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Data-Driven Decisions; Mastering Metrics for Exponential Growth

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Data-Driven Decisions: Mastering Metrics for Exponential Growth - Curriculum

Data-Driven Decisions: Mastering Metrics for Exponential Growth

Unlock the power of data and transform your decision-making process with our comprehensive course. Learn to identify, analyze, and leverage key metrics to drive exponential growth in your organization. This isn't just theory; it's a practical, hands-on journey designed to equip you with the skills and knowledge to make informed decisions that impact your bottom line. Gain a competitive edge, improve efficiency, and achieve sustainable success through the strategic application of data. Upon completion, participants receive a prestigious CERTIFICATE issued by The Art of Service, validating your expertise in data-driven decision making.

This curriculum is designed to be Interactive, Engaging, Comprehensive, Personalized, Up-to-date, Practical, Real-world application oriented, High-quality, flexible, and results driven.



Course Curriculum

Module 1: Foundations of Data-Driven Decision Making

Establish a strong understanding of the core principles and frameworks of data-driven decision making.

  • Topic 1.1: Introduction to Data-Driven Decision Making: The What, Why, and How.
  • Topic 1.2: Defining Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs): Aligning Metrics with Business Goals. Interactive exercises: Defining KPIs for various business scenarios.
  • Topic 1.3: Understanding Different Types of Data: Quantitative vs. Qualitative, Structured vs. Unstructured.
  • Topic 1.4: The Data-Driven Culture: Fostering Data Literacy and Collaboration. Real-world case study analysis: How leading companies built data-driven cultures.
  • Topic 1.5: Ethical Considerations in Data Analysis: Privacy, Bias, and Responsible Data Use. Discussion on ethical dilemmas in data usage.
  • Topic 1.6: The Data Ecosystem: Understanding the Big Picture.

Module 2: Data Collection and Management

Learn the essential techniques for gathering, cleaning, and organizing data for effective analysis.

  • Topic 2.1: Data Sources and Collection Methods: Surveys, Web Analytics, Databases, APIs. Hands-on exercise: Setting up a simple web analytics tracking system.
  • Topic 2.2: Data Cleaning and Preprocessing: Handling Missing Values, Outliers, and Inconsistent Data. Practical exercises: Cleaning messy datasets using software tools.
  • Topic 2.3: Data Storage and Management: Databases, Data Warehouses, and Cloud Storage. Overview of popular database management systems.
  • Topic 2.4: Data Governance and Quality: Ensuring Data Accuracy and Reliability. Developing a data governance framework for a hypothetical organization.
  • Topic 2.5: Introduction to Data Integration: Combining Data from Multiple Sources.
  • Topic 2.6: Data Security: Protecting Data from Unauthorized Access.

Module 3: Data Analysis Techniques and Tools

Master a range of data analysis techniques and learn to use the tools that bring them to life.

  • Topic 3.1: Descriptive Statistics: Measures of Central Tendency, Variability, and Distribution.
  • Topic 3.2: Exploratory Data Analysis (EDA): Visualizing Data to Uncover Patterns and Insights. Interactive workshop: Performing EDA on a real-world dataset.
  • Topic 3.3: Regression Analysis: Understanding Relationships Between Variables. Hands-on project: Building a regression model to predict sales.
  • Topic 3.4: Hypothesis Testing: Validating Assumptions and Drawing Conclusions. Conducting hypothesis tests using statistical software.
  • Topic 3.5: A/B Testing: Experimenting to Optimize Performance. Designing and analyzing A/B tests for website improvements.
  • Topic 3.6: Introduction to Machine Learning: Algorithms for Prediction and Classification.
  • Topic 3.7: Data Analysis Tools: Excel, SQL, Python, R, Tableau, Power BI. Deep dive into the functionalities and applications of each tool.

Module 4: Data Visualization and Communication

Transform raw data into compelling visuals and communicate insights effectively to stakeholders.

  • Topic 4.1: Principles of Effective Data Visualization: Choosing the Right Chart for the Right Data.
  • Topic 4.2: Creating Compelling Dashboards and Reports. Workshop: Building interactive dashboards using visualization software.
  • Topic 4.3: Storytelling with Data: Crafting Narratives that Drive Action. Developing a data-driven presentation to persuade stakeholders.
  • Topic 4.4: Presenting Data to Different Audiences: Tailoring Your Message for Maximum Impact. Role-playing exercise: Presenting data to different stakeholder groups.
  • Topic 4.5: Avoiding Common Data Visualization Pitfalls.
  • Topic 4.6: Tools for data storytelling.

Module 5: Applying Metrics in Business Domains

Explore how data-driven decision making applies to specific business functions and industries.

  • Topic 5.1: Marketing Metrics: Customer Acquisition Cost (CAC), Customer Lifetime Value (CLTV), Return on Ad Spend (ROAS). Calculating and interpreting marketing metrics.
  • Topic 5.2: Sales Metrics: Conversion Rates, Sales Cycle Length, Revenue per Sales Rep. Improving sales performance through data analysis.
  • Topic 5.3: Product Metrics: User Engagement, Retention Rate, Churn Rate. Analyzing product usage data to identify areas for improvement.
  • Topic 5.4: Operations Metrics: Efficiency, Throughput, Defect Rate. Optimizing operational processes using data.
  • Topic 5.5: Financial Metrics: Profit Margin, Return on Investment (ROI), Cash Flow. Using financial data to make strategic decisions.
  • Topic 5.6: Human Resources Metrics: Employee Turnover, Absenteeism, Training Effectiveness.

Module 6: Data-Driven Decision Making in Specific Industries

Dive deeper into industry-specific applications of data-driven decision making.

  • Topic 6.1: Data-Driven Decisions in E-commerce: Website Optimization, Personalization, and Customer Segmentation.
  • Topic 6.2: Data-Driven Decisions in Healthcare: Improving Patient Outcomes and Reducing Costs.
  • Topic 6.3: Data-Driven Decisions in Finance: Risk Management, Fraud Detection, and Investment Strategies.
  • Topic 6.4: Data-Driven Decisions in Manufacturing: Process Optimization, Quality Control, and Predictive Maintenance.
  • Topic 6.5: Data-Driven Decisions in Education: Personalized Learning, Student Performance Analysis, and Resource Allocation.
  • Topic 6.6: Data-Driven Decisions in Government: Policy Making, Resource Allocation, and Public Services.

Module 7: Advanced Analytics and Forecasting

Delve into more sophisticated analytical techniques to predict future trends and outcomes.

  • Topic 7.1: Time Series Analysis: Forecasting Future Values Based on Historical Data. Building time series models using statistical software.
  • Topic 7.2: Predictive Modeling: Using Machine Learning to Predict Future Events. Developing predictive models for various business scenarios.
  • Topic 7.3: Cluster Analysis: Grouping Similar Data Points Together. Segmenting customers based on their behavior using cluster analysis.
  • Topic 7.4: Sentiment Analysis: Understanding Customer Opinions and Emotions from Text Data. Analyzing social media data to gauge customer sentiment.
  • Topic 7.5: Network Analysis: Mapping Relationships and Interactions Between Entities.
  • Topic 7.6: Advanced Visualization Techniques: Interactive and Dynamic Visualizations.

Module 8: Implementing a Data-Driven Strategy

Develop a roadmap for implementing a data-driven strategy within your organization.

  • Topic 8.1: Assessing Your Organization's Data Maturity: Identifying Strengths and Weaknesses. Conducting a data maturity assessment.
  • Topic 8.2: Defining a Data Strategy: Setting Goals, Identifying Resources, and Prioritizing Initiatives. Developing a data strategy for a hypothetical organization.
  • Topic 8.3: Building a Data Team: Roles and Responsibilities. Designing an organizational structure for a data team.
  • Topic 8.4: Choosing the Right Technology Stack: Selecting Tools that Meet Your Needs. Evaluating different data analysis and visualization tools.
  • Topic 8.5: Change Management: Overcoming Resistance to Data-Driven Decision Making. Strategies for promoting data literacy and adoption.
  • Topic 8.6: Measuring the Impact of Your Data-Driven Initiatives: Tracking Progress and Demonstrating ROI.

Module 9: Data Privacy and Security

Understand and implement best practices for data privacy and security.

  • Topic 9.1: Understanding Data Privacy Regulations: GDPR, CCPA, and Other Laws.
  • Topic 9.2: Implementing Data Security Measures: Encryption, Access Controls, and Data Loss Prevention.
  • Topic 9.3: Data Anonymization and Pseudonymization Techniques.
  • Topic 9.4: Data Breach Response Planning.
  • Topic 9.5: Building a Culture of Data Privacy and Security.
  • Topic 9.6: Ethical Considerations in Data Collection and Usage.

Module 10: Future Trends in Data and Analytics

Explore emerging trends and technologies that will shape the future of data-driven decision making.

  • Topic 10.1: Artificial Intelligence and Machine Learning: Applications and Implications.
  • Topic 10.2: Big Data and Cloud Computing: Handling and Processing Large Datasets.
  • Topic 10.3: Internet of Things (IoT): Data from Connected Devices.
  • Topic 10.4: Edge Computing: Processing Data Closer to the Source.
  • Topic 10.5: Blockchain and Data Integrity: Ensuring Data Trustworthiness.
  • Topic 10.6: The Future of Work in a Data-Driven World: Skills and Opportunities.

Module 11: Real-World Case Studies

Analyze detailed case studies of organizations that have successfully implemented data-driven decision-making strategies.

  • Topic 11.1: Case Study: Netflix's Data-Driven Content Strategy.
  • Topic 11.2: Case Study: Amazon's Data-Driven Customer Experience.
  • Topic 11.3: Case Study: Google's Data-Driven Innovation.
  • Topic 11.4: Case Study: Spotify's Data-Driven Music Recommendations.
  • Topic 11.5: Case Study: Zara's Data-Driven Supply Chain Management.
  • Topic 11.6: Comparative Analysis of Different Data-Driven Strategies.

Module 12: Capstone Project: Data-Driven Solution Design

Apply your knowledge and skills to a real-world project, designing a data-driven solution for a specific business challenge.

  • Topic 12.1: Project Selection and Problem Definition.
  • Topic 12.2: Data Collection and Analysis Plan.
  • Topic 12.3: Solution Design and Implementation.
  • Topic 12.4: Presentation of Findings and Recommendations.
  • Topic 12.5: Peer Review and Feedback.
  • Topic 12.6: Final Project Submission and Evaluation.

Module 13: Data Governance in Detail

Deep dive into establishing and maintaining effective data governance policies and procedures.

  • Topic 13.1: Data Governance Frameworks: COBIT, DAMA-DMBOK.
  • Topic 13.2: Defining Data Ownership and Stewardship.
  • Topic 13.3: Data Quality Management: Processes and Metrics.
  • Topic 13.4: Metadata Management: Capturing and Maintaining Data Documentation.
  • Topic 13.5: Data Lineage Tracking: Understanding Data Origins and Transformations.
  • Topic 13.6: Implementing Data Governance Tools and Technologies.

Module 14: Advanced SQL for Data Analysis

Master advanced SQL techniques for extracting, transforming, and analyzing data from relational databases.

  • Topic 14.1: Advanced Querying Techniques: Window Functions, Common Table Expressions (CTEs).
  • Topic 14.2: Data Aggregation and Summarization.
  • Topic 14.3: Optimizing SQL Queries for Performance.
  • Topic 14.4: Working with Stored Procedures and Functions.
  • Topic 14.5: Data Warehousing with SQL.
  • Topic 14.6: Integrating SQL with Other Data Analysis Tools.

Module 15: Python for Data Science - Beyond the Basics

Expand your Python skills for data science with advanced libraries and techniques.

  • Topic 15.1: Advanced Data Manipulation with Pandas.
  • Topic 15.2: Machine Learning with Scikit-learn: Model Selection and Evaluation.
  • Topic 15.3: Deep Learning with TensorFlow and Keras.
  • Topic 15.4: Data Visualization with Seaborn and Plotly.
  • Topic 15.5: Natural Language Processing (NLP) with NLTK and SpaCy.
  • Topic 15.6: Building Data Pipelines with Python.

Module 16: Statistics for Data Science - A Deeper Dive

Enhance your understanding of statistical concepts and techniques for data analysis.

  • Topic 16.1: Bayesian Statistics.
  • Topic 16.2: Multivariate Analysis.
  • Topic 16.3: Nonparametric Statistics.
  • Topic 16.4: Experimental Design and Analysis of Variance (ANOVA).
  • Topic 16.5: Statistical Modeling and Simulation.
  • Topic 16.6: Applying Statistics to Real-World Data Problems.

Module 17: Customer Analytics

Learn how to use data to understand customer behavior, improve customer experience, and drive customer loyalty.

  • Topic 17.1: Customer Segmentation Techniques.
  • Topic 17.2: Customer Lifetime Value (CLTV) Analysis.
  • Topic 17.3: Churn Prediction and Prevention.
  • Topic 17.4: Customer Journey Mapping and Analysis.
  • Topic 17.5: Personalization and Recommendation Systems.
  • Topic 17.6: Using Customer Analytics to Improve Marketing ROI.

Module 18: Web Analytics

Master the tools and techniques for analyzing website traffic, user behavior, and online marketing performance.

  • Topic 18.1: Setting Up and Configuring Google Analytics.
  • Topic 18.2: Analyzing Website Traffic Sources and Campaigns.
  • Topic 18.3: Tracking User Behavior with Events and Goals.
  • Topic 18.4: A/B Testing Website Elements.
  • Topic 18.5: Using Web Analytics to Improve SEO.
  • Topic 18.6: Creating Custom Reports and Dashboards.

Module 19: Social Media Analytics

Learn how to monitor, measure, and analyze social media data to understand audience sentiment, track brand reputation, and optimize social media campaigns.

  • Topic 19.1: Social Media Monitoring Tools and Techniques.
  • Topic 19.2: Sentiment Analysis of Social Media Data.
  • Topic 19.3: Measuring Social Media Engagement and Reach.
  • Topic 19.4: Identifying Influencers and Key Opinion Leaders.
  • Topic 19.5: Using Social Media Analytics to Improve Brand Reputation.
  • Topic 19.6: Social Media Campaign Measurement and Reporting.

Module 20: Supply Chain Analytics

Optimize your supply chain using data-driven insights to improve efficiency, reduce costs, and enhance customer satisfaction.

  • Topic 20.1: Demand Forecasting and Inventory Optimization.
  • Topic 20.2: Transportation and Logistics Optimization.
  • Topic 20.3: Supplier Performance Management.
  • Topic 20.4: Risk Management in the Supply Chain.
  • Topic 20.5: Using Analytics to Improve Supply Chain Visibility.
  • Topic 20.6: Sustainable Supply Chain Practices.

Module 21: Financial Analytics

Use data analytics to make better financial decisions, manage risk, and improve profitability.

  • Topic 21.1: Financial Statement Analysis.
  • Topic 21.2: Budgeting and Forecasting.
  • Topic 21.3: Risk Management and Fraud Detection.
  • Topic 21.4: Investment Analysis and Portfolio Management.
  • Topic 21.5: Financial Modeling and Simulation.
  • Topic 21.6: Using Analytics to Improve Financial Performance.

Module 22: HR Analytics

Leverage data to improve HR processes, enhance employee engagement, and optimize talent management.

  • Topic 22.1: Workforce Planning and Forecasting.
  • Topic 22.2: Recruitment and Selection Analytics.
  • Topic 22.3: Employee Performance Management.
  • Topic 22.4: Training and Development Analytics.
  • Topic 22.5: Employee Engagement and Retention Analytics.
  • Topic 22.6: Using HR Analytics to Improve Organizational Performance.

Module 23: Healthcare Analytics

Apply data analytics to improve patient outcomes, reduce healthcare costs, and enhance operational efficiency.

  • Topic 23.1: Clinical Data Analysis.
  • Topic 23.2: Patient Risk Prediction.
  • Topic 23.3: Healthcare Operations Optimization.
  • Topic 23.4: Public Health Analytics.
  • Topic 23.5: Personalized Medicine.
  • Topic 23.6: Using Analytics to Improve Healthcare Quality and Access.

Module 24: The Art of Presenting Data with Power BI

Master the power of Power BI for creating interactive and insightful data visualizations.

  • Topic 24.1: Introduction to Power BI Desktop.
  • Topic 24.2: Connecting to Various Data Sources.
  • Topic 24.3: Creating Interactive Visualizations.
  • Topic 24.4: Building Dashboards and Reports.
  • Topic 24.5: DAX Formulas and Calculations.
  • Topic 24.6: Sharing and Collaborating with Power BI.

Module 25: Mastering Tableau for Data Storytelling

Become proficient in Tableau for transforming data into compelling and impactful stories.

  • Topic 25.1: Introduction to Tableau Desktop.
  • Topic 25.2: Connecting to and Preparing Data.
  • Topic 25.3: Creating Charts, Graphs, and Maps.
  • Topic 25.4: Building Interactive Dashboards.
  • Topic 25.5: Advanced Tableau Techniques.
  • Topic 25.6: Sharing and Publishing Tableau Visualizations.

Module 26: Machine Learning Model Deployment

Learn how to deploy machine learning models into production environments for real-time predictions.

  • Topic 26.1: Packaging Machine Learning Models.
  • Topic 26.2: Deploying Models with Flask and REST APIs.
  • Topic 26.3: Deploying Models with Docker and Kubernetes.
  • Topic 26.4: Cloud-Based Model Deployment (AWS, Azure, GCP).
  • Topic 26.5: Monitoring and Maintaining Deployed Models.
  • Topic 26.6: Model Versioning and Management.

Module 27: Ethical Considerations and Bias Mitigation in AI

Address ethical issues and learn techniques for mitigating bias in AI and machine learning models.

  • Topic 27.1: Understanding Bias in AI.
  • Topic 27.2: Identifying Sources of Bias in Data.
  • Topic 27.3: Bias Mitigation Techniques.
  • Topic 27.4: Fairness Metrics and Evaluation.
  • Topic 27.5: Ethical Frameworks for AI Development.
  • Topic 27.6: Case Studies of Ethical AI Implementations.

Module 28: Data-Driven Decision Making for Startups

Apply data-driven principles to accelerate growth and optimize decision-making in startup environments.

  • Topic 28.1: Identifying Key Metrics for Startup Success.
  • Topic 28.2: Lean Analytics and Experimentation.
  • Topic 28.3: Customer Acquisition and Retention Strategies.
  • Topic 28.4: Product Development and Iteration.
  • Topic 28.5: Fundraising and Investor Relations.
  • Topic 28.6: Scaling Data Infrastructure.

Module 29: Location Analytics and Geospatial Data

Explore the power of location data and geospatial analytics for making informed decisions based on geographical insights.

  • Topic 29.1: Introduction to Geospatial Data Formats.
  • Topic 29.2: Mapping and Visualizing Location Data.
  • Topic 29.3: Spatial Analysis Techniques.
  • Topic 29.4: Geocoding and Reverse Geocoding.
  • Topic 29.5: Location-Based Services and Applications.
  • Topic 29.6: Case Studies of Location Analytics.

Module 30: Data-Driven Marketing Automation

Leverage data to automate marketing processes, personalize customer experiences, and drive higher ROI.

  • Topic 30.1: Introduction to Marketing Automation Platforms.
  • Topic 30.2: Customer Segmentation and Targeting.
  • Topic 30.3: Email Marketing Automation.
  • Topic 30.4: Lead Scoring and Nurturing.
  • Topic 30.5: Campaign Measurement and Optimization.
  • Topic 30.6: Integrating Data Sources for Marketing Automation.

Module 31: NoSQL Databases for Data Scientists

Explore the world of NoSQL databases and learn how to use them effectively for data storage and analysis.

  • Topic 31.1: Introduction to NoSQL Databases.
  • Topic 31.2: Key-Value Stores (e.g., Redis).
  • Topic 31.3: Document Databases (e.g., MongoDB).
  • Topic 31.4: Column-Family Stores (e.g., Cassandra).
  • Topic 31.5: Graph Databases (e.g., Neo4j).
  • Topic 31.6: Choosing the Right NoSQL Database.

Module 32: Data Engineering Fundamentals

Learn the foundational principles of data engineering for building reliable and scalable data pipelines.

  • Topic 32.1: Data Ingestion and ETL Processes.
  • Topic 32.2: Data Warehousing and Data Lakes.
  • Topic 32.3: Data Streaming Technologies (e.g., Kafka).
  • Topic 32.4: Cloud-Based Data Engineering Services.
  • Topic 32.5: Data Pipeline Monitoring and Management.
  • Topic 32.6: Best Practices for Data Engineering.

Module 33: Building a Data Dictionary and Catalog

Learn how to create a comprehensive data dictionary and catalog to improve data discovery, understanding, and governance.

  • Topic 33.1: What is a Data Dictionary and Catalog?
  • Topic 33.2: Defining Metadata Standards.
  • Topic 33.3: Identifying Data Assets.
  • Topic 33.4: Populating the Data Dictionary and Catalog.
  • Topic 33.5: Maintaining and Updating the Data Dictionary and Catalog.
  • Topic 33.6: Using the Data Dictionary and Catalog for Data Governance.

Module 34: Data Storytelling for Executive Audiences

Craft compelling narratives that resonate with executive audiences and drive impactful decisions.

  • Topic 34.1: Understanding Executive Communication Styles.
  • Topic 34.2: Identifying Key Insights for Executives.
  • Topic 34.3: Creating Visualizations that Tell a Story.
  • Topic 34.4: Structuring a Data-Driven Presentation.
  • Topic 34.5: Practicing Executive Communication Skills.
  • Topic 34.6: Getting Feedback and Refining Your Presentation.

Module 35: Optimizing for Conversions: Data-Driven CRO

Enhance conversion rates using data to understand user behavior and personalize experiences.

  • Topic 35.1: Understanding Conversion Rate Optimization (CRO).
  • Topic 35.2: Tools for CRO (Google Optimize, Optimizely).
  • Topic 35.3: User Behavior Analysis (Heatmaps, Session Recordings).
  • Topic 35.4: A/B Testing and Multivariate Testing.
  • Topic 35.5: Personalization Strategies.
  • Topic 35.6: Measuring and Analyzing Results.

Module 36: Advanced Time Series Forecasting Methods

Dive deeper into sophisticated time series forecasting techniques for accurate predictions.

  • Topic 36.1: ARIMA Models and Variations.
  • Topic 36.2: Exponential Smoothing Methods.
  • Topic 36.3: State Space Models.
  • Topic 36.4: Deep Learning for Time Series Forecasting.
  • Topic 36.5: Evaluating Time Series Forecasts.
  • Topic 36.6: Real-World Applications of Time Series Forecasting.

Module 37: A/B Testing Mastery

Become a master of A/B testing by learning advanced techniques and strategies.

  • Topic 37.1: Designing Effective A/B Tests.
  • Topic 37.2: Statistical Significance and Power Analysis.
  • Topic 37.3: Multivariate Testing.
  • Topic 37.4: Personalization-Driven A/B Testing.
  • Topic 37.5: Analyzing and Interpreting A/B Test Results.
  • Topic 37.6: Common A/B Testing Mistakes and How to Avoid Them.

Module 38: Building a Scalable Data Pipeline with Airflow

Learn to orchestrate data workflows with Airflow for scalable data pipelines.

  • Topic 38.1: Introduction to Apache Airflow.
  • Topic 38.2: Setting Up Airflow.
  • Topic 38.3: Designing DAGs (Directed Acyclic Graphs).
  • Topic 38.4: Working with Operators and Tasks.
  • Topic 38.5: Monitoring and Troubleshooting Airflow Pipelines.
  • Topic 38.6: Best Practices for Airflow Development.

Module 39: Real-Time Data Processing with Spark Streaming

Process and analyze streaming data in real-time using Apache Spark Streaming.

  • Topic 39.1: Introduction to Spark Streaming.
  • Topic 39.2: Setting Up Spark Streaming.
  • Topic 39.3: Reading Data from Streaming Sources.
  • Topic 39.4: Transforming and Analyzing Streaming Data.
  • Topic 39.5: Writing Data to Sinks.
  • Topic 39.6: Monitoring and Troubleshooting Spark Streaming Applications.

Module 40: Building Custom Recommendation Systems

Develop your own personalized recommendation systems for various applications.

  • Topic 40.1: Introduction to Recommendation Systems.
  • Topic 40.2: Collaborative Filtering Techniques.
  • Topic 40.3: Content-Based Filtering Techniques.
  • Topic 40.4: Hybrid Recommendation Systems.
  • Topic 40.5: Evaluating Recommendation System Performance.
  • Topic 40.6: Deploying and Scaling Recommendation Systems.
Upon completion of all modules and the capstone project, participants receive a prestigious CERTIFICATE issued by The Art of Service, validating your expertise in data-driven decision making.