A tailored course, built for your situation
Mastering DORA; A Step-by-Step Guide to Operational Resilience Implementation
A complete system to turn DORA requirements into automated, auditable workflows in under 30 days
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Spending weeks compiling DORA evidence across silos
The situation this course is for
Every cycle, practitioners rebuild evidence trails from scratch, chasing attestations, mapping controls, reconciling logs, and stitching narratives. This rework compounds during regulator scrutiny, creating bandwidth traps just when strategic work stalls.
Who this is for
Continuous Improvement Officers in EU financial institutions driving compliance automation
Who this is not for
Entry-level analysts, external auditors, or vendor consultants without internal control mapping authority
What you walk away with
- Produce DORA evidence packages in under 10 hours per cycle
- Automate control mapping to reduce rework across internal audits
- Structure reusable templates that survive team turnover
- Lock down version-controlled workflows for regulator-facing submissions
- Shift from reactive fixes to proactive control design
The 12 modules (with all 144 chapters)
Module 1. DORA Fundamentals and Scope Definition
Establish a working understanding of DORA's 11 requirements and define boundaries for internal implementation across people, process, and technology.
12 chapters in this module
- Understanding DORA’s role in EU financial stability
- Mapping the EBA’s RTS the current cycle expectations
- Identifying critical ICT third-party dependencies
- Defining scope boundaries for internal audits
- Allocating roles in the operational resilience team
- Differentiating DORA from NIS2 and GDPR
- Establishing risk tolerance thresholds
- Documenting baseline service dependencies
- Creating a cross-functional stakeholder map
- Aligning with BCBS 238 and EBA guidelines
- Prioritizing systems under DORA scrutiny
- Setting cycle timelines for evidence collection
Module 2. Operational Resilience Framework Integration
Embed DORA controls into existing continuous improvement frameworks without disrupting ongoing initiatives.
12 chapters in this module
- Assessing maturity of current resilience practices
- Integrating DORA into ISO 22301 workflows
- Aligning with internal audit timelines
- Leveraging existing BCM documentation
- Updating business impact analyses
- Incorporating DORA into risk registers
- Synchronizing with change management cycles
- Linking to incident response playbooks
- Updating disaster recovery testing scope
- Mapping control owners across functions
- Calibrating KPIs for resilience maturity
- Establishing control effectiveness metrics
Module 3. Evidence Automation Strategy
Design a repeatable system to generate audit-ready outputs without manual collation.
12 chapters in this module
- Identifying recurring evidence types
- Classifying data sources for automation
- Building template libraries for attestations
- Establishing version control for evidence
- Designing auto-populated narrative blocks
- Integrating timestamped control logs
- Configuring alerts for evidence deadlines
- Linking to document management systems
- Validating evidence completeness
- Reducing manual sign-off dependencies
- Documenting evidence lifecycle stages
- Creating audit trail metadata standards
Module 4. Control Mapping and Attestation Workflows
Systematize how controls are documented, assigned, and verified across teams and systems.
12 chapters in this module
- Parsing DORA control requirements
- Mapping controls to internal policies
- Assigning control ownership tiers
- Designing attestation templates
- Streamlining review and approval paths
- Integrating with identity management
- Validating control implementation
- Tracking control exceptions
- Linking controls to risk scenarios
- Automating control status updates
- Reporting control coverage metrics
- Updating mappings after system changes
Module 5. Internal Audit Coordination
Structure handoffs between compliance, risk, and internal audit to eliminate last-minute fixes.
12 chapters in this module
- Aligning DORA workflows with audit cycles
- Defining evidence delivery formats
- Establishing audit access protocols
- Scheduling pre-audit walkthroughs
- Documenting control testing scope
- Preparing for sample-based verification
- Responding to auditor inquiries
- Tracking audit findings in systems
- Escalating unresolved control gaps
- Closing findings within SLAs
- Updating procedures post-audit
- Benchmarking against peer findings
Module 6. Regulator-Ready Submission Packaging
Build standardized, versioned evidence packages that meet EBA expectations on first submission.
12 chapters in this module
- Assembling narrative and evidence bundles
- Formatting regulator-facing documentation
- Validating file naming conventions
- Embedding metadata for traceability
- Securing transmission paths
- Confirming completeness checks
- Creating submission logs
- Archiving post-submission
- Preparing for follow-up requests
- Tracking regulator feedback timelines
- Updating playbook from responses
- Establishing post-submission reviews
Module 7. Third-Party Risk Integration
Extend control frameworks to monitor and validate third-party ICT providers under DORA scope.
12 chapters in this module
- Identifying in-scope third parties
- Assessing third-party resilience posture
- Mapping contractual DORA obligations
- Integrating vendor attestations
- Monitoring third-party testing results
- Validating incident reporting timelines
- Tracking SLA compliance
- Enforcing audit rights clauses
- Managing onboarding for new vendors
- Updating mappings after M&A
- Escalating non-compliance issues
- Reporting third-party risk to leadership
Module 8. Incident Reporting and Escalation
Standardize detection, classification, and reporting of major ICT disruptions.
12 chapters in this module
- Defining incident severity thresholds
- Logging incident timelines
- Classifying impact levels
- Detecting reportable events
- Validating incident details
- Initiating internal escalation paths
- Notifying external authorities
- Documenting root cause analyses
- Reporting to EBA within 24 hours
- Updating incident response plans
- Testing reporting workflows
- Reviewing post-incident reviews
Module 9. Resilience Testing and Exercise Design
Plan and execute DORA-mandated tests that generate auditable outcomes.
12 chapters in this module
- Scheduling annual resilience tests
- Defining test scenarios
- Assigning roles in test execution
- Documenting test observations
- Validating recovery procedures
- Measuring system recovery times
- Testing communication channels
- Capturing lessons learned
- Updating test plans post-exercise
- Reporting results to senior management
- Aligning tests with business cycles
- Archiving test evidence
Module 10. Cross-Functional Alignment and Communication
Secure buy-in and coordination across legal, risk, IT, and business units.
12 chapters in this module
- Creating executive summaries
- Translating DORA for non-experts
- Holding alignment workshops
- Updating leadership dashboards
- Managing inter-team dependencies
- Resolving ownership disputes
- Communicating deadlines
- Sharing control status updates
- Reporting progress to steering committees
- Integrating with org-wide risk comms
- Documenting decision rationales
- Archiving alignment records
Module 11. Technology Enablement and Tooling
Select and configure systems to automate DORA compliance workflows.
12 chapters in this module
- Assessing tooling requirements
- Integrating with GRC platforms
- Configuring workflow automation
- Connecting to identity systems
- Managing access controls
- Ensuring data retention policies
- Validating system uptime
- Auditing tool usage logs
- Integrating with SIEM systems
- Supporting mobile access
- Managing license tiers
- Planning for tool upgrades
Module 12. Sustaining and Scaling the Program
Institutionalize DORA workflows to operate with minimal manual oversight.
12 chapters in this module
- Establishing control refresh cycles
- Training new team members
- Updating documentation post-changes
- Conducting internal quality checks
- Benchmarking against peers
- Reporting on program maturity
- Optimizing resource allocation
- Scaling to new business lines
- Integrating with future regulations
- Reducing manual effort over time
- Maintaining leadership support
- Celebrating program milestones
How this maps to your situation
- New DORA compliance cycle launch
- Preparation for regulator submission
- Post-audit control refinement
- Third-party onboarding under new rules
Before vs. after
Before
Manual, last-minute evidence compilation across silos with inconsistent formatting and frequent rework during reviews.
After
Automated, version-controlled evidence packages produced in under 10 hours with full auditability and stakeholder alignment.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes per week for 12 weeks, or accelerate through self-paced access.
If nothing changes
Continued rework cycles will drain bandwidth from strategic improvement initiatives and increase exposure to regulator findings during examinations.
How this compares to the alternatives
Unlike generic compliance courses, this program delivers a working implementation system tailored to DORA and EU financial operations , not just theory or checklists.
Frequently asked
Is this course specific to EU financial institutions?
Yes, it’s designed for compliance teams in EU-regulated banks and financial entities implementing DORA.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this work if my team uses ServiceNow for GRC?
Yes, the templates and workflows are platform-agnostic and include integration patterns for ServiceNow, RSA Archer, and custom builds.
$199 one-time. 90 minutes per week for 12 weeks, or accelerate through self-paced access..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours