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Dynamics 365; Mastering Implementation and Integration

Dynamics 365; Mastering Implementation and Integration

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
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Self-paced • Lifetime updates
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Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Dynamics 365: Mastering Implementation and Integration



Course Overview

This comprehensive course is designed to help you master the implementation and integration of Dynamics 365, a powerful business application platform. With a focus on interactive and engaging learning, this course provides a personalized and up-to-date learning experience that prepares you for real-world applications.



Course Highlights

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • Expert instructors with industry experience
  • Certificate issued by The Art of Service upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Dynamics 365

  • Overview of Dynamics 365 and its components
  • Understanding the benefits of using Dynamics 365
  • Setting up and configuring Dynamics 365
  • Navigation and user interface
  • Security and access controls

Module 2: Dynamics 365 Sales

  • Overview of Dynamics 365 Sales
  • Configuring and customizing sales entities
  • Managing leads, opportunities, and sales orders
  • Using sales analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 3: Dynamics 365 Marketing

  • Overview of Dynamics 365 Marketing
  • Configuring and customizing marketing entities
  • Managing campaigns, events, and marketing lists
  • Using marketing analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 4: Dynamics 365 Customer Service

  • Overview of Dynamics 365 Customer Service
  • Configuring and customizing customer service entities
  • Managing cases, incidents, and customer interactions
  • Using customer service analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 5: Dynamics 365 Field Service

  • Overview of Dynamics 365 Field Service
  • Configuring and customizing field service entities
  • Managing work orders, schedules, and resources
  • Using field service analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 6: Dynamics 365 Finance and Operations

  • Overview of Dynamics 365 Finance and Operations
  • Configuring and customizing finance and operations entities
  • Managing financials, procurement, and supply chain
  • Using finance and operations analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 7: Dynamics 365 Business Central

  • Overview of Dynamics 365 Business Central
  • Configuring and customizing business central entities
  • Managing financials, sales, and purchasing
  • Using business central analytics and reporting
  • Integrating with other Dynamics 365 modules

Module 8: Dynamics 365 Integration

  • Overview of Dynamics 365 integration options
  • Integrating with other Microsoft products
  • Integrating with third-party applications
  • Using APIs and data connectors
  • Best practices for integration and data management

Module 9: Dynamics 365 Security and Compliance

  • Overview of Dynamics 365 security and compliance
  • Configuring and managing security roles
  • Managing access controls and permissions
  • Using data encryption and auditing
  • Best practices for security and compliance

Module 10: Dynamics 365 Implementation and Deployment

  • Overview of Dynamics 365 implementation and deployment
  • Planning and preparing for implementation
  • Configuring and customizing Dynamics 365
  • Deploying and testing Dynamics 365
  • Best practices for implementation and deployment


Certificate and Recognition

Upon completion of this course, participants will receive a certificate issued by The Art of Service, recognizing their mastery of Dynamics 365 implementation and integration.



Target Audience

This course is designed for IT professionals, business analysts, and anyone involved in the implementation and integration of Dynamics 365.



Prerequisites

Basic knowledge of Dynamics 365 and its components is recommended, but not required.



Course Format

This course is delivered online, with interactive and engaging content, including video lessons, hands-on projects, and quizzes.



Course Duration

This course is self-paced, and participants can complete it at their own pace.

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