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Customer Identity and Access Management A Complete Guide Implementation Checklist and Workbook

Customer Identity and Access Management A Complete Guide Implementation Checklist and Workbook

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Customer Identity and Access Management: A Complete Guide Implementation Checklist and Workbook



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of Customer Identity and Access Management (CIAM). Upon completion, participants will receive a certificate issued by The Art of Service. The course is interactive, engaging, and includes practical, real-world applications, expert instructors, and lifetime access to high-quality content.



Course Curriculum

The course is divided into the following modules:

  • Module 1: Introduction to Customer Identity and Access Management
    • Defining CIAM and its importance
    • Understanding the benefits of CIAM
    • Identifying the challenges of CIAM implementation
    • Exploring CIAM use cases and industry trends
  • Module 2: CIAM Fundamentals
    • Understanding identity and access management concepts
    • Exploring authentication and authorization protocols
    • Learning about identity proofing and verification
    • Understanding user registration and profile management
  • Module 3: CIAM Implementation Planning
    • Defining CIAM project scope and goals
    • Identifying stakeholders and their roles
    • Developing a CIAM implementation roadmap
    • Establishing a CIAM project timeline and budget
  • Module 4: CIAM Architecture and Design
    • Understanding CIAM architecture patterns
    • Designing a CIAM system architecture
    • Exploring CIAM integration with existing systems
    • Learning about CIAM scalability and performance considerations
  • Module 5: CIAM Authentication and Authorization
    • Understanding authentication protocols (e.g., OAuth, OpenID Connect)
    • Exploring authorization protocols (e.g., XACML, UMA)
    • Learning about multi-factor authentication (MFA) and its implementation
    • Understanding adaptive authentication and its benefits
  • Module 6: CIAM Identity Proofing and Verification
    • Understanding identity proofing and verification concepts
    • Exploring identity proofing and verification methods (e.g., KYC, AML)
    • Learning about identity verification using biometrics and behavioral analysis
    • Understanding the importance of identity proofing and verification in CIAM
  • Module 7: CIAM User Registration and Profile Management
    • Understanding user registration and profile management concepts
    • Exploring user registration and profile management best practices
    • Learning about user self-service and profile management features
    • Understanding the importance of user registration and profile management in CIAM
  • Module 8: CIAM Security and Compliance
    • Understanding CIAM security considerations
    • Exploring CIAM compliance requirements (e.g., GDPR, HIPAA)
    • Learning about CIAM security best practices and guidelines
    • Understanding the importance of CIAM security and compliance
  • Module 9: CIAM Implementation and Integration
    • Understanding CIAM implementation and integration challenges
    • Exploring CIAM integration with existing systems and applications
    • Learning about CIAM implementation best practices and guidelines
    • Understanding the importance of CIAM implementation and integration
  • Module 10: CIAM Operations and Maintenance
    • Understanding CIAM operations and maintenance considerations
    • Exploring CIAM monitoring and logging best practices
    • Learning about CIAM troubleshooting and issue resolution
    • Understanding the importance of CIAM operations and maintenance


Course Features

  • Interactive and Engaging Content: The course includes interactive elements, such as videos, quizzes, and gamification, to keep participants engaged and motivated.
  • Practical and Real-World Applications: The course includes real-world examples and case studies to illustrate CIAM concepts and best practices.
  • Expert Instructors: The course is taught by experienced instructors with expertise in CIAM.
  • Certificate upon Completion: Participants receive a certificate issued by The Art of Service upon completing the course.
  • Lifetime Access: Participants have lifetime access to the course materials and updates.
  • Flexible Learning: The course is designed to be flexible and can be completed at the participant's own pace.
  • User-Friendly and Mobile-Accessible: The course is optimized for mobile devices and is easy to navigate.
  • Community-Driven: The course includes a community forum where participants can connect with each other and with instructors.
  • Actionable Insights and Hands-on Projects: The course includes hands-on projects and provides actionable insights that participants can apply to their own CIAM initiatives.
  • Bite-Sized Lessons: The course is divided into bite-sized lessons that are easy to digest.
  • Progress Tracking: Participants can track their progress and earn badges as they complete lessons and modules.


What to Expect

Upon completing this course, participants will have a comprehensive understanding of CIAM and be able to design and implement a CIAM system that meets their organization's needs. Participants will receive a certificate issued by The Art of Service, which can be used to demonstrate their expertise in CIAM.

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