This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Employee Experience assessment.
'The Art of Service was very helpful in guiding us through the self assessment process. We are now deploying audit dashboards to our management team on a regular basis with very positive feedback.' - Internal Audit Manager' - Data Analytics in the Miscellaneous Industry
'Overall, its an easy tool to use and setup' - Director UI/UX Front End Development in the Media Industry
'The Art of Service representatives are available for questions and provide support. They don't 'nickel and dime' when it comes to answering questions or providing helpful resources. What doesn't work well is really on our end--prioritizing and using data and business analytics to drive business decisions, but my hope is that I will be able to use the self assessments to demonstrate the value of data and business analytics.' - Enterprise Architect in the Services Industry
What Is The Employee Experience Self-Assessment?
The Employee Experience Self-Assessment's Purpose is:
- To help our clients to reduce their effort in the Employee Experience work they do to get their problem solved
- To help our clients in ensuring that their plans of action include every Employee Experience task and that every Employee Experience outcome is in place
- To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Employee Experience opportunity costs are low
- To help our clients channel implementation direction instantly to deliver tailored Employee Experience advise with structured going-forward plans
All the tools you need to an in-depth Employee Experience Self-Assessment. Featuring 620 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Employee Experience improvements can be made.
What You Get:
The Employee Experience Complete Self-Assessment Excel Dashboard
- Ensures you don't miss anything: 620 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Employee Experience Self-Assessment
- Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
- Is secure: Ensures offline data protection of your Self-Assessment results
The Employee Experience Complete Self Assessment eBook version of the book in print
- Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment
In using the Self-Assessment you will be better able to:
- Diagnose Employee Experience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Employee Experience and process design strategies into practice according to best practice guidelines
Assess and define Employee Experience with this Employee Experience Self Assessment. Sample questions from the Complete, 620 Questions, Self-Assessment:
- Recognize Question: How are the Employee Experience's objectives aligned to the organizationÍs overall business strategy?
- Define Question: Have the types of risks that may impact Employee Experience been identified and analyzed?
- Measure Question: For your Employee Experience project, identify and describe the business environment. is there more than one layer to the business environment?
- Analyze Question: What would happen if Employee Experience werenÍt done?
- Improve Question: Why are Employee Experience skills important?
- Control Question: Are there any easy-to-implement alternatives to Employee Experience? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
- Sustain Question: Will Employee Experience deliverables need to be tested and, if so, by whom?
Value [to you] of the Employee Experience Self-Assessment
Excluding hired consultants and advisors from top management consulting firms, internal Employee Experience Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.
Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.
Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.
For the price of a fraction of this you can get complete peace of mind. Now.
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.