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Dealership Management System Implementation and Administration

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
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Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Dealership Management System Implementation and Administration Course



COURSE FORMAT & DELIVERY DETAILS

Course Overview

The Dealership Management System Implementation and Administration course is designed to equip participants with the knowledge and skills required to effectively implement and administer a dealership management system.

Course Format

  • Self-Paced: Yes, this course is self-paced, allowing you to learn at your own convenience.
  • Online: Yes, the course is online, providing you with the flexibility to access it from anywhere.
  • Live Virtual: No, this course is not live virtual; however, you will have access to instructor support.
  • On-Demand: Yes, the course is on-demand, allowing you to start and stop as you please.

Course Schedule

  • Fixed Dates or Times: No, there are no fixed dates or times for this course.
  • Typical Completion Time: The typical completion time for this course is 12 weeks.

Course Access

  • Lifetime Access: Yes, you will have lifetime access to the course materials.
  • Mobile-Friendly: Yes, the course is mobile-friendly, allowing you to access it on your mobile device.

Support and Resources

  • Instructor Support: You will have access to instructor support via email and discussion forums.
  • Downloadable Resources, Templates, and Toolkits: Yes, the course includes downloadable resources, templates, and toolkits to support your learning.
  • Certificate of Completion: Upon completion of the course, you will receive a Certificate of Completion issued by The Art of Service.


EXTENSIVE & DETAILED COURSE CURRICULUM

Module 1: Introduction to Dealership Management System

  • Overview of Dealership Management System
  • Benefits of Implementing a Dealership Management System
  • Key Features of a Dealership Management System
  • Understanding the Importance of Dealership Management System Implementation

Module 2: Planning and Preparation

  • Defining Project Scope and Objectives
  • Identifying Stakeholders and Their Roles
  • Creating a Project Plan and Timeline
  • Establishing a Budget and Resource Allocation Plan
  • Conducting a Needs Assessment and Gap Analysis

Module 3: System Selection and Procurement

  • Understanding the Procurement Process
  • Evaluating Dealership Management System Vendors
  • Assessing System Functionality and Features
  • Creating a Request for Proposal (RFP) and Evaluating Responses
  • Negotiating Contracts and Service Level Agreements (SLAs)

Module 4: System Implementation

  • Configuring the System to Meet Business Requirements
  • Data Migration and Integration
  • Conducting User Acceptance Testing (UAT)
  • Developing Training Plans and Materials
  • Providing End-User Training and Support

Module 5: Data Management and Integration

  • Understanding Data Management Best Practices
  • Data Migration Strategies and Techniques
  • Integrating with Other Systems and Applications
  • Data Quality and Validation
  • Data Security and Compliance

Module 6: System Administration

  • Understanding System Administration Tasks
  • Managing User Roles and Permissions
  • Configuring System Settings and Preferences
  • Monitoring System Performance and Troubleshooting Issues
  • Performing Routine Maintenance and Updates

Module 7: Reporting and Analytics

  • Understanding Reporting and Analytics Capabilities
  • Creating Custom Reports and Dashboards
  • Using Data to Inform Business Decisions
  • Identifying Key Performance Indicators (KPIs)
  • Using Analytics to Optimize Business Processes

Module 8: Security and Compliance

  • Understanding Security and Compliance Requirements
  • Implementing Security Measures and Controls
  • Ensuring Compliance with Regulatory Requirements
  • Conducting Regular Security Audits and Risk Assessments
  • Developing Incident Response Plans

Module 9: Change Management and Adoption

  • Understanding the Importance of Change Management
  • Developing a Change Management Plan
  • Communicating Change to Stakeholders
  • Providing Ongoing Support and Training
  • Monitoring and Measuring Adoption

Module 10: Continuous Improvement

  • Understanding the Importance of Continuous Improvement
  • Identifying Opportunities for Improvement
  • Developing a Continuous Improvement Plan
  • Implementing Changes and Measuring Impact
  • Reviewing and Refining Processes
Upon completion of this comprehensive course, you will receive a Certificate of Completion issued by The Art of Service, demonstrating your expertise in Dealership Management System Implementation and Administration.

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