Comprehensive Application Management: Ensuring Total Coverage and Control
This extensive and detailed course curriculum covers all aspects of application management, ensuring that participants receive a comprehensive understanding of the subject matter. Upon completion, participants will receive a certificate issued by The Art of Service.Course Features - Interactive and engaging content
- Comprehensive and personalized learning experience
- Up-to-date and practical information
- Real-world applications and case studies
- High-quality content developed by expert instructors
- Certificate issued upon completion
- Flexible learning schedule
- User-friendly and mobile-accessible platform
- Community-driven discussion forums
- Actionable insights and hands-on projects
- Bite-sized lessons for easy learning
- Lifetime access to course materials
- Gamification and progress tracking features
Course Outline Chapter 1: Introduction to Application Management
Topic 1.1: Definition and Scope of Application Management
- Defining application management
- Understanding the scope of application management
- Importance of application management in organizations
Topic 1.2: Application Management Frameworks and Standards
- Overview of application management frameworks and standards
- ITIL and its application to application management
- COBIT and its application to application management
Chapter 2: Application Portfolio Management
Topic 2.1: Application Portfolio Management Concepts
- Defining application portfolio management
- Understanding the application portfolio management process
- Importance of application portfolio management
Topic 2.2: Application Portfolio Management Tools and Techniques
- Overview of application portfolio management tools and techniques
- Using spreadsheets for application portfolio management
- Using specialized software for application portfolio management
Chapter 3: Application Development and Maintenance
Topic 3.1: Application Development Methodologies
- Overview of application development methodologies
- Waterfall methodology
- Agile methodology
- DevOps methodology
Topic 3.2: Application Maintenance and Support
- Importance of application maintenance and support
- Types of application maintenance
- Application support models
Chapter 4: Application Quality Management
Topic 4.1: Application Quality Management Concepts
- Defining application quality management
- Understanding the application quality management process
- Importance of application quality management
Topic 4.2: Application Testing and Validation
- Types of application testing
- Application testing methodologies
- Application validation techniques
Chapter 5: Application Security Management
Topic 5.1: Application Security Management Concepts
- Defining application security management
- Understanding the application security management process
- Importance of application security management
Topic 5.2: Application Security Threats and Vulnerabilities
- Types of application security threats
- Application security vulnerabilities
- Application security risk management
Chapter 6: Application Service Management
Topic 6.1: Application Service Management Concepts
- Defining application service management
- Understanding the application service management process
- Importance of application service management
Topic 6.2: Application Service Level Agreements (SLAs)
- Defining application SLAs
- Types of application SLAs
- Application SLA management
Chapter 7: Application Continuity and Disaster Recovery
Topic 7.1: Application Continuity Concepts
- Defining application continuity
- Understanding the application continuity process
- Importance of application continuity
Topic 7.2: Application Disaster Recovery Planning
- Defining application disaster recovery planning
- Types of application disaster recovery plans
- Application disaster recovery plan development
Chapter 8: Application Governance and Compliance
Topic 8.1: Application Governance Concepts
- Defining application governance
- Understanding the application governance process
- Importance of application governance
Topic 8.2: Application Compliance and Regulatory Requirements
- Overview of application compliance and regulatory requirements
- Types of application compliance and regulatory requirements
- Application compliance and regulatory requirement management
Chapter 9: Application Management Best Practices
Topic 9.1: Application Management Best Practices Concepts
- Defining application management best practices
- Understanding the application management best practices process
- Importance of application management best practices
Topic 9.2: Application Management Maturity Models
- Overview of application management maturity models
- Types of application management maturity models
- Application management maturity model development
Chapter 10: Application Management Case Studies and Examples
Chapter 1: Introduction to Application Management
Topic 1.1: Definition and Scope of Application Management
- Defining application management
- Understanding the scope of application management
- Importance of application management in organizations
Topic 1.2: Application Management Frameworks and Standards
- Overview of application management frameworks and standards
- ITIL and its application to application management
- COBIT and its application to application management
Chapter 2: Application Portfolio Management
Topic 2.1: Application Portfolio Management Concepts
- Defining application portfolio management
- Understanding the application portfolio management process
- Importance of application portfolio management
Topic 2.2: Application Portfolio Management Tools and Techniques
- Overview of application portfolio management tools and techniques
- Using spreadsheets for application portfolio management
- Using specialized software for application portfolio management
Chapter 3: Application Development and Maintenance
Topic 3.1: Application Development Methodologies
- Overview of application development methodologies
- Waterfall methodology
- Agile methodology
- DevOps methodology
Topic 3.2: Application Maintenance and Support
- Importance of application maintenance and support
- Types of application maintenance
- Application support models
Chapter 4: Application Quality Management
Topic 4.1: Application Quality Management Concepts
- Defining application quality management
- Understanding the application quality management process
- Importance of application quality management
Topic 4.2: Application Testing and Validation
- Types of application testing
- Application testing methodologies
- Application validation techniques
Chapter 5: Application Security Management
Topic 5.1: Application Security Management Concepts
- Defining application security management
- Understanding the application security management process
- Importance of application security management
Topic 5.2: Application Security Threats and Vulnerabilities
- Types of application security threats
- Application security vulnerabilities
- Application security risk management
Chapter 6: Application Service Management
Topic 6.1: Application Service Management Concepts
- Defining application service management
- Understanding the application service management process
- Importance of application service management
Topic 6.2: Application Service Level Agreements (SLAs)
- Defining application SLAs
- Types of application SLAs
- Application SLA management
Chapter 7: Application Continuity and Disaster Recovery
Topic 7.1: Application Continuity Concepts
- Defining application continuity
- Understanding the application continuity process
- Importance of application continuity
Topic 7.2: Application Disaster Recovery Planning
- Defining application disaster recovery planning
- Types of application disaster recovery plans
- Application disaster recovery plan development
Chapter 8: Application Governance and Compliance
Topic 8.1: Application Governance Concepts
- Defining application governance
- Understanding the application governance process
- Importance of application governance
Topic 8.2: Application Compliance and Regulatory Requirements
- Overview of application compliance and regulatory requirements
- Types of application compliance and regulatory requirements
- Application compliance and regulatory requirement management
Chapter 9: Application Management Best Practices
Topic 9.1: Application Management Best Practices Concepts
- Defining application management best practices
- Understanding the application management best practices process
- Importance of application management best practices
Topic 9.2: Application Management Maturity Models
- Overview of application management maturity models
- Types of application management maturity models
- Application management maturity model development