A tailored course, built for your situation
Cybersecurity Compliance & Infrastructure Mastery for Modern MSPs
A tailored path to strengthen compliance, harden infrastructure, and scale managed services with precision
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Staying compliant shouldn’t slow down service delivery.
The situation this course is for
For managed service providers, balancing robust infrastructure with evolving compliance demands like LGPD creates constant tension. Technical teams strain under audit pressure while sales teams overpromise. The gap widens between what’s promised and what’s deliverable. Without a unified system, growth stalls and risk accumulates.
Who this is for
Technical leaders in managed services who own both infrastructure integrity and compliance readiness, often operating without standardized playbooks or client-facing alignment.
Who this is not for
Individual contributors without client-facing infrastructure responsibilities or those not involved in compliance planning or service delivery design.
What you walk away with
- Map infrastructure workflows to LGPD and client audit requirements
- Build repeatable compliance playbooks for MSP engagements
- Reduce configuration drift across client environments
- Strengthen client trust through transparent reporting frameworks
- Scale service delivery without increasing compliance overhead
The 12 modules (with all 144 chapters)
Module 1. Foundations of MSP Cybersecurity
Establish core principles for secure, scalable managed service delivery aligned with current compliance expectations.
12 chapters in this module
- Defining MSP-specific risk surfaces
- Compliance as a service differentiator
- Client onboarding security checklist
- Mapping LGPD to technical controls
- Service boundaries and responsibilities
- Common misconfigurations in MSP setups
- Third-party access governance
- Audit readiness fundamentals
- Incident response for client environments
- Documentation standards for compliance
- Client communication protocols
- Baseline assessment framework
Module 2. Infrastructure Hardening Framework
Systematically secure servers, endpoints, and network layers across client deployments.
12 chapters in this module
- Secure baseline configuration templates
- Role-based access for client systems
- Patch management at scale
- Endpoint detection and response setup
- Network segmentation strategies
- Firewall rule standardization
- Logging and monitoring baseline
- Secure remote access patterns
- Privileged account controls
- Automated configuration validation
- Zero-trust principles for MSPs
- Hardening checklist per client tier
Module 3. LGPD Compliance Architecture
Translate legal requirements into technical implementations across data handling workflows.
12 chapters in this module
- Data mapping for MSP environments
- Lawful basis verification process
- Data subject request workflows
- Consent tracking mechanisms
- Data retention scheduling
- Anonymization techniques in logs
- Third-party processor agreements
- Data processing records setup
- Internal compliance audits
- Client-facing transparency reports
- Breach notification protocols
- LGPD gap assessment tool
Module 4. Client Audit Preparation System
Turn compliance into a predictable, repeatable process for client audits.
12 chapters in this module
- Audit scope definition framework
- Evidence collection automation
- Control mapping to standards
- Internal pre-audit checklists
- Client documentation templates
- Evidence storage protocols
- Audit communication workflows
- Findings tracking system
- Remediation planning process
- Post-audit improvement cycle
- Client audit scorecard
- Continuous compliance dashboard
Module 5. Service Delivery Standardization
Create consistent, auditable service delivery models across client engagements.
12 chapters in this module
- Service tier definitions
- Scope of work templates
- Change management process
- Client handover documentation
- Service level agreement alignment
- Escalation path design
- Client success milestones
- Onboarding workflow automation
- Service review frameworks
- Performance reporting templates
- Client feedback integration
- Service improvement backlog
Module 6. Security Operations for MSPs
Build proactive monitoring and response capabilities tailored to managed environments.
12 chapters in this module
- Centralized logging architecture
- Threat detection rule sets
- Incident triage workflow
- Client isolation procedures
- Malware containment protocols
- Phishing response automation
- Log retention compliance
- Security alert prioritization
- Threat intelligence integration
- Automated playbooks for common events
- Client notification triggers
- Post-incident review process
Module 7. Compliance Automation Toolkit
Reduce manual effort in compliance through smart automation and templated workflows.
12 chapters in this module
- Automated evidence collection
- Policy acceptance tracking
- Consent log automation
- Data inventory updates
- Access review scheduling
- Compliance status dashboards
- Client-specific control views
- Automated reminder system
- Document expiration tracking
- Compliance calendar integration
- Audit trail generation
- Auto-generated compliance reports
Module 8. Client Communication Framework
Align technical actions with client expectations through structured communication.
12 chapters in this module
- Compliance status updates
- Security incident notifications
- Audit preparation briefings
- Monthly security reports
- Client portal content setup
- Executive summary templates
- Technical deep-dive guides
- Risk disclosure protocols
- Change advisory board format
- Client training materials
- FAQ repository setup
- Trust-building content calendar
Module 9. Vendor Risk Management
Extend compliance rigor to third-party vendors and subcontractors.
12 chapters in this module
- Vendor assessment criteria
- Third-party due diligence
- Contractual security clauses
- Subprocessor oversight
- Vendor audit rights
- Security questionnaire template
- Risk rating system
- Ongoing monitoring setup
- Incident liability terms
- Vendor offboarding checklist
- Compliance alignment reviews
- Vendor status dashboard
Module 10. Internal Governance Model
Strengthen internal controls to support external compliance claims.
12 chapters in this module
- Role-based access reviews
- Internal audit schedule
- Policy version control
- Training completion tracking
- Compliance ownership model
- Risk register maintenance
- Security awareness program
- Policy exception process
- Document retention policies
- Internal reporting structure
- Compliance committee setup
- Continuous improvement cycle
Module 11. Scalable Compliance Design
Design compliance frameworks that grow efficiently with client base expansion.
12 chapters in this module
- Tiered compliance approach
- Automated client onboarding
- Standardized control libraries
- Client segmentation model
- Resource allocation planning
- Compliance cost modeling
- Service bundling strategy
- Client self-service options
- Remote assessment protocols
- Centralized policy management
- Cross-client benchmarking
- Growth readiness assessment
Module 12. Sustained Compliance Operations
Maintain compliance posture through continuous monitoring and improvement.
12 chapters in this module
- Ongoing control validation
- Quarterly compliance reviews
- Regulatory change tracking
- Client feedback integration
- Compliance maturity model
- Performance metric definition
- Team training refresh cycle
- Tooling update schedule
- Lessons learned repository
- Benchmarking against peers
- Client satisfaction tracking
- Annual compliance roadmap
How this maps to your situation
- New client onboarding with compliance requirements
- Preparing for external audit across multiple clients
- Standardizing service delivery across technical teams
- Scaling MSP operations without increasing risk
Before vs. after
Before
Manual compliance efforts, inconsistent client delivery, audit stress, and scalability bottlenecks
After
Streamlined compliance workflows, repeatable service delivery, confident audit readiness, and scalable operations
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per week over 12 weeks to complete all modules and apply templates.
If nothing changes
Without a structured approach, compliance gaps grow silently, leading to client loss, audit failures, and operational fragility when scaling.
How this compares to the alternatives
Unlike generic cybersecurity courses, this program focuses exclusively on the intersection of MSP operations, infrastructure security, and LGPD compliance, delivering actionable frameworks, not just theory.
Frequently asked
Who is this course for?
Technical leaders in managed services responsible for infrastructure security and compliance with regulations like LGPD.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is there a money-back guarantee?
Yes, 30-day money-back guarantee if the course doesn’t meet expectations.
$199 one-time. Approximately 3 hours per week over 12 weeks to complete all modules and apply templates..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours