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Customer Identity and Access Management Mastery Course

Customer Identity and Access Management Mastery Course

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
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Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Customer Identity and Access Management Mastery Course



Course Overview

The Customer Identity and Access Management Mastery Course is a comprehensive and interactive program designed to equip professionals with the knowledge and skills required to design, implement, and manage customer identity and access management (CIAM) solutions.



Course Curriculum

The course curriculum is organized into the following chapters:

  • Chapter 1: Introduction to Customer Identity and Access Management
    • Defining CIAM and its importance
    • Understanding the benefits of CIAM
    • CIAM market trends and landscape
    • CIAM use cases and applications
  • Chapter 2: CIAM Fundamentals
    • Identity and access management (IAM) basics
    • Authentication and authorization protocols
    • Identity proofing and verification
    • Customer identity data management
  • Chapter 3: CIAM Architecture and Design
    • CIAM architecture patterns and principles
    • Designing a CIAM solution
    • CIAM platform selection and evaluation
    • Integration with existing systems and applications
  • Chapter 4: Authentication and Authorization
    • Authentication methods and protocols (e.g., OAuth, OpenID Connect)
    • Multi-factor authentication (MFA) and step-up authentication
    • Authorization frameworks and policies
    • Role-based access control (RBAC) and attribute-based access control (ABAC)
  • Chapter 5: Identity Proofing and Verification
    • Identity proofing methods and techniques
    • Document verification and validation
    • Biometric authentication and verification
    • Knowledge-based authentication (KBA) and behavioral biometrics
  • Chapter 6: Customer Identity Data Management
    • Customer identity data storage and management
    • Data encryption and protection
    • Data subject rights and consent management
    • Data analytics and insights
  • Chapter 7: CIAM Implementation and Integration
    • CIAM platform implementation and configuration
    • Integration with CRM, ERP, and other systems
    • API-based integration and microservices architecture
    • CIAM solution testing and quality assurance
  • Chapter 8: CIAM Security and Compliance
    • CIAM security best practices and guidelines
    • Compliance with regulations (e.g., GDPR, CCPA, HIPAA)
    • Risk management and threat modeling
    • Incident response and security monitoring
  • Chapter 9: CIAM Operations and Maintenance
    • CIAM solution monitoring and maintenance
    • Performance optimization and tuning
    • Troubleshooting and issue resolution
    • CIAM solution upgrades and updates
  • Chapter 10: Advanced CIAM Topics
    • CIAM and identity analytics
    • CIAM and artificial intelligence (AI)/machine learning (ML)
    • CIAM and the Internet of Things (IoT)
    • CIAM and blockchain


Course Features

The Customer Identity and Access Management Mastery Course is designed to be:

  • Interactive: Engage with video lessons, quizzes, and hands-on projects
  • Comprehensive: Covering all aspects of CIAM, from fundamentals to advanced topics
  • Personalized: Learn at your own pace and on your own schedule
  • Up-to-date: Incorporating the latest CIAM trends, technologies, and best practices
  • Practical: Focus on real-world applications and case studies
  • High-quality content: Developed by expert instructors with extensive CIAM experience
  • Certification: Receive a certificate upon completion, issued by The Art of Service
  • Flexible learning: Access course materials on desktop, tablet, or mobile devices
  • User-friendly: Navigate easily through the course platform
  • Community-driven: Join a community of professionals and experts for support and networking
  • Actionable insights: Apply learned concepts to real-world scenarios
  • Hands-on projects: Develop practical skills through project-based learning
  • Bite-sized lessons: Learn in manageable chunks, with lessons ranging from 10-30 minutes
  • Lifetime access: Access course materials for as long as you need
  • Gamification: Engage with interactive elements, such as quizzes and challenges
  • Progress tracking: Monitor your progress and stay motivated


Certification

Upon completing the Customer Identity and Access Management Mastery Course, participants will receive a certificate issued by The Art of Service, a recognized leader in professional certification.

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