A tailored course, built for your situation
Mastering DORA; A Step-by-Step Guide to Operational Resilience in Financial Services
A structured path to owning resilience design and control mapping in regulated environments
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Resilience requirements are expanding, but most developers are handed checklists, not trusted to shape them
The situation this course is for
Even strong contributors find themselves executing resilience tasks without being consulted on design. That gap means missed opportunities to align technical work with strategic continuity goals.
Who this is for
Software developer or engineer in a regulated financial institution, actively involved in compliance-adjacent development and looking to expand their impact within current role boundaries
Who this is not for
This course is not for executives seeking board-level summaries, auditors running checklists, or consultants selling frameworks. It's for practitioners ready to own the design layer of resilience.
What you walk away with
- Ability to map technical systems to DORA resilience requirements independently
- Structured approach to drafting and validating evidence packages
- Clearer authority over control design decisions within existing team structure
- Increased visibility from risk and operations teams on technical resilience choices
- Documented methodology that survives leadership changes or audit cycles
The 12 modules (with all 144 chapters)
Module 1. Understanding DORA's Scope and Financial Sector Implications
Establish a foundational understanding of DORA’s objectives, who it affects, and how it intersects with existing regulations like MiFID II and PSD2 in the financial services landscape.
12 chapters in this module
- Overview of DORA and its role in EU financial stability
- Key differences between DORA and previous resilience guidance
- Mapping DORA to existing IT and security frameworks
- Identifying critical third-party dependencies under Article 5
- How DORA interacts with national supervisory authorities
- Timeline for compliance and phased implementation expectations
- Defining digital operational resilience in practice
- The role of ICT risk management in DORA compliance
- Understanding significant dependencies in service design
- Obligations for financial entities under DORA Article 8
- What constitutes a major operational disruption under DORA
- How DORA defines incident reporting thresholds
Module 2. Resilience Testing Frameworks and Simulation Design
Learn how to design and conduct advanced ICT risk assessments and resilience testing aligned with EBA guidelines.
12 chapters in this module
- Designing scenario-based resilience testing programs
- Setting realistic disruption scenarios for internal systems
- Developing test criteria that satisfy supervisory expectations
- Integrating resilience testing into CI/CD pipelines
- Running tabletop exercises with cross-functional teams
- Simulating third-party service failures in staging environments
- Documenting test results for audit readiness
- Frequency requirements for different system tiers
- Using test outcomes to inform architecture decisions
- Automating test validation for recurring cycles
- Linking resilience tests to business continuity planning
- Avoiding common pitfalls in simulation design
Module 3. ICT Third-Party Risk Assessment Methodology
Build a repeatable process for evaluating and monitoring third-party providers subject to DORA’s oversight.
12 chapters in this module
- Identifying which vendors fall under DORA scrutiny
- Classifying third parties by criticality and risk tier
- Developing standardized assessment questionnaires
- Mapping vendor controls to DORA Articles 8 and 9
- Conducting technical due diligence on API security
- Evaluating disaster recovery capabilities of vendors
- Assessing vendor incident response coordination
- Establishing ongoing monitoring procedures
- Documenting control gaps and remediation timelines
- Using SIG Lite supplements for efficiency
- Negotiating audit rights with providers
- Reporting third-party risks to internal risk committees
Module 4. Incident Classification and Internal Reporting Flows
Implement a consistent method for identifying, classifying, and escalating ICT-related incidents under DORA.
12 chapters in this module
- Defining reportable incidents based on impact duration
- Setting classification thresholds within engineering teams
- Building internal triage workflows for incident response
- Creating standardized incident documentation templates
- Determining when an event requires regulator notification
- Integrating logging systems with SOAR platforms
- Aligning incident timelines with EBA reporting windows
- Role clarity between SRE, security, and compliance teams
- Preserving chain of custody for forensic review
- Automating severity classification with log analysis
- Handling partial outages and intermittent failures
- Post-incident review processes that close the loop
Module 5. Digital Operational Resilience Governance Structure
Define internal roles, responsibilities, and decision rights for maintaining resilience across technology teams.
12 chapters in this module
- Establishing a resilience governance committee
- Assigning ownership for control design and monitoring
- Defining escalation paths for high-severity incidents
- Integrating resilience KPIs into team objectives
- Documenting governance decisions for audits
- Balancing agility with compliance in release cycles
- Involving architecture review boards in resilience planning
- Training engineering leads on policy interpretation
- Maintaining up-to-date contact lists for reporting
- Conducting regular governance effectiveness reviews
- Updating governance after organizational changes
- Managing conflicts between speed and resilience
Module 6. Building the Resilience Control Library
Develop a living library of technical and procedural controls mapped to DORA requirements.
12 chapters in this module
- Inventorying existing controls across IT domains
- Grouping controls by functional area and risk type
- Documenting control purpose and implementation method
- Linking controls to specific DORA articles
- Versioning control definitions over time
- Making controls searchable for audit teams
- Integrating control metadata with CMDB tools
- Assigning control owners and reviewers
- Defining testing frequency per control type
- Standardizing control language across teams
- Automating control status dashboards
- Updating controls in response to regulatory changes
Module 7. Evidence Generation and Audit Readiness
Produce complete, well-structured evidence packages that pass internal and external review.
12 chapters in this module
- Identifying required evidence per DORA article
- Designing data collection workflows for efficiency
- Generating logs and reports in audit-friendly formats
- Documenting control effectiveness with real-world examples
- Organizing evidence in logical, reviewer-friendly sequences
- Using timestamps and digital signatures for integrity
- Preparing evidence packages ahead of inspection cycles
- Redacting sensitive data while preserving meaning
- Cross-referencing evidence to policy statements
- Validating evidence completeness before submission
- Responding to auditor follow-up questions
- Archiving evidence for multi-year retention periods
Module 8. Integrating Resilience into SDLC
Embed resilience requirements directly into development workflows and release pipelines.
12 chapters in this module
- Introducing resilience criteria in user story definition
- Adding automated checks for critical system patterns
- Conducting design reviews with DORA in mind
- Including resilience documentation in pull requests
- Running static analysis for known vulnerability patterns
- Validating failover behavior in integration tests
- Using chaos engineering principles in staging
- Measuring MTTR in production telemetry
- Tracking technical debt related to resilience gaps
- Requiring resilience sign-off for production deployment
- Training developers on incident response roles
- Updating runbooks with DORA-specific procedures
Module 9. Resilience Metrics and Performance Tracking
Define and monitor KPIs that reflect true operational resilience.
12 chapters in this module
- Selecting meaningful metrics beyond uptime
- Tracking recovery time objectives across services
- Measuring test pass rates and coverage gaps
- Calculating incident resolution efficiency
- Benchmarking against peer institutions
- Using dashboards to surface at-risk systems
- Setting improvement targets for resilience maturity
- Linking metrics to team incentives
- Reporting performance to technical leadership
- Adjusting metrics based on audit feedback
- Avoiding vanity metrics in resilience reporting
- Visualizing trends in third-party dependency risks
Module 10. Cross-Functional Alignment Techniques
Strengthen collaboration between development, risk, compliance, and operations teams.
12 chapters in this module
- Translating technical details for non-technical stakeholders
- Using common terminology across departments
- Scheduling recurring alignment meetings
- Creating shared documentation repositories
- Facilitating joint control validation sessions
- Clarifying decision rights for control changes
- Managing differing priorities between groups
- Building trust through consistent delivery
- Onboarding new team members on resilience roles
- Running workshops to improve coordination
- Integrating feedback loops into workflows
- Documenting interdependencies for clarity
Module 11. Resilience Playbook Authoring
Create a living, actionable playbook that guides teams through disruption response.
12 chapters in this module
- Structuring the playbook for clarity and speed
- Documenting role-specific responsibilities
- Including decision trees for incident escalation
- Embedding contact information and communication paths
- Adding pre-approved messaging templates
- Integrating with incident management platforms
- Versioning playbook updates for audit trail
- Conducting drills to validate playbook usability
- Adapting playbooks for different disruption types
- Storing playbooks in accessible locations
- Training teams on playbook navigation
- Updating playbooks after real incidents
Module 12. Scaling Resilience Across Domains
Extend proven resilience practices across multiple business units and systems.
12 chapters in this module
- Identifying high-impact domains for expansion
- Replicating control patterns in new environments
- Tailoring approaches to specific domain needs
- Building internal subject matter expertise
- Creating lightweight onboarding for new teams
- Sharing best practices across peer groups
- Standardizing reporting formats enterprise-wide
- Monitoring consistency of implementation
- Addressing resistance to new processes
- Recognizing teams that perform well
- Evolving governance as scope expands
- Planning for sustained maturity beyond initial rollout
How this maps to your situation
- Regulatory change driving operational shifts
- Developer role expanding into compliance-adjacent domains
- Increased scrutiny on third-party service reliability
- Need for structured documentation in audit cycles
Before vs. after
Before
Resilience requirements are handed down as checklists without context or ownership
After
You can independently structure, validate, and document resilience controls , expanding your influence within current responsibilities
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside access.
Time investment: Approximately 90 minutes per week over three weeks to complete core content, with optional deep-dive paths for additional context.
If nothing changes
Without a structured approach, resilience work remains reactive, limiting visibility and slowing career growth in regulated environments.
How this compares to the alternatives
Unlike generic compliance overviews, this course delivers a developer-focused, DORA-specific methodology for owning control design , not just executing checklists. It builds directly applicable skills rather than conceptual familiarity.
Frequently asked
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this course focused on technical or policy implementation?
It bridges both , written for developers who must implement policy while influencing design choices.
Will this help me prepare for audits?
Yes , you'll learn how to generate evidence packages that pass review and withstand follow-up.
$199 one-time. Approximately 90 minutes per week over three weeks to complete core content, with optional deep-dive paths for additional context..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours