A tailored course, built for your situation
Deeper command of the DORA operational resilience framework
A 12-module mastery journey for senior compliance leaders embedding DORA across complex financial operations
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Surface-level DORA compliance leads to audit rework and reactive vendor reviews
The situation this course is for
Teams often implement DORA as a series of isolated controls without connecting them to broader operational risk strategy. This results in duplicated evidence requests, inconsistent vendor assessments, and last-minute scrambles during supervisory review cycles. Without a unified interpretation, compliance becomes reactive rather than strategic.
Who this is for
Senior compliance or risk leader in a G-SIB managing cross-functional DORA implementation with influence over policy, vendor oversight, and audit preparation
Who this is not for
Entry-level analysts, auditors focused solely on checklists, or consultants without implementation authority in live financial services environments
What you walk away with
- Total fluency in DORA’s legal and supervisory expectations, not just internal summaries
- A repeatable method for scoping third-party ICT risk under Article 9
- Ability to draft binding internal standards that align with EBA supervisory expectations
- Evidence design that anticipates regulator follow-ups, not just initial submissions
- Ownership of DORA interpretation within your organization, reducing external consultant dependence
The 12 modules (with all 144 chapters)
Module 1. DORA Foundations and Scope
Establish core definitions, regulated entities, and ICT third-party boundaries under the directive.
12 chapters in this module
- What DORA regulates
- Who qualifies as a critical ICT provider
- Scope of ICT relationships
- Materiality thresholds
- Exemptions and exclusions
- National competent authorities
- EBA vs. ESMA roles
- Implementation timelines
- Cross-border implications
- Interaction with MiFID
- Link to OSR
- Case study: Global bank boundary-setting
Module 2. Third-Party Risk Thresholds
Define and apply criteria for identifying critical and material ICT outsourcing.
12 chapters in this module
- Vendor classification matrix
- Service dependency mapping
- Downtime impact scoring
- Geographic concentration risk
- Subcontractor oversight rules
- Cloud provider carve-outs
- Incident history weighting
- Financial health checks
- Onshoring incentives
- Exit strategy requirements
- Due diligence depth tiers
- Case study: Cloud migration review
Module 3. Incident Classification Design
Engineer an incident taxonomy that satisfies supervisory reporting and internal triage.
12 chapters in this module
- EBA severity levels
- Downtime duration bands
- Customer impact scoring
- Revenue loss thresholds
- Notification timing rules
- Internal escalation triggers
- Evidence packaging standards
- Cross-border incident coordination
- False positive reduction
- Automated logging inputs
- Incident simulation frequency
- Case study: False alarm review
Module 4. Internal Audit Alignment
Align audit cycles, scope, and evidence formats with DORA requirements.
12 chapters in this module
- Audit plan integration
- Control mapping to DORA
- Sampling methodology
- Evidence retention rules
- Independent validation needs
- Third-party audit rights
- Findings escalation path
- Remediation tracking
- Quality assurance loops
- Peer benchmarking
- Reporting line oversight
- Case study: Audit scope negotiation
Module 5. Resilience Testing Frameworks
Structure annual testing programmes that satisfy supervisory expectations.
12 chapters in this module
- Testing frequency rules
- Scenario design principles
- End-to-end coverage
- Red team inclusion
- Results documentation
- Gap remediation tracking
- Internal reporting format
- External reporting triggers
- Third-party participation
- Lessons learned integration
- Test independence standards
- Case study: Resilience test audit
Module 6. Information and Access Rights
Enforce rights to monitor, inspect, and terminate third-party relationships.
12 chapters in this module
- Contractual access clauses
- Onsite inspection rights
- Remote monitoring tools
- Audit rights enforcement
- Subcontractor visibility
- Data access boundaries
- Termination for cause
- Exit assistance clauses
- Knowledge transfer plans
- Run-off period design
- Legal enforceability checks
- Case study: Vendor refusal response
Module 7. Policy Drafting for DORA
Write binding internal policies that operationalize DORA across legal and technical teams.
12 chapters in this module
- Policy hierarchy design
- Obligation flow-down
- Approval authority mapping
- Version control rules
- Review cycle timing
- Stakeholder consultation
- Enforcement mechanisms
- Exception handling
- Training requirements
- Metrics for compliance
- Internal challenge process
- Case study: Legal pushback resolution
Module 8. Vendor Oversight Architecture
Design a centralized function for ongoing vendor monitoring and escalation.
12 chapters in this module
- Oversight team mandate
- Risk rating updates
- Key risk indicators
- Early warning triggers
- Escalation protocols
- Board-level reporting
- Termination recommendations
- Performance scorecards
- Corrective action tracking
- Relationship health index
- Succession planning
- Case study: Vendor downgrade
Module 9. Regulator Engagement Strategy
Prepare for supervisory dialogue with confidence in technical and legal grounding.
12 chapters in this module
- EBA Q&A usage
- Supervisory letter drafting
- Information requests handling
- Position paper development
- Cross-jurisdiction alignment
- Legal defensibility checks
- Pre-audit submissions
- Response coordination
- Escalation to legal counsel
- Tone and precision standards
- Document preservation
- Case study: Follow-up question response
Module 10. Cross-Regime Alignment
Map DORA obligations to GDPR, MiFID, and other existing frameworks.
12 chapters in this module
- Overlap with GDPR
- Interaction with BCBS 239
- Alignment with OSR
- Consistency with NIS2
- Financial conglomerates
- Group-wide application
- Local jurisdiction tweaks
- Internal coordination forums
- Single point of truth
- Regulatory change tracking
- Update impact analysis
- Case study: Regional divergence
Module 11. Evidence Design and Management
Build documentation packages that withstand supervisory review.
12 chapters in this module
- Evidence taxonomy
- Retention duration rules
- Format standards
- Version control
- Access controls
- Audit trail requirements
- Third-party submissions
- Internal challenge process
- Automated collection
- Exception logging
- Completeness checks
- Case study: Evidence gap closure
Module 12. Strategic Ownership of DORA
Lead DORA as a competitive differentiator, not a compliance burden.
12 chapters in this module
- Operational resilience value
- Customer trust linkage
- Investor confidence
- Internal champion network
- Thought leadership
- Regulator credibility
- Benchmarking leadership
- Innovation enablement
- Risk culture impact
- Talent attraction
- Future-proofing
- Case study: Public recognition
How this maps to your situation
- When starting a new vendor engagement
- During annual resilience testing
- When responding to a supervisory inquiry
- While drafting internal policy updates
Before vs. after
Before
DORA implementation is fragmented, reactive, and dependent on external advisors
After
You lead with internal authority, consistent standards, and regulator-ready artefacts
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between modules.
If nothing changes
Continuing without full command of DORA increases reliance on consultants, delays internal decision-making, and creates vulnerabilities during supervisory reviews.
How this compares to the alternatives
Unlike generic compliance courses, this program focuses exclusively on DORA’s implementation mechanics in complex financial institutions, with field-tested templates and decision frameworks used by practitioners at top-tier banks.
Frequently asked
Is this course relevant for non-EU institutions?
Yes. Any financial firm with EU-facing operations or partnerships must comply with DORA’s third-party rules. The course includes jurisdictional boundary guidance.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Are the templates customizable?
Yes. All templates are provided in editable formats for adaptation to your firm’s policies and risk appetite.
$199 one-time. Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between modules..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours