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Commercial Cleaning Business Operations; From Basic Cleaning to Specialized Services and Estimating

Commercial Cleaning Business Operations; From Basic Cleaning to Specialized Services and Estimating

$199.00
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Commercial Cleaning Business Operations: From Basic Cleaning to Specialized Services and Estimating



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to successfully operate a commercial cleaning business. From basic cleaning principles to specialized services and estimating, this course covers it all. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized course content
  • Up-to-date and practical information with real-world applications
  • High-quality content delivered by expert instructors
  • Certificate issued upon completion
  • Flexible learning schedule with lifetime access
  • User-friendly and mobile-accessible platform
  • Community-driven with actionable insights and hands-on projects
  • Bite-sized lessons with gamification and progress tracking


Course Outline

Module 1: Introduction to Commercial Cleaning

  • Overview of the commercial cleaning industry
  • Types of commercial cleaning services
  • Importance of cleaning in maintaining a healthy environment
  • Basic cleaning principles and techniques

Module 2: Cleaning Equipment and Supplies

  • Types of cleaning equipment and their uses
  • Cleaning supplies and chemicals
  • Safety precautions when using cleaning equipment and supplies
  • Maintenance and upkeep of cleaning equipment

Module 3: Basic Cleaning Services

  • Dusting and polishing
  • Vacuuming and floor care
  • Cleaning of surfaces and fixtures
  • Disinfecting and sanitizing

Module 4: Specialized Cleaning Services

  • Carpet cleaning and upholstery cleaning
  • Window cleaning and blind cleaning
  • Construction cleanup and renovation cleaning
  • Move-in/move-out cleaning and special event cleaning

Module 5: Estimating and Pricing

  • Understanding the estimating process
  • Factors that affect pricing
  • Creating a pricing structure
  • Negotiating contracts and agreements

Module 6: Marketing and Sales

  • Developing a marketing strategy
  • Creating a sales plan
  • Building relationships with clients and prospects
  • Presenting proposals and closing deals

Module 7: Operations and Management

  • Managing a cleaning crew
  • Scheduling and logistics
  • Quality control and assurance
  • Time management and productivity

Module 8: Safety and Risk Management

  • Workplace safety and hazards
  • Risk management and liability
  • Compliance with regulations and laws
  • Creating a safety plan and emergency procedures

Module 9: Customer Service and Relations

  • Providing excellent customer service
  • Building strong relationships with clients
  • Handling complaints and issues
  • Creating a customer service plan

Module 10: Certification and Next Steps

  • Review of course material
  • Final exam and certification
  • Next steps in starting or growing a commercial cleaning business
  • Resources for ongoing support and education


Certificate of Completion

Upon completing this course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise and knowledge in commercial cleaning business operations.

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