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Diversity and Inclusion; A Step-by-Step Self-Assessment Guide for Creating a More Equitable Workplace

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Diversity and Inclusion: A Step-by-Step Self-Assessment Guide for Creating a More Equitable Workplace



Course Overview

This comprehensive course is designed to help organizations and individuals create a more equitable workplace by providing a step-by-step self-assessment guide for diversity and inclusion. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical information
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate of Completion issued by The Art of Service
  • Flexible learning schedule and user-friendly interface
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Diversity and Inclusion

  • Defining diversity and inclusion
  • The importance of diversity and inclusion in the workplace
  • Understanding implicit bias and microaggressions
  • Creating a safe and inclusive work environment

Module 2: Self-Assessment and Personal Development

  • Understanding your own biases and assumptions
  • Developing self-awareness and emotional intelligence
  • Creating a personal development plan for diversity and inclusion
  • Practicing active listening and empathy

Module 3: Understanding and Addressing Systemic Inequality

  • Understanding systemic inequality and privilege
  • Addressing and dismantling systemic inequality
  • Creating a culture of inclusion and equity
  • Developing policies and procedures for diversity and inclusion

Module 4: Building a Diverse and Inclusive Team

  • Recruiting and hiring a diverse team
  • Creating an inclusive and welcoming work environment
  • Developing and implementing diversity and inclusion training
  • Managing and leading a diverse team

Module 5: Communication and Conflict Resolution

  • Effective communication for diversity and inclusion
  • Conflict resolution and mediation techniques
  • Addressing and resolving microaggressions and bias incidents
  • Creating a culture of open communication and feedback

Module 6: Creating a Culture of Inclusion and Equity

  • Developing and implementing diversity and inclusion initiatives
  • Creating a culture of inclusion and equity
  • Addressing and dismantling systemic inequality
  • Developing policies and procedures for diversity and inclusion

Module 7: Leadership and Accountability

  • Leadership and accountability for diversity and inclusion
  • Creating a diversity and inclusion strategy
  • Developing and implementing diversity and inclusion metrics
  • Holding yourself and others accountable for diversity and inclusion

Module 8: Sustaining and Growing a Culture of Inclusion and Equity

  • Sustaining and growing a culture of inclusion and equity
  • Continuously assessing and improving diversity and inclusion efforts
  • Addressing and resolving resistance to diversity and inclusion efforts
  • Celebrating and recognizing diversity and inclusion successes


Certificate of Completion

Upon completion of this course, participants will receive a certificate issued by The Art of Service, demonstrating their commitment to creating a more equitable workplace through diversity and inclusion.



Course Format

This course is delivered online, with interactive and engaging content, including video lessons, quizzes, and hands-on projects. Participants can access the course at any time, from any device, and can complete the course at their own pace.



Course Duration

This course is designed to be completed in 8 weeks, with 1-2 hours of coursework per week. However, participants can complete the course at their own pace, and can access the course materials for a lifetime.

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