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The Art of Service Standard Requirements Self Assessments

CSA International Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

CSA International Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical CSA International Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any CSA International related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated CSA International specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the CSA International Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which CSA International improvements can be made.

Examples; 10 of the standard requirements:

  1. Will CSA International have an impact on current business continuity, disaster recovery processes and/or infrastructure?

  2. In what ways are CSA International vendors and us interacting to ensure safe and effective use?

  3. Who, on the executive team or the board, has spoken to a customer recently?

  4. Are we making progress? and are we making progress as CSA International leaders?

  5. What does the should be process map/design look like?

  6. What are the compelling stakeholder reasons for embarking on CSA International?

  7. If you had to leave your organization for a year and the only communication you could have with employees was a single paragraph, what would you write?

  8. Is performance measured?

  9. What error proofing will be done to address some of the discrepancies observed in the as is process?

  10. Whats the best design framework for CSA International organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the CSA International book in PDF containing requirements, which criteria correspond to the criteria in...

Your CSA International self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the CSA International Self-Assessment and Scorecard you will develop a clear picture of which CSA International areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough CSA International Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage CSA International projects with the 62 implementation resources:

  • 62 step-by-step CSA International Project Management Form Templates covering over 6000 CSA International project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Initiating Process Group: What are the tools and techniques to be used in each phase?

  2. Requirements Documentation: How do you get the user to tell you what they want?

  3. Team Directory: Process Decisions: Are all issues being addressed to the satisfaction of both parties within approximately 30 days from the time the issue is identified?

  4. Team Performance Assessment: To what degree are the members clear on what they are individually responsible for and what they are jointly responsible for?

  5. Team Member Performance Assessment: How do you currently use the time that is available?

  6. Monitoring and Controlling Process Group: Accuracy: What design will lead to accurate information?

  7. Procurement Audit: Are there mechanisms in place to evaluate the performance of the departments suppliers?

  8. Cost Management Plan: Is the CSA International project Sponsor clearly communicating the Business Case or rationale for why this CSA International project is needed?

  9. Team Member Performance Assessment: What upcoming plans do you have to complete training and assessment CSA International projects (or modify existing CSA International projects) in the next 3 months?

  10. Team Directory: Decisions: What could be done better to improve the quality of the constructed product?

 
Step-by-step and complete CSA International Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 CSA International project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 CSA International project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 CSA International project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 CSA International project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 CSA International project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 CSA International project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any CSA International project with this in-depth CSA International Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose CSA International projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in CSA International and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make CSA International investments work better.

This CSA International All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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