A tailored course, built for your situation
Direct Oversight on DORA Implementation Decisions
Own the full scope of DORA operational resilience planning without escalation
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Regulatory-facing financial services practitioner leading compliance execution in a global institution
Who this is not for
Entry-level compliance staff, external auditors, or consultants without direct accountability for internal control decisions
What you walk away with
- Authority to set incident escalation thresholds under DORA Article 19 without review
- Ownership of third-party risk classifications tied to ICT provider contracts
- Final say on internal audit trigger conditions for reporting under DORA Article 16
- Approved exemption rationales for control gaps, documented per EBA standards
- Precedent-setting remediation timelines across cross-functional teams
The 12 modules (with all 144 chapters)
Module 1. Mapping DORA Article 4 Requirements to Front Office Workflows
Align trading desk operations with digital operational resilience obligations, focusing on real-time incident detection and internal communication protocols.
12 chapters in this module
- Trading system uptime thresholds under DORA
- Event classification for major ICT disruptions
- Linking trade execution logs to incident reporting
- Role-based alerting for operational incidents
- Integrating DORA reporting into shift handovers
- Mapping incident severity to response timelines
- Documenting automated recovery procedures
- Defining 'resilience test' scope for FX platforms
- Aligning test frequency with EBA expectations
- Integrating internal audit checkpoints
- Tracking remediation against regulatory timelines
- Linking incident data to board-level summaries
Module 2. Control Ownership in Multi-Vendor Environments
Assign clear accountability for DORA compliance across third-party providers, internal teams, and shared service layers.
12 chapters in this module
- Defining vendor responsibility boundaries
- Classifying cloud-hosted FX analytics tools
- Setting risk tolerance for API dependencies
- Documenting shared control ownership
- Negotiating SLAs with DORA alignment
- Tracking compliance across vendor tiers
- Incident reporting roles for outsourced systems
- Validating vendor self-assessments
- Escalation paths for vendor non-compliance
- Maintaining oversight without direct control
- Standardizing vendor incident logging
- Reporting third-party risks to internal audit
Module 3. Incident Classification and Internal Reporting
Establish clear thresholds for identifying and escalating ICT-related disruptions under DORA requirements.
12 chapters in this module
- Defining 'major incident' for trading systems
- Setting latency thresholds as trigger events
- Classifying data integrity failures
- Documenting false positive reviews
- Integrating detection with NOC teams
- Setting internal notification timelines
- Generating initial impact assessments
- Recording decision rationale for delays
- Linking incidents to financial exposure
- Reporting to central compliance teams
- Archiving incident data per EBA rules
- Auditing classification consistency
Module 4. Resilience Testing Design and Execution
Plan and deliver required resilience tests that meet DORA's scope and frequency expectations.
12 chapters in this module
- Defining test objectives for FX platforms
- Selecting test types: tabletop or live
- Setting scenarios for market volatility
- Involving front office in test planning
- Timing tests around trading cycles
- Documenting test execution steps
- Measuring system recovery time
- Evaluating human response effectiveness
- Reporting test outcomes to compliance
- Tracking unresolved findings
- Scheduling re-tests per policy
- Updating response plans post-test
Module 5. Third-Party Risk Management Under DORA
Strengthen oversight of external providers impacting operational resilience.
12 chapters in this module
- Identifying critical third parties
- Assessing reliance on cloud analytics
- Reviewing vendor audit certifications
- Evaluating contract exit clauses
- Monitoring subcontractor compliance
- Tracking vendor risk ratings
- Conducting due diligence reviews
- Requesting vendor resilience evidence
- Managing concentration risk
- Updating risk registers quarterly
- Reporting issues to procurement
- Enforcing compliance timelines
Module 6. Internal Audit Coordination and Evidence Generation
Produce auditable records that demonstrate compliance with DORA requirements.
12 chapters in this module
- Defining evidence retention periods
- Standardizing incident documentation
- Generating resilience test reports
- Compiling third-party assessments
- Maintaining control logs
- Linking policies to audit findings
- Tracking action items to closure
- Creating audit-ready workpapers
- Using templates for consistency
- Training staff on evidence standards
- Responding to auditor inquiries
- Improving processes based on feedback
Module 7. Change Management for DORA Compliance
Integrate DORA requirements into ongoing operational changes.
12 chapters in this module
- Assessing DORA impact of system upgrades
- Reviewing new vendor integrations
- Updating incident response playbooks
- Communicating changes to traders
- Validating documentation updates
- Testing changes in staging
- Obtaining stakeholder sign-off
- Updating training materials
- Tracking implementation progress
- Auditing change completion
- Reporting deviations to compliance
- Maintaining change logs
Module 8. Policy Development and Documentation Standards
Create clear, enforceable policies that align with DORA expectations.
12 chapters in this module
- Writing incident response policies
- Defining roles and responsibilities
- Setting escalation procedures
- Documenting decision authorities
- Establishing review cycles
- Aligning with group standards
- Translating regulations into action
- Including policy exceptions
- Gaining legal input
- Publishing to stakeholders
- Tracking policy awareness
- Updating based on audits
Module 9. Regulatory Engagement and Reporting
Prepare accurate, timely reports for supervisors under DORA mandates.
12 chapters in this module
- Identifying reportable incidents
- Setting internal deadlines
- Compiling technical evidence
- Drafting incident summaries
- Obtaining approvals
- Submitting via official channels
- Tracking submission status
- Responding to follow-ups
- Maintaining regulator correspondence
- Updating internal records
- Learning from feedback
- Improving future submissions
Module 10. Cross-Functional Collaboration Models
Engage effectively with compliance, IT, legal, and business units on DORA matters.
12 chapters in this module
- Building resilience working groups
- Scheduling cross-team meetings
- Defining shared objectives
- Assigning joint responsibilities
- Resolving ownership disputes
- Sharing incident data
- Aligning testing schedules
- Standardizing communication
- Tracking action items
- Measuring collaboration effectiveness
- Providing feedback
- Improving inter-team processes
Module 11. Continuous Improvement and Lessons Learned
Use past incidents and tests to strengthen future resilience.
12 chapters in this module
- Conducting post-incident reviews
- Identifying root causes
- Developing corrective actions
- Assigning action owners
- Tracking completion
- Updating policies and procedures
- Improving detection methods
- Enhancing response plans
- Sharing lessons across teams
- Measuring improvement over time
- Auditing implementation
- Reporting progress to leadership
Module 12. Sustaining DORA Compliance Over Time
Maintain ongoing compliance through structured oversight and governance.
12 chapters in this module
- Scheduling annual reviews
- Updating policies and procedures
- Reassessing third-party risks
- Refreshing staff training
- Auditing compliance activities
- Reporting to management
- Responding to regulatory changes
- Benchmarking against peers
- Improving internal processes
- Maintaining documentation
- Planning resource needs
- Ensuring continuity
How this maps to your situation
- During incident response planning
- When onboarding new third-party providers
- Ahead of regulatory audit cycles
- After major system changes
Before vs. after
Before
Waiting for approvals on control decisions, inconsistent incident classification, delayed resilience testing
After
Making binding decisions on DORA controls, standardized incident reporting, timely test execution
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per week over 4 weeks to complete all modules and apply templates.
How this compares to the alternatives
Unlike generic compliance trainings, this course delivers decision-specific authority on DORA implementation , not awareness, but ownership of binding choices in incident management, third-party risk, and internal audit triggers.
Frequently asked
Who is this course for?
Practitioners accountable for operational resilience decisions within EU financial institutions, particularly those implementing DORA requirements.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will I receive practical tools?
Yes , every module includes downloadable templates and worked examples applicable to real DORA implementation scenarios.
$199 one-time. Approximately 3 hours per week over 4 weeks to complete all modules and apply templates..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours