Skip to main content
Digital Transformation in Retail; Leveraging Data Analytics and Customer Experience to Drive Business Growth

Digital Transformation in Retail; Leveraging Data Analytics and Customer Experience to Drive Business Growth

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

Digital Transformation in Retail: Leveraging Data Analytics and Customer Experience to Drive Business Growth



Course Overview

In this comprehensive course, participants will learn how to leverage data analytics and customer experience to drive business growth in the retail industry. Through interactive and engaging lessons, participants will gain a deep understanding of the digital transformation process and how to apply it in their organization.



Course Objectives

  • Understand the concept of digital transformation in retail
  • Learn how to leverage data analytics to drive business growth
  • Develop a customer-centric approach to drive business growth
  • Understand the role of technology in digital transformation
  • Develop a digital transformation strategy for their organization


Course Outline

Module 1: Introduction to Digital Transformation in Retail

  • Defining digital transformation in retail
  • The importance of digital transformation in retail
  • Key trends driving digital transformation in retail
  • Case studies of successful digital transformation in retail

Module 2: Leveraging Data Analytics in Retail

  • Introduction to data analytics in retail
  • Types of data analytics in retail
  • Tools and technologies for data analytics in retail
  • Case studies of data analytics in retail

Module 3: Customer Experience in Retail

  • Defining customer experience in retail
  • The importance of customer experience in retail
  • Key elements of customer experience in retail
  • Case studies of successful customer experience in retail

Module 4: Digital Transformation Strategy in Retail

  • Developing a digital transformation strategy in retail
  • Key components of a digital transformation strategy in retail
  • Implementing a digital transformation strategy in retail
  • Case studies of successful digital transformation strategies in retail

Module 5: Technology and Digital Transformation in Retail

  • The role of technology in digital transformation in retail
  • Key technologies driving digital transformation in retail
  • Implementing technology in digital transformation in retail
  • Case studies of technology in digital transformation in retail

Module 6: Data-Driven Decision Making in Retail

  • Introduction to data-driven decision making in retail
  • Tools and technologies for data-driven decision making in retail
  • Case studies of data-driven decision making in retail

Module 7: Change Management and Digital Transformation in Retail

  • The importance of change management in digital transformation in retail
  • Key elements of change management in digital transformation in retail
  • Implementing change management in digital transformation in retail
  • Case studies of change management in digital transformation in retail

Module 8: Measuring Success in Digital Transformation in Retail

  • Defining success in digital transformation in retail
  • Key metrics for measuring success in digital transformation in retail
  • Tools and technologies for measuring success in digital transformation in retail
  • Case studies of measuring success in digital transformation in retail


Course Features

  • Interactive and engaging lessons
  • Comprehensive and up-to-date content
  • Expert instructors with industry experience
  • Personalized learning experience
  • Hands-on projects and case studies
  • Lifetime access to course materials
  • Flexible learning schedule
  • Mobile-accessible course materials
  • Community-driven discussion forum
  • Progress tracking and gamification
  • Certificate of Completion issued by The Art of Service


Course Benefits

  • Gain a deep understanding of digital transformation in retail
  • Develop a customer-centric approach to drive business growth
  • Learn how to leverage data analytics to drive business growth
  • Develop a digital transformation strategy for their organization
  • Stay up-to-date with the latest trends and technologies in digital transformation in retail
  • Enhance their career prospects in the retail industry
!