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Commercial Cleaning and Maintenance Mastery; How to Get the Best Results for Offices and Common Areas

Commercial Cleaning and Maintenance Mastery; How to Get the Best Results for Offices and Common Areas

$199.00
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Commercial Cleaning and Maintenance Mastery: How to Get the Best Results for Offices and Common Areas



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to achieve exceptional results in commercial cleaning and maintenance. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized curriculum
  • Up-to-date and practical information
  • Real-world applications and case studies
  • High-quality content and expert instructors
  • Certificate upon completion
  • Flexible learning schedule and user-friendly interface
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Outline

Module 1: Introduction to Commercial Cleaning and Maintenance

  • Defining commercial cleaning and maintenance
  • Importance of cleaning and maintenance in commercial settings
  • Overview of the commercial cleaning and maintenance industry
  • Career opportunities and growth prospects

Module 2: Cleaning Techniques and Methods

  • Types of cleaning techniques (dusting, vacuuming, mopping, etc.)
  • Cleaning methods (zone cleaning, task cleaning, etc.)
  • Cleaning tools and equipment (mops, brooms, vacuum cleaners, etc.)
  • Cleaning solutions and chemicals

Module 3: Cleaning Different Types of Floors

  • Cleaning hardwood floors
  • Cleaning tile and grout floors
  • Cleaning carpeted floors
  • Cleaning concrete floors

Module 4: Cleaning and Maintaining Restrooms

  • Cleaning and disinfecting restroom surfaces
  • Restroom cleaning schedules and routines
  • Restroom maintenance and repairs
  • Restroom cleaning and maintenance best practices

Module 5: Cleaning and Maintaining Offices and Common Areas

  • Cleaning and dusting office furniture and fixtures
  • Cleaning and maintaining office equipment and appliances
  • Cleaning and maintaining common areas (hallways, lobbies, etc.)
  • Office and common area cleaning and maintenance best practices

Module 6: Green Cleaning and Sustainability

  • Introduction to green cleaning and sustainability
  • Green cleaning products and equipment
  • Green cleaning techniques and methods
  • Sustainable cleaning and maintenance practices

Module 7: Safety and Risk Management

  • Workplace safety and hazard identification
  • Risk management and mitigation strategies
  • Personal protective equipment (PPE) and safety gear
  • Safety protocols and emergency procedures

Module 8: Quality Control and Customer Service

  • Quality control measures and standards
  • Customer service skills and techniques
  • Communication and conflict resolution strategies
  • Quality control and customer service best practices

Module 9: Time Management and Productivity

  • Time management techniques and strategies
  • Prioritizing tasks and managing workload
  • Productivity tools and software
  • Time management and productivity best practices

Module 10: Leadership and Team Management

  • Leadership styles and techniques
  • Team management and supervision strategies
  • Communication and delegation skills
  • Leadership and team management best practices

Module 11: Budgeting and Cost Control

  • Budgeting and financial planning
  • Cost control measures and strategies
  • Financial reporting and analysis
  • Budgeting and cost control best practices

Module 12: Marketing and Sales

  • Marketing strategies and techniques
  • Sales and customer acquisition strategies
  • Branding and advertising
  • Marketing and sales best practices


Certificate and Continuing Education

Upon completion of the course, participants will receive a certificate issued by The Art of Service. The certificate is valid for a period of two years, after which participants will need to complete continuing education requirements to maintain their certification.



Course Format

The course is delivered online and consists of 12 modules, each with multiple lessons and topics. The course is self-paced, allowing participants to complete the modules at their own pace. The course includes interactive elements, such as quizzes, games, and hands-on projects, to engage participants and enhance their learning experience.

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