Description

A focused course, tailored for you

The Consumer-Platform Product Risk Review Playbook

Run product risk reviews that survive consumer regulator scrutiny, age-gating audits, and the integrity bar at scale.

The product risk review that the product team accepts is not the one a regulator will accept. You need one pack that does both, dated, signed, and ready to hand to an external lawyer.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Product risk and regulatory compliance at a consumer platform sits in an awkward middle. Product wants speed, a green light, and a one-pager. Regulators want a dated, named, evidenced record showing the launch was assessed against teen safety duties, addictive-design rules, dark-pattern prohibitions, advertising-to-minors restrictions, systemic-risk obligations, and the integrity-classifier coverage that was meant to catch the harm. When a letter from a consumer regulator arrives asking what you knew, when you knew it, and who signed off, the slack threads and one-pagers do not hold up. The team that did the work cannot reconstruct what was reviewed against which rule. The accepted risk has no named owner. The mitigation list reads as commitments rather than as completed work with evidence. The playbook in this course gives you one canonical review pack per launch, structured so that both sides accept it without further translation.

What you walk away with

One canonical product risk review pack template that product, legal, and external regulators all accept.
An age-assurance evidence file structured to survive an Ofcom or eSafety request.
A dark-pattern self-test with worked examples from FTC and EC enforcement.
A DSA systemic-risk note format aligned to the annual risk assessment duty.
A residual risk acceptance log naming the accountable signer, not just the function.

The 12 modules

Module 1. The launch-readiness checklist that regulators recognise

Build the single dated checklist that ties each item to a named rule from the FTC Act Section 5, COPPA, the UK Online Safety Act, the EU DSA, the EU AI Act, and California SB 976. Worked example shows how to map a feature launch against eight regulatory regimes on one page. The checklist becomes the cover sheet of every review pack.

Module 2. Integrity classifier coverage and the residual-harm gap

Document which integrity classifiers cover the surface being launched, the precision and recall on the relevant violating-content categories, and the residual harm rate after enforcement. Includes the template for the gap statement product leadership signs when classifier coverage is partial. Worked example uses an in-feed recommendation surface.

Module 3. Teen-safety evidence file for Ofcom and the eSafety Commissioner

Assemble the dated evidence pack covering proportionality assessment, default settings for teen accounts, direct-message restrictions, recommender-system reweighting, and the test data behind each. The pack format matches the request pattern from the Ofcom illegal-content code consultation and from the eSafety Basic Online Safety Expectations notices.

Module 4. Age assurance and the FTC enforcement record

Build the age-assurance evidence file using actual signal sources, false-positive and false-negative rates, fallback flows, and the consent record where applicable. Includes annotated lessons from the recent FTC consent orders against named consumer platforms, translated into the evidence the regulator now expects to see by default.

Module 5. Dark-pattern self-test with FTC and EC source material

Apply the FTC Bringing Dark Patterns to Light staff report categories and the European Commission Digital Fairness Fitness Check categories to the launch flow. Includes a template scorecard a PM can complete in 30 minutes and a worked rewrite of three flows that failed the test, with the redesigned flow that passed.

Module 6. Advertising to minors, profiling, and the consent calculus

Translate the DSA prohibition on profiling-based advertising to minors and the COPPA verifiable parental consent rule into a single decision tree the ads-product team can run against a new placement. Includes the evidence the data-engineering team owes the compliance file to prove the rule is enforced at the system level rather than at the policy level.

Module 7. DSA systemic-risk assessment note format

Build the annual systemic-risk assessment note in the structure the European Commission requested from designated very large online platforms. Covers risk identification across illegal content, fundamental rights, electoral processes, gender-based violence, and minors. Includes the mitigation measure table that regulators read first and the link to your audit trail.

Module 8. State attorneys general and the multi-state inquiry response

Prepare the artefacts for the multi-state inquiry pattern that has driven consent orders against consumer platforms. Includes the standing document set, the document-preservation hold pattern, and the named-owner table that lets an external lawyer respond quickly without losing weeks to internal discovery.

Module 9. Whistle-blower and internal-research handling

Build the protocol for internal research findings on harm, the legal-privilege boundary, the decision log for whether to publish, and the retention rule. Includes the named-accountable-signer template for the residual-harm acceptance memo when a research finding is not fully mitigated before launch.

Module 10. The residual risk acceptance log

Replace the generic risk register with a dated log naming a single accountable signer per accepted residual risk, the rule the risk relates to, the mitigation that was rejected, the review date, and the kill-switch criteria. Includes the legal-defensible version and the product-team-readable version, both produced from one canonical record.

Module 11. Regulator-ready summary cover sheet and the translation layer

Convert the internal review pack into the four-page regulator summary that external counsel can hand over without rewriting. Covers the timeline, the rules considered, the evidence reviewed, the residual risk accepted, the named signers, and the open monitoring items. Worked example shows the same launch presented to a product VP and to a regulator from one source pack.

Module 12. Running the review cadence and the launch-block decision

Operate the cadence weekly with product, T and S, legal, and policy. Includes the decision rule for blocking a launch, the escalation path to the chief product officer and the general counsel, the after-action review template, and the quarterly cross-launch pattern review that surfaces systemic gaps before the regulator does.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

A new in-feed feature is two weeks from launch and the product team wants a green light by Friday.

A consumer regulator has sent a letter asking how teen-safety duties were assessed before the last launch.

Internal research surfaced a residual harm rate higher than the launch criteria assumed.

External counsel needs the dated evidence file for a multi-state inquiry response within ten days.

What you get with this course

Twelve written modules with downloadable templates and worked examples.
The canonical product risk review pack template.
The age-assurance evidence file structure.
The DSA systemic-risk assessment note format.
The residual risk acceptance log template.
The regulator-ready summary cover sheet.
The hand-built implementation playbook tuned to your launch cadence.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours: learning environment account live and the hand-built implementation playbook delivered alongside it.

Week 1: complete modules 1 through 4, ship the canonical review pack template into the next launch.

Week 2: complete modules 5 through 8, run the dark-pattern self-test and the DSA note format against a current launch.

Week 3: complete modules 9 through 12, run the first cross-launch quarterly review.

Before and after

Before

Each launch review is reconstructed from slack threads and one-pagers. Regulator letters trigger weeks of internal discovery to find out what was reviewed against which rule and who signed off.

After

Each launch has one dated review pack tying every checklist item to a named rule, every accepted residual risk to a named signer, and every mitigation to the evidence behind it. The regulator-ready cover sheet is generated from the same pack.

What happens if you do not address this

Consumer regulators are now requesting dated, evidenced launch artefacts rather than policy statements. Platforms that cannot produce those artefacts on request are paying the price in consent orders, fines, and named-officer obligations.

Who it is for

Built for Product Risk and Regulatory Compliance leads inside consumer platforms. You sit alongside Product, Trust and Safety, Legal, and Public Policy. You read every new draft rule from the FTC, the European Commission, Ofcom, the eSafety Commissioner, and state attorneys general. You translate those rules into actual review questions that a PM can answer with evidence. You are the person who decides whether the launch ships, ships with a kill switch, or holds.

Who this is NOT for. Not for app developers who need a generic privacy-by-design template, not for SaaS B2B vendors with no consumer-facing surface, not for advertising-side measurement leads. The artefacts are sharpened for the consumer-platform integrity-and-safety review, not for a generic risk register.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. Approximately 8 to 12 hours across three weeks if run alongside a live launch cadence.

Why $199 is the right number

Generic privacy-by-design templates do not cover integrity classifier coverage, DSA systemic risk, or the regulator-ready summary format. Public law firm guides describe the rules but do not give you the artefacts. This course gives you the artefacts the regulator already expects to see.

FAQ

Is this generic or actually tuned to consumer-platform product risk?

The artefacts are written for a Product Risk and Regulatory Compliance lead inside a consumer platform, not for a general privacy or risk register audience.

How is the implementation playbook tuned to my work?

After purchase the playbook is hand-built to your stated launch cadence, your priority regulators, and the surfaces you currently review. Delivered within 24 hours alongside course access.

Does this cover the DSA annual risk assessment specifically?

Module 7 covers the structure of the annual systemic-risk note in the format requested from designated very large online platforms.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.