Here is the honest situation. The EBA Guidelines on ICT and security risk management set the supervisory expectations for financial institutions and payment service providers: management body accountability and an ICT strategy, an ICT and security risk management framework, information security with a security function and testing, ICT operations and change management, business continuity with tested recovery plans, and the management of outsourcing and payment service user security. They also underpin the move to the digital operational resilience regime. Building that program and evidencing it to your competent authority is real work, and an institution with no tested continuity plan or weak information security is exactly where institutions fall short.
This Kit removes that translation. It is every EBA ICT guideline written as an adopt-ready control you personalize in a weekend, with the evidence a supervisor examines.
What you get, the moment you buy
Grounded in the EBA Guidelines on ICT and security risk management (EBA/GL/2019/04), with governance and the ICT strategy, the ICT and security risk management framework, information security and testing, ICT operations and change management, business continuity and outsourcing called out. A foundation for the digital operational resilience regime. Editable Word and Excel files.
What one control looks like
This is governance, management body accountability and the ICT strategy, where the EBA Guidelines begin. All 34 are built to this depth.
Why this is not another template pack
- The evidence is the point. An expectation you cannot evidence is a supervisory finding. This tells you what a supervisor examines and where institutions fall short, for every guideline.
- Security, testing and continuity built in. The information security function and testing, ICT operations and change management, and tested business continuity are written into the controls, the substance the Guidelines require.
- Built on a mapped compliance corpus, not one person's opinion, from a graph of thousands of controls across standards.
- It compounds. The EBA ICT Guidelines underpin the digital operational resilience regime and align with ISO 27001, so this work feeds your wider resilience program.
Who buys this
Financial institutions and payment service providers under EBA scope, and the ICT risk, security and operational resilience leads who own it. Whether it is a first framework or a supervisory readiness pass, you save weeks and walk in with governance, security and continuity structured.
Common questions
Is it really editable? Yes. Word and Excel files you own and adapt. No portal, no subscription.
Who do the Guidelines apply to? Financial institutions and payment service providers under EBA scope, with proportionality to size and complexity.
Does it cover business continuity? Yes. Business impact analysis, continuity and recovery planning and testing are their own control group.
Does it help with digital operational resilience? Yes. These Guidelines underpin the newer resilience regime, and the controls note the alignment.
What if it is not for me? A 30-day money-back guarantee.
Instant digital download · 30-day money-back guarantee · The Art of Service Pty Ltd, GPO Box 2673, Brisbane QLD 4001 · support@theartofservice.com