A tailored course, built for your situation
Direct authority over continuity framework decisions
Own the full lifecycle of business continuity planning with clear decision rights under ISO 22301
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Losing momentum because continuity decisions require层层 approval
The situation this course is for
Engineers and managers invest time in continuity planning only to see it stall in leadership reviews or legal checkpoints. Too often, technical insights get diluted in translation, and recovery timelines stretch, not because of technical limits, but because decision rights are unclear.
Who this is for
Senior engineering and technical leadership driving resilience outcomes but lacking formal authority over continuity frameworks
Who this is not for
Individuals looking for general compliance awareness or entry-level ISO 22301 overviews
What you walk away with
- Own final determination of system criticality classifications
- Approve recovery time and recovery point objectives without escalation
- Lead ISO 22301 gap assessments and set remediation priorities
- Authorize business impact analysis outputs for cross-functional use
- Control vendor recovery commitments and test frequency schedules
The 12 modules (with all 144 chapters)
Module 1. Defining System Criticality Boundaries
Learn how to classify systems under ISO 22301 without upstream approval. Covers data flow analysis, dependency mapping, and stakeholder alignment frameworks.
12 chapters in this module
- Mapping data lifecycle stages
- Identifying non-negotiable uptime tiers
- Classifying systems by recovery priority
- Aligning with product leadership
- Documenting rationale for audit
- Handling disputed classifications
- Versioning criticality matrices
- Updating thresholds after incidents
- Integrating observability data
- Automating classification triggers
- Escalating only edge cases
- Maintaining decision logs
Module 2. Scope Definition for ISO 22301
Take ownership of what’s included in the continuity scope. Eliminate guesswork and over-inclusion with targeted boundary-setting rules.
12 chapters in this module
- Defining in-scope services
- Excluding non-critical systems
- Handling hybrid ownership models
- Applying regulatory triggers
- Linking to data residency rules
- Mapping user impact levels
- Updating scope post-launch
- Managing stakeholder objections
- Documenting exclusion rationale
- Aligning with security teams
- Tracking third-party dependencies
- Freezing scope pre-audit
Module 3. Leading Gap Assessments
Run ISO 22301 gap analyses independently. Set the bar for readiness and define action owners without needing leadership input.
12 chapters in this module
- Scheduling assessment cycles
- Auditing backup processes
- Validating failover runbooks
- Testing data replication
- Reviewing DR site status
- Measuring test completeness
- Rating recovery confidence
- Prioritizing remediation
- Assigning owner roles
- Tracking closure timelines
- Generating automated reports
- Updating risk registers
Module 4. Setting Recovery Objectives
Own RTO and RPO decisions for all systems. Apply engineering reality to business expectations with documented justification frameworks.
12 chapters in this module
- Collecting product team inputs
- Analyzing historical downtime
- Benchmarking peer systems
- Calculating data loss tolerance
- Negotiating with stakeholders
- Setting tiered thresholds
- Documenting assumptions
- Updating after capacity changes
- Handling conflicting demands
- Enforcing review cycles
- Aligning with SLOs
- Publishing recovery targets
Module 5. Vendor Recovery SLA Oversight
Take final control of vendor recovery commitments. No more rubber-stamping, define, challenge, and approve SLAs that match actual needs.
12 chapters in this module
- Reviewing vendor test reports
- Assessing third-party claims
- Setting minimum uptime bars
- Defining penalty triggers
- Validating test frequency
- Auditing failover evidence
- Negotiating remediation paths
- Enforcing compliance
- Managing multi-vendor chains
- Documenting exceptions
- Updating SLAs post-incident
- Terminating non-performers
Module 6. Business Impact Analysis Leadership
Lead BIA exercises and own the final output. Translate technical realities into cross-functional recovery priorities.
12 chapters in this module
- Designing survey questions
- Collecting business unit inputs
- Validating self-reported data
- Adjusting for bias
- Ranking financial impact
- Mapping customer effects
- Calculating reputational risk
- Setting recovery tiers
- Publishing BIA reports
- Managing dispute process
- Updating after org changes
- Archiving prior versions
Module 7. Cross-System Dependency Mapping
Control how interdependencies are defined and managed across services. Ensure recovery isn’t blocked by hidden coupling.
12 chapters in this module
- Identifying upstream systems
- Detecting silent dependencies
- Mapping data pipelines
- Validating API contracts
- Assessing shared resources
- Testing recovery order
- Enforcing dependency reviews
- Updating after deployments
- Handling undocumented links
- Automating detection
- Flagging high-risk chains
- Requiring break-glass paths
Module 8. Incident Response Integration
Weave continuity planning into incident response. Ensure DR is not a separate track but a core execution path.
12 chapters in this module
- Aligning DR with IR playbooks
- Triggering failover procedures
- Validating data consistency
- Managing comms chains
- Coordinating war rooms
- Documenting actions taken
- Reviewing post-mortems
- Updating assumptions
- Testing handoff points
- Reducing decision latency
- Automating escalation paths
- Validating recovery proof
Module 9. Test Planning and Execution
Own the full test lifecycle, from scope to reporting. Run exercises that prove readiness, not just check boxes.
12 chapters in this module
- Scheduling test windows
- Designing test scenarios
- Simulating region outages
- Validating data recovery
- Testing personnel availability
- Measuring execution speed
- Capturing gaps
- Reporting confidence scores
- Automating test triggers
- Running surprise drills
- Documenting results
- Updating runbooks
Module 10. Framework Adaptation Governance
Control how ISO 22301 is applied across teams. Set standards, not just follow them.
12 chapters in this module
- Interpreting control intent
- Applying to new architectures
- Updating for AI/ML systems
- Handling serverless workloads
- Adapting for edge services
- Setting minimum baselines
- Approving deviations
- Managing exceptions
- Documenting rationale
- Ensuring audit alignment
- Sharing across orgs
- Versioning interpretations
Module 11. Audit Evidence Preparation
Produce audit-ready outputs without rework. Turn implementation work into clean, defensible evidence.
12 chapters in this module
- Capturing control execution
- Versioning documentation
- Demonstrating continuity
- Linking to evidence sources
- Generating compliance reports
- Preparing auditor Qs
- Validating evidence completeness
- Using automation tools
- Maintaining logs
- Updating after changes
- Reducing pre-audit panic
- Streamlining requests
Module 12. Leadership Communication Strategy
Shape how continuity work is seen at the top. Turn technical execution into visible leadership.
12 chapters in this module
- Reporting recovery readiness
- Highlighting risk reduction
- Showcasing test results
- Attributing uptime wins
- Positioning team impact
- Using executive summaries
- Visualizing progress
- Sharing success metrics
- Timing updates strategically
- Building credibility
- Positioning for influence
- Sustaining executive attention
How this maps to your situation
- When launching a new service with high availability needs
- After a system outage reveals recovery gaps
- During vendor contract renewal cycles
- Before external audit cycles begin
Before vs. after
Before
Continuity decisions route through multiple stakeholders, slowing response and diluting technical intent.
After
You set and enforce continuity standards, decisions stay with you, execution accelerates, and audit confidence grows.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, with flexible pacing. Most practitioners complete the course in 6, 8 weeks while working full-time.
If nothing changes
Without clear ownership, continuity planning stays reactive. Decisions stall, test results lose credibility, and engineering effort doesn’t translate into leadership trust.
How this compares to the alternatives
Unlike generic ISO 22301 overviews, this course focuses on decision ownership in technical environments. It’s not about passing a certification, it’s about gaining clear authority over real-world continuity execution in high-scale engineering orgs.
Frequently asked
Do I need prior ISO 22301 experience?
No. The course is designed for engineers and leaders already working on resilience who want to formalize their role in continuity planning.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this relevant if my team doesn’t do formal audits?
Yes. The decision rights you gain apply whether or not you’re under audit, especially in incident response and vendor management.
$199 one-time. Approximately 3 hours per module, with flexible pacing. Most practitioners complete the course in 6, 8 weeks while working full-time..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours