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Comprehensive Digital Banking Guide for Beginners and Professionals

Comprehensive Digital Banking Guide for Beginners and Professionals

$199.00
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Comprehensive Digital Banking Guide for Beginners and Professionals



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills required to navigate the rapidly evolving digital banking landscape. The course is suitable for both beginners and professionals looking to enhance their understanding of digital banking.



Course Objectives

  • Understand the fundamentals of digital banking and its evolution
  • Learn about the key technologies driving digital banking, including blockchain, AI, and cloud computing
  • Develop skills in digital banking channels, including mobile banking, online banking, and social media
  • Understand the importance of cybersecurity in digital banking and learn about risk management strategies
  • Gain insights into the regulatory landscape and compliance requirements in digital banking
  • Learn about digital payment systems, including cryptocurrencies and digital wallets
  • Understand the role of data analytics in digital banking and learn about data-driven decision making


Course Outline

Module 1: Introduction to Digital Banking

  • Definition and evolution of digital banking
  • Benefits and challenges of digital banking
  • Digital banking landscape: trends and outlook
  • Key drivers of digital banking: technology, customer expectations, and regulatory requirements

Module 2: Digital Banking Technologies

  • Blockchain and Distributed Ledger Technology: fundamentals, applications, and use cases in digital banking
  • Artificial Intelligence (AI) and Machine Learning (ML): applications in digital banking, including chatbots, credit scoring, and risk management
  • Cloud Computing: benefits, challenges, and applications in digital banking
  • Application Programming Interfaces (APIs): role in digital banking, including open banking and API banking

Module 3: Digital Banking Channels

  • Mobile Banking: mobile banking apps, mobile payment systems, and mobile wallets
  • Online Banking: online banking platforms, online payment systems, and online account management
  • Social Media Banking: social media channels in digital banking, including customer engagement and social media analytics
  • Digital Banking Platforms: digital banking platforms, including platform banking and banking-as-a-platform

Module 4: Cybersecurity in Digital Banking

  • Cybersecurity threats in digital banking: types, risks, and mitigation strategies
  • Cybersecurity measures in digital banking: authentication, authorization, and encryption
  • Risk management in digital banking: risk assessment, risk mitigation, and incident response
  • Regulatory requirements for cybersecurity in digital banking

Module 5: Regulatory Landscape and Compliance

  • Regulatory requirements for digital banking: overview, including PSD2, GDPR, and AML/KYC
  • Compliance in digital banking: compliance frameworks, compliance risks, and compliance management
  • Regulatory technology (RegTech) in digital banking: applications and use cases

Module 6: Digital Payment Systems

  • Cryptocurrencies: fundamentals, benefits, and challenges in digital banking
  • Digital Wallets: types, benefits, and applications in digital banking
  • Contactless Payments: contactless payment systems, including NFC and QR code payments
  • Real-time Payments: real-time payment systems, including instant payments and faster payments

Module 7: Data Analytics in Digital Banking

  • Role of data analytics in digital banking: customer insights, risk management, and business decision making
  • Data analytics techniques in digital banking: descriptive analytics, predictive analytics, and prescriptive analytics
  • Data visualization in digital banking: data visualization tools and techniques
  • Data-driven decision making in digital banking: case studies and examples

Module 8: Digital Banking Strategy and Implementation

  • Developing a digital banking strategy: key considerations and best practices
  • Implementing a digital banking strategy: roadmap, milestones, and resource allocation
  • Change management in digital banking: managing cultural and organizational change
  • Measuring success in digital banking: key performance indicators (KPIs) and metrics


Course Features

  • Interactive and Engaging: video lessons, interactive simulations, and gamification
  • Comprehensive and Up-to-date: covering the latest trends and developments in digital banking
  • Personalized Learning: tailored to individual learning needs and goals
  • Expert Instructors: experienced professionals with expertise in digital banking
  • Certification: certificate upon completion issued by The Art of Service
  • Flexible Learning: self-paced learning with lifetime access to course materials
  • User-friendly and Mobile-accessible: accessible on multiple devices, including desktop, laptop, tablet, and smartphone
  • Community-driven: discussion forums and community support
  • Actionable Insights and Hands-on Projects: practical applications and real-world examples
  • Bite-sized Lessons: short, focused lessons for easy learning
  • Progress Tracking: tracking progress and monitoring performance


Certification

Upon completion of the course, participants will receive a certificate issued by The Art of Service, recognizing their expertise and knowledge in digital banking.

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