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The Art of Service Standard Requirements Self Assessments

Cloud City Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Cloud City Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Cloud City Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Cloud City related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Cloud City specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Cloud City Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Cloud City improvements can be made.

Examples; 10 of the standard requirements:

  1. How do we Improve Cloud City service perception, and satisfaction?

  2. Are improvement team members fully trained on Cloud City?

  3. Is a solid data collection plan established that includes measurement systems analysis?

  4. What should we stop doing?

  5. What should the next improvement project be that is related to Cloud City?

  6. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

  7. What key inputs and outputs are being measured on an ongoing basis?

  8. Do we monitor the Cloud City decisions made and fine tune them as they evolve?

  9. Was a data collection plan established?

  10. How can you negotiate Cloud City successfully with a stubborn boss, an irate client, or a deceitful coworker?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Cloud City book in PDF containing requirements, which criteria correspond to the criteria in...

Your Cloud City self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Cloud City Self-Assessment and Scorecard you will develop a clear picture of which Cloud City areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Cloud City Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Cloud City projects with the 62 implementation resources:

  • 62 step-by-step Cloud City Project Management Form Templates covering over 6000 Cloud City project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Would you rate yourself as being risk-averse, risk-neutral, or risk-seeking?

  2. Project or Phase Close-Out: What is the information level of detail required for each stakeholder?

  3. Schedule Management Plan: Are there checklists created to determine if all quality processes are followed?

  4. Project Management Plan: Are the existing and future without-plan conditions reasonable and appropriate?

  5. Project Management Plan: Is there an incremental analysis/cost effectiveness analysis of proposed mitigation features based on an approved method and using an accepted model?

  6. Project Scope Statement: Is the Cloud City project Manager qualified and experienced in Cloud City project Management?

  7. Variance Analysis: Are work packages assigned to performing organizations?

  8. Closing Process Group: Just how important is your work to the overall success of the Cloud City project?

  9. Planning Process Group: Are there efficient coordination mechanisms to avoid overloading the counterparts, participating stakeholders?

  10. Activity Cost Estimates: What is the last item a Cloud City project manager must do to finalize Cloud City project close-out?

 
Step-by-step and complete Cloud City Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Cloud City project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Cloud City project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Cloud City project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Cloud City project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Cloud City project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Cloud City project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Cloud City project with this in-depth Cloud City Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Cloud City projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Cloud City and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Cloud City investments work better.

This Cloud City All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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