people manager responsibilities.
- Negotiate performance evaluation ownership between agile team leads and HR business partners.
- Adjust compensation structures to reward team outcomes over individual functional contributions.
- Create escalation protocols for when agile teams cannot resolve cross-team dependency conflicts.
Module 4: Governing Change Across Hybrid Operating Models
- Establish a hybrid governance board to oversee coordination between agile squads and traditional departments.
- Define integration points between waterfall budgeting cycles and agile quarterly planning rhythms.
- Implement stage-gate checkpoints that accommodate iterative development without reintroducing bureaucracy.
- Standardize metrics for both agile velocity and financial compliance across reporting units.
- Negotiate service-level agreements between agile product teams and shared service functions (e.g., legal, security).
- Decide whether to maintain separate governance tracks or unify oversight under an enterprise agility office.
Module 5: Leading Cultural Shifts in Structure-Driven Organizations
- Coach senior leaders to shift from command-and-control behaviors to servant leadership in agile contexts.
- Address cultural resistance in functional silos by co-creating transition plans with affected teams.
- Modify onboarding programs to embed agile values and collaboration norms from day one.
- Intervene in team dynamics where legacy hierarchy undermines psychological safety in retrospectives.
- Measure cultural adoption through behavioral indicators, such as frequency of cross-team problem solving.
- Manage symbolic changes (e.g., office layout, title removal) to signal structural shifts without causing disorientation.
Module 6: Scaling Change Across Global and Matrixed Enterprises
- Adapt agile frameworks to comply with local labor regulations in multinational implementations.
- Coordinate time-zone-aware ceremonies for globally distributed agile teams without overburdening members.
- Standardize tooling and collaboration platforms across regions while allowing for localized customization.
- Train regional change agents to interpret and apply central design principles in local contexts.
- Balance global consistency in operating model with local autonomy in execution methods.
- Track adoption variance across business units to identify support needs and adjust rollout pace.
Module 7: Sustaining Change Through Performance and Talent Systems
- Revise promotion criteria to value collaboration and adaptability alongside functional expertise.
- Integrate agile feedback mechanisms (e.g., 360-degree peer reviews) into formal performance cycles.
- Develop career paths for hybrid roles such as product managers operating in technical domains.
- Redesign succession planning to account for fluid team compositions and project-based assignments.
- Monitor turnover patterns in early adopter teams to detect unintended consequences of structural change.
- Align learning and development investments with future-state capability requirements from the new design.
Module 8: Measuring Impact and Iterating Organizational Design
- Define lagging and leading indicators to assess whether structural changes improved time-to-market.
- Conduct quarterly organizational network analysis to detect unintended silo reformation.
- Use team health checks to identify breakdowns in cross-functional collaboration post-redesign.
- Adjust team size and composition based on observed communication overload or coordination gaps.
- Iterate on governance models when escalation volume indicates structural misalignment.
- Decide when to institutionalize temporary change mechanisms (e.g., transition offices) or sunset them.