Disaster Recovery and Business Continuity Planning Mastery
You’re not just protecting data-you’re safeguarding the future of entire organisations. One system failure, one natural disaster, one overlooked vulnerability, and your company’s reputation, revenue, and trust collapse. The pressure is real. And if your current plan lives in a dusty binder or a half-finished spreadsheet, you’re one incident away from being held accountable. But it doesn’t have to be this way. The difference between panic and control isn't luck. It’s preparation. It’s structure. It’s knowing exactly what to do, when to do it, and how to prove your resilience before disaster strikes. That’s where Disaster Recovery and Business Continuity Planning Mastery comes in. This isn’t theory. This is the step-by-step system used by top resilience officers in Fortune 500 companies to create audit-ready, board-approved continuity frameworks that actually work when tested. You’ll go from fragmented strategies to a comprehensive, fully documented, and executable plan in as little as 30 days. Take Sarah Chen, IT Operations Lead at a national logistics provider. After completing the course, she deployed a full continuity review across 12 regional sites, identified three critical single points of failure, and presented a board-ready recovery roadmap-earning her a promotion and a $45K budget increase for resilience upgrades. You don’t need more tools. You need clarity, confidence, and a proven methodology. A system that turns risk into resilience, and preparation into prestige. Here’s how this course is structured to help you get there.Course Format & Delivery Details Self-Paced, Immediate Access - Learn on Your Terms
This course is designed for professionals who need results, not rigid schedules. Upon enrollment, you gain self-paced, on-demand access with no fixed dates, time zones, or weekly commitments. Study during commutes, after hours, or between meetings-your progress is entirely under your control. Most learners complete the full program in 4–6 weeks with just 5–7 hours per week. More importantly, you can begin applying critical planning frameworks to your organisation within the first 72 hours of starting. Lifetime Access with Ongoing Updates
Your investment includes unlimited, 24/7 global access across all devices-fully mobile-compatible so you can review templates, checklists, and strategy guides from any location. This is not a time-limited program. You receive lifetime access to all course materials, including future updates at no additional cost. Every update reflects evolving standards, regulatory changes, and emerging threats-ensuring your knowledge stays current, credible, and applicable in a dynamic risk landscape. Expert Guidance and Direct Support
You’re not learning in isolation. This course includes ongoing instructor support through a dedicated response channel. Whether you’re drafting a business impact analysis, designing recovery time objectives, or aligning with ISO 22301, expert guidance is available to clarify, refine, and validate your work. Our instructors are certified continuity professionals with 15+ years of field experience across finance, healthcare, government, and critical infrastructure-real people who’ve stood in your shoes during live incidents. Certificate of Completion from The Art of Service
Upon finishing the course, you earn a globally recognised Certificate of Completion issued by The Art of Service, a leading authority in professional operational resilience training. This credential is trusted by enterprises in 90+ countries and demonstrates rigorous mastery of disaster recovery and continuity planning standards. Share it on LinkedIn, include it in your resume, or present it during performance reviews-it signals competence, diligence, and leadership in organisational resilience. Transparent Pricing, Zero Hidden Fees
The course fee is straightforward. There are no hidden charges, recurring billing traps, or upsells. What you see is exactly what you get-comprehensive training, world-class resources, and lasting accreditation. We accept all major payment methods, including Visa, Mastercard, and PayPal-securely processed with encrypted transactions to protect your information. Zero-Risk Enrollment: 100% Satisfied or Refunded
We stand behind this course with a complete peace-of-mind guarantee. If you’re not satisfied with the quality, depth, or practical value of the material, you can request a full refund within 30 days-no questions asked, no forms to fill, no friction. This is not just a promise. It’s risk reversal. You don’t lose anything by trying. But you stand to gain a career-defining capability. What Happens After You Enroll?
After completing registration, you’ll receive an automated confirmation email. Your access details and login instructions will be sent separately once your course materials are fully provisioned-ensuring a smooth, error-free onboarding experience. No guesswork. No confusion. Just a clear, structured path to mastery. This Works Even If…
- You’ve never led a continuity initiative - The step-by-step framework gives you the authority and confidence to drive change, even without prior leadership experience.
- Your organisation lacks formal policies - You’ll learn how to build from scratch, align stakeholders, and create policies that stick-starting with what you have.
- You’re not in IT or security - Business continuity spans operations, supply chain, HR, and legal. This course equips cross-functional leaders with the language, tools, and documentation to lead resilience efforts enterprise-wide.
- You’re already overwhelmed - The modular design lets you focus on one priority at a time, applying lessons immediately without burnout.
Real testimonials. Real roles. Real results. - “I went from drafting basic incident notes to leading a full continuity audit across three divisions. My CFO now calls me ‘the company’s insurance policy.’” - Marcus D., Operations Manager, Financial Services
- “The template library alone saved me 60 hours of work. Now I use them as standard across all departmental risk assessments.” - Priya R., Risk Analyst, Healthcare Network
- “After a regional outage, we activated the recovery plan I built in this course. We restored 98% of critical functions in under four hours-our fastest recovery ever.” - Jamal T., IT Resilience Officer, Utility Provider
There is no safer way to master this critical discipline. With lifetime access, proven methodology, expert support, and a full money-back guarantee, you have nothing to lose-and everything your organisation depends on to gain.
Module 1: Foundations of Business Continuity and Disaster Recovery - Understanding the difference between business continuity and disaster recovery
- Core principles of organisational resilience
- The evolution of global continuity standards (ISO 22301, NIST, BCMAP)
- Key drivers: regulatory compliance, cyber threats, physical disruptions
- Common misconceptions that undermine preparedness
- Identifying high-risk scenarios by industry sector
- The financial and reputational cost of poor continuity planning
- Establishing the business case for continuity investment
- Defining stakeholders and their expectations (board, regulators, customers)
- Creating the initial project charter for continuity planning
Module 2: Building the Continuity Governance Framework - Establishing the Business Continuity Management (BCM) team
- Defining roles and responsibilities across departments
- Developing a continuity governance policy
- Integrating BCM into enterprise risk management (ERM)
- Securing executive sponsorship and funding
- Setting up a BCM steering committee
- Drafting accountability matrices using RACI models
- Aligning BCM with cybersecurity and IT governance
- Creating a continuity communication protocol
- Maintaining documentation control and version history
Module 3: Conducting a Business Impact Analysis (BIA) - Purpose and scope of the Business Impact Analysis
- Identifying mission-critical business functions
- Mapping dependencies across people, technology, and suppliers
- Measuring downtime tolerance: MTPD, RTO, RPO definitions
- Quantifying financial and operational impact of disruption
- Designing and distributing BIA questionnaires
- Analysing BIA results to prioritise recovery efforts
- Handling conflicts in departmental recovery priorities
- Validating findings with operational leaders
- Presenting BIA outcomes to senior management
Module 4: Risk Assessment and Threat Modelling - Performing a comprehensive risk assessment
- Using qualitative and quantitative risk analysis methods
- Identifying internal and external threats (natural, technical, human)
- Constructing threat matrices with likelihood and impact scores
- Evaluating supply chain vulnerabilities
- Assessing third-party risk and vendor continuity readiness
- Analysing cyber threats and ransomware exposure
- Mapping single points of failure in critical systems
- Developing a risk register with mitigation strategies
- Updating risk profiles with emerging threats
Module 5: Designing the Business Continuity Plan (BCP) - Structure of a comprehensive Business Continuity Plan
- Creating plan objectives and invocation criteria
- Writing clear, actionable procedures for each function
- Developing activation checklists and decision trees
- Defining escalation pathways and approval workflows
- Incorporating shadow staffing and succession planning
- Writing scenario-specific response procedures
- Integrating remote work and distributed operations
- Aligning with human resources and workforce continuity
- Creating appendices for contacts, resources, and maps
Module 6: Designing the Disaster Recovery Plan (DRP) - Differences between DRP and BCP in practice
- Recovery strategies for IT infrastructure
- Onsite versus offsite data backup architectures
- Cloud-based recovery models and replication options
- Selecting recovery sites: hot, warm, cold site trade-offs
- Network redundancy and failover configurations
- Data restoration procedures and integrity checks
- Hardware and software recovery requirements
- Documentation of system interdependencies
- SLAs and vendor recovery agreements
Module 7: Developing Incident Response and Crisis Management Protocols - Building an Incident Response Team (IRT)
- Defining incident classification and severity levels
- Creating an incident command structure (ICS)
- Developing crisis communication templates
- Internal alert systems and escalation workflows
- External communication with regulators, media, and customers
- Setting up a virtual crisis room
- Managing stakeholder expectations during disruption
- Legal and reporting obligations during crises
- Post-incident debriefing and emotional support protocols
Module 8: Supply Chain and Vendor Continuity Planning - Assessing supply chain single points of failure
- Mapping critical vendor dependencies
- Conducting vendor business continuity due diligence
- Creating vendor contingency plans
- Evaluating logistics and transportation risks
- Developing alternate sourcing strategies
- Monitoring global and geopolitical supply risks
- Creating supplier communication protocols
- Incorporating ESG and sustainability into continuity strategy
- Tracking vendor recovery commitments in contracts
Module 9: Data Protection, Backup, and Recovery Strategies - Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Understanding the difference between business continuity and disaster recovery
- Core principles of organisational resilience
- The evolution of global continuity standards (ISO 22301, NIST, BCMAP)
- Key drivers: regulatory compliance, cyber threats, physical disruptions
- Common misconceptions that undermine preparedness
- Identifying high-risk scenarios by industry sector
- The financial and reputational cost of poor continuity planning
- Establishing the business case for continuity investment
- Defining stakeholders and their expectations (board, regulators, customers)
- Creating the initial project charter for continuity planning
Module 2: Building the Continuity Governance Framework - Establishing the Business Continuity Management (BCM) team
- Defining roles and responsibilities across departments
- Developing a continuity governance policy
- Integrating BCM into enterprise risk management (ERM)
- Securing executive sponsorship and funding
- Setting up a BCM steering committee
- Drafting accountability matrices using RACI models
- Aligning BCM with cybersecurity and IT governance
- Creating a continuity communication protocol
- Maintaining documentation control and version history
Module 3: Conducting a Business Impact Analysis (BIA) - Purpose and scope of the Business Impact Analysis
- Identifying mission-critical business functions
- Mapping dependencies across people, technology, and suppliers
- Measuring downtime tolerance: MTPD, RTO, RPO definitions
- Quantifying financial and operational impact of disruption
- Designing and distributing BIA questionnaires
- Analysing BIA results to prioritise recovery efforts
- Handling conflicts in departmental recovery priorities
- Validating findings with operational leaders
- Presenting BIA outcomes to senior management
Module 4: Risk Assessment and Threat Modelling - Performing a comprehensive risk assessment
- Using qualitative and quantitative risk analysis methods
- Identifying internal and external threats (natural, technical, human)
- Constructing threat matrices with likelihood and impact scores
- Evaluating supply chain vulnerabilities
- Assessing third-party risk and vendor continuity readiness
- Analysing cyber threats and ransomware exposure
- Mapping single points of failure in critical systems
- Developing a risk register with mitigation strategies
- Updating risk profiles with emerging threats
Module 5: Designing the Business Continuity Plan (BCP) - Structure of a comprehensive Business Continuity Plan
- Creating plan objectives and invocation criteria
- Writing clear, actionable procedures for each function
- Developing activation checklists and decision trees
- Defining escalation pathways and approval workflows
- Incorporating shadow staffing and succession planning
- Writing scenario-specific response procedures
- Integrating remote work and distributed operations
- Aligning with human resources and workforce continuity
- Creating appendices for contacts, resources, and maps
Module 6: Designing the Disaster Recovery Plan (DRP) - Differences between DRP and BCP in practice
- Recovery strategies for IT infrastructure
- Onsite versus offsite data backup architectures
- Cloud-based recovery models and replication options
- Selecting recovery sites: hot, warm, cold site trade-offs
- Network redundancy and failover configurations
- Data restoration procedures and integrity checks
- Hardware and software recovery requirements
- Documentation of system interdependencies
- SLAs and vendor recovery agreements
Module 7: Developing Incident Response and Crisis Management Protocols - Building an Incident Response Team (IRT)
- Defining incident classification and severity levels
- Creating an incident command structure (ICS)
- Developing crisis communication templates
- Internal alert systems and escalation workflows
- External communication with regulators, media, and customers
- Setting up a virtual crisis room
- Managing stakeholder expectations during disruption
- Legal and reporting obligations during crises
- Post-incident debriefing and emotional support protocols
Module 8: Supply Chain and Vendor Continuity Planning - Assessing supply chain single points of failure
- Mapping critical vendor dependencies
- Conducting vendor business continuity due diligence
- Creating vendor contingency plans
- Evaluating logistics and transportation risks
- Developing alternate sourcing strategies
- Monitoring global and geopolitical supply risks
- Creating supplier communication protocols
- Incorporating ESG and sustainability into continuity strategy
- Tracking vendor recovery commitments in contracts
Module 9: Data Protection, Backup, and Recovery Strategies - Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Purpose and scope of the Business Impact Analysis
- Identifying mission-critical business functions
- Mapping dependencies across people, technology, and suppliers
- Measuring downtime tolerance: MTPD, RTO, RPO definitions
- Quantifying financial and operational impact of disruption
- Designing and distributing BIA questionnaires
- Analysing BIA results to prioritise recovery efforts
- Handling conflicts in departmental recovery priorities
- Validating findings with operational leaders
- Presenting BIA outcomes to senior management
Module 4: Risk Assessment and Threat Modelling - Performing a comprehensive risk assessment
- Using qualitative and quantitative risk analysis methods
- Identifying internal and external threats (natural, technical, human)
- Constructing threat matrices with likelihood and impact scores
- Evaluating supply chain vulnerabilities
- Assessing third-party risk and vendor continuity readiness
- Analysing cyber threats and ransomware exposure
- Mapping single points of failure in critical systems
- Developing a risk register with mitigation strategies
- Updating risk profiles with emerging threats
Module 5: Designing the Business Continuity Plan (BCP) - Structure of a comprehensive Business Continuity Plan
- Creating plan objectives and invocation criteria
- Writing clear, actionable procedures for each function
- Developing activation checklists and decision trees
- Defining escalation pathways and approval workflows
- Incorporating shadow staffing and succession planning
- Writing scenario-specific response procedures
- Integrating remote work and distributed operations
- Aligning with human resources and workforce continuity
- Creating appendices for contacts, resources, and maps
Module 6: Designing the Disaster Recovery Plan (DRP) - Differences between DRP and BCP in practice
- Recovery strategies for IT infrastructure
- Onsite versus offsite data backup architectures
- Cloud-based recovery models and replication options
- Selecting recovery sites: hot, warm, cold site trade-offs
- Network redundancy and failover configurations
- Data restoration procedures and integrity checks
- Hardware and software recovery requirements
- Documentation of system interdependencies
- SLAs and vendor recovery agreements
Module 7: Developing Incident Response and Crisis Management Protocols - Building an Incident Response Team (IRT)
- Defining incident classification and severity levels
- Creating an incident command structure (ICS)
- Developing crisis communication templates
- Internal alert systems and escalation workflows
- External communication with regulators, media, and customers
- Setting up a virtual crisis room
- Managing stakeholder expectations during disruption
- Legal and reporting obligations during crises
- Post-incident debriefing and emotional support protocols
Module 8: Supply Chain and Vendor Continuity Planning - Assessing supply chain single points of failure
- Mapping critical vendor dependencies
- Conducting vendor business continuity due diligence
- Creating vendor contingency plans
- Evaluating logistics and transportation risks
- Developing alternate sourcing strategies
- Monitoring global and geopolitical supply risks
- Creating supplier communication protocols
- Incorporating ESG and sustainability into continuity strategy
- Tracking vendor recovery commitments in contracts
Module 9: Data Protection, Backup, and Recovery Strategies - Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Structure of a comprehensive Business Continuity Plan
- Creating plan objectives and invocation criteria
- Writing clear, actionable procedures for each function
- Developing activation checklists and decision trees
- Defining escalation pathways and approval workflows
- Incorporating shadow staffing and succession planning
- Writing scenario-specific response procedures
- Integrating remote work and distributed operations
- Aligning with human resources and workforce continuity
- Creating appendices for contacts, resources, and maps
Module 6: Designing the Disaster Recovery Plan (DRP) - Differences between DRP and BCP in practice
- Recovery strategies for IT infrastructure
- Onsite versus offsite data backup architectures
- Cloud-based recovery models and replication options
- Selecting recovery sites: hot, warm, cold site trade-offs
- Network redundancy and failover configurations
- Data restoration procedures and integrity checks
- Hardware and software recovery requirements
- Documentation of system interdependencies
- SLAs and vendor recovery agreements
Module 7: Developing Incident Response and Crisis Management Protocols - Building an Incident Response Team (IRT)
- Defining incident classification and severity levels
- Creating an incident command structure (ICS)
- Developing crisis communication templates
- Internal alert systems and escalation workflows
- External communication with regulators, media, and customers
- Setting up a virtual crisis room
- Managing stakeholder expectations during disruption
- Legal and reporting obligations during crises
- Post-incident debriefing and emotional support protocols
Module 8: Supply Chain and Vendor Continuity Planning - Assessing supply chain single points of failure
- Mapping critical vendor dependencies
- Conducting vendor business continuity due diligence
- Creating vendor contingency plans
- Evaluating logistics and transportation risks
- Developing alternate sourcing strategies
- Monitoring global and geopolitical supply risks
- Creating supplier communication protocols
- Incorporating ESG and sustainability into continuity strategy
- Tracking vendor recovery commitments in contracts
Module 9: Data Protection, Backup, and Recovery Strategies - Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Building an Incident Response Team (IRT)
- Defining incident classification and severity levels
- Creating an incident command structure (ICS)
- Developing crisis communication templates
- Internal alert systems and escalation workflows
- External communication with regulators, media, and customers
- Setting up a virtual crisis room
- Managing stakeholder expectations during disruption
- Legal and reporting obligations during crises
- Post-incident debriefing and emotional support protocols
Module 8: Supply Chain and Vendor Continuity Planning - Assessing supply chain single points of failure
- Mapping critical vendor dependencies
- Conducting vendor business continuity due diligence
- Creating vendor contingency plans
- Evaluating logistics and transportation risks
- Developing alternate sourcing strategies
- Monitoring global and geopolitical supply risks
- Creating supplier communication protocols
- Incorporating ESG and sustainability into continuity strategy
- Tracking vendor recovery commitments in contracts
Module 9: Data Protection, Backup, and Recovery Strategies - Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Data classification levels and handling procedures
- Implementing 3-2-1 backup rule in practice
- Encryption standards during backup and transit
- Backup verification and restore testing methods
- Differentiating full, incremental, and differential backups
- Automation of backup processes
- Secure storage of offline and air-gapped backups
- Legal and compliance requirements for data retention
- Cloud storage provider evaluation criteria
- Recovery validation metrics and success criteria
Module 10: Workforce and Personnel Continuity - Ensuring staff availability during crises
- Developing employee emergency communication plans
- Remote access policies and secure connectivity
- Essential personnel identification and support
- Family preparedness resources for critical staff
- Succession planning for key leadership roles
- Workforce cross-training and role redundancy
- HR policies during extended disruptions
- Mental health and well-being support protocols
- Tracking employee status during recovery
Module 11: Facilities, Infrastructure, and Alternate Site Planning - Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Assessing facility vulnerabilities to disruptions
- Selecting and securing alternate work locations
- Preparing emergency kits and supplies
- Co-location agreements with partner organisations
- Mobile office deployment strategies
- IT infrastructure at alternate sites
- Utilities and telecom redundancy planning
- Site security and access control during crises
- Facility evacuation and re-entry protocols
- Maintaining site readiness with scheduled checks
Module 12: Training, Awareness, and Cultural Integration - Designing a BCM awareness program for all employees
- Creating department-specific continuity training
- Using e-learning and interactive modules for engagement
- Developing continuity onboarding for new hires
- Measuring training effectiveness with assessments
- Overcoming resistance to continuity initiatives
- Building a culture of shared responsibility
- Integrating BCM into performance reviews
- Using gamification to boost participation
- Monthly continuity tips and bulletin distribution
Module 13: Testing, Exercising, and Validation - Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Types of BC/DR tests: tabletop, walkthrough, simulation
- Scheduling annual and ad hoc testing cycles
- Designing realistic test scenarios
- Creating test objectives and success criteria
- Documenting test results and follow-up actions
- Conducting partial and full-scale recovery drills
- Tracking and triaging identified gaps
- Regulatory requirement for testing frequency
- Demonstrating test outcomes to auditors
- Using test data to improve plan accuracy
Module 14: Maintenance, Review, and Continuous Improvement - Scheduled plan review cycles and update triggers
- Change management integration with BCM
- Tracking organisational changes affecting continuity
- Updating contact lists and vendor information
- Integrating lessons from incidents and tests
- Using feedback loops for plan refinement
- Documenting improvements in version control
- Automating review reminders and audit trails
- Aligning BCM with business transformation initiatives
- Establishing KPIs for continuity maturity
Module 15: Regulatory Compliance and Audit Readiness - Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Overview of global BCM standards and frameworks
- ISO 22301:2019 requirements and certification path
- NIST SP 800-34 guidelines for federal agencies
- GDPR, HIPAA, and SOX implications for continuity
- Industry-specific mandates (finance, healthcare, energy)
- Preparing for internal and external BCM audits
- Creating an audit evidence package
- Responding to auditor findings
- Using compliance to drive improvement, not just check boxes
- Mapping controls to regulatory requirements
Module 16: Crisis Communication and Stakeholder Management - Developing a multi-channel crisis communication strategy
- Crafting messages for employees, customers, regulators
- Setting up SMS, email, and voice alert systems
- Managing social media during a crisis
- Media liaison and press release protocols
- Customer notification procedures
- Board reporting during active incidents
- Managing investor relations during outages
- Creating a communication decision flowchart
- Post-crisis reputation recovery messaging
Module 17: Technology and Automation Tools for BCM - Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Overview of BCM software platforms and their capabilities
- Selecting the right tool for organisational size and needs
- Using digital dashboards for continuity status tracking
- Automating BIA data collection and risk assessments
- Integrating BCM tools with IT service management (ITSM)
- Leveraging API connections for real-time monitoring
- Using cloud-based collaboration for plan access
- Mobile access to plans and checklists
- Version control and audit readiness in digital systems
- Ensuring data security and access permissions
Module 18: Advanced Topics in Organisational Resilience - Enterprise Risk Management (ERM) integration
- Building a resilience maturity model
- Implementing business continuity for mergers and acquisitions
- Preparing for pandemics and widespread health crises
- Climate risk and extreme weather preparedness
- Geopolitical conflict and supply disruption forecasting
- Integrating physical and cyber resilience
- Using AI and predictive analytics in risk modelling
- Scenario planning for black swan events
- Developing a long-term resilience roadmap
Module 19: Implementation Projects and Real-World Application - Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation
Module 20: Certification, Next Steps, and Career Advancement - Overview of certification pathways beyond this course
- How to list your Certificate of Completion on LinkedIn
- Using your BCM project portfolio in job interviews
- Pursuing advanced certifications (CBCI, MBCI, CISSP)
- Joining professional BCM associations (DRI, BCI)
- Presenting your work to gain internal recognition
- Building a personal brand as a resilience leader
- Negotiating raises or promotions using BCM impact
- Contributing to industry standards and best practices
- Creating a five-year career roadmap in resilience
- Project 1: Conduct a full BIA for your department
- Project 2: Draft a risk assessment for a critical system
- Project 3: Design a communication protocol for a mock incident
- Project 4: Develop a recovery procedure for a core application
- Project 5: Create an incident response playbook
- Project 6: Design an alternate site activation checklist
- Project 7: Build a vendor continuity questionnaire
- Project 8: Lead a tabletop exercise with your team
- Project 9: Prepare an audit readiness checklist
- Project 10: Deliver a board-ready continuity presentation