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The Art of Service Standard Requirements Self Assessments

DBA Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

DBA Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical DBA Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any DBA related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated DBA specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the DBA Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 925 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which DBA improvements can be made.

Examples; 10 of the 925 standard requirements:

  1. first iteration. The plan for the team is then a list of prioritized features, and who is to perform the tasks of developing the features is decided on during the iteration. What is important in the kick-off meeting to enable feedback and learning?

  2. Is there an opportunity for technical staff to interact with QA and Development staff to get answers to questions, understand the product road map, and provide feedback to support the future product growth?

  3. What are the general guidelines you use for number of sessions for major diagnoses of migraine headaches, hypertension, tension headaches, Raynauds disease, anxiety, or irritable bowel syndrome?

  4. Does my existing broadband modem have the necessary capabilities or do I need to upgrade (either from the broadband service provider/voip service provider or purchase from a retail outlet)?

  5. Feedback and comments from the user are taken with open mind and is being reviewed to come to a common understanding about which idea works and which does not work for the user and why?

  6. Data migration - does our organization have a resource (dba, etc) who understands your current database structure and who can extract data into a pre-defined file and format?

  7. Share your favorite ideas with another team. Get feedback from them. Dont sell your ideas; explain them simply, and find out what they really think. What excites them about your ideas?

  8. How do you identify and anticipate how requirements and changing expectations will differ across CUSTOMERS, CUSTOMER groups, and market SEGMENTS and across the CUSTOMER life cycle?

  9. Please describe the steps you took to implement broadbanding as part of a human resource competency project. For example, do you have a competency-based evaluation system in place?

  10. How can the loop be closed between the customer and the supplier, to verify the reliability of the product, if all failures are not documented and reported back to the producer?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the DBA book in PDF containing 925 requirements, which criteria correspond to the criteria in...

Your DBA self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the DBA Self-Assessment and Scorecard you will develop a clear picture of which DBA areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough DBA Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage DBA projects with the 62 implementation resources:

  • 62 step-by-step DBA Project Management Form Templates covering over 6000 DBA project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Quality Management Plan: With the Five Whys method, the team considers why the issue being explored occurred. Do others then take that initial answer and ask Why?

  2. Team Operating Agreement: What administrative supports will be put in place to support the team and the teams supervisor?

  3. Team Operating Agreement: Do you determine the meeting length and time of day?

  4. Cost Baseline: Have all the product or service deliverables been accepted by the customer?

  5. Executing Process Group: Based on your DBA project communication management plan, what worked well?

  6. Source Selection Criteria: What is cost analysis and when should it be performed?

  7. Cost Management Plan: Are internal DBA project status meetings held at reasonable intervals?

  8. Process Improvement Plan: Purpose of Goal: The motive is determined by asking, Why do I want to achieve this goal?

  9. Risk Audit: Is the customer technically sophisticated in the product area?

  10. Activity Cost Estimates: What is the last item a DBA project manager must do to finalize DBA project close-out?

 
Step-by-step and complete DBA Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 DBA project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 DBA project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 DBA project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 DBA project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 DBA project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 DBA project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any DBA project with this in-depth DBA Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose DBA projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in DBA and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make DBA investments work better.

This DBA All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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