Save time, empower your teams and effectively upgrade your processes with access to this practical Enterprise Service Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Enterprise Service Management related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Enterprise Service Management specific requirements:
STEP 1: Get your bearings
Start with...
- The latest quick edition of the Enterprise Service Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 996 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Enterprise Service Management improvements can be made.
Examples; 10 of the 996 standard requirements:
- Are managed services from managing the management service manager for enterprise mobility services, offered by the market growth, workloads and machine migration tools and productivity?
- How can telecom service providers secure all devices, manage the integrity of each device, and provide the transparency that consumers and enterprises want about how the data is used?
- Are dissatisfied external customers harming your organizations bottom line and leaving you vulnerable to more efficient and nimble competition and loss of market share?
- What statutory requirements and management policies or practices still contribute to inefficiencies in your organization construction process?
- What are your expectations about the services that event management companies offer considering the environmental and social responsibilities?
- How does your enterprise stack up against all capabilities when it comes to maturity around Secrets Management for the Enterprise and Cloud?
- How do you decouple the details of fulfilling the contract responsibilities defined by the service from the rest of your application?
- How do you control that decision service updates bring the expected improvements when deployed in the enterprise application?
- What happens if a value of a required attribute of a tax line is invalid for tax service provider calculated tax lines?
- Do concentrations/trends around particular business units/activities/risks align to enterprise objectives/risk profile?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Enterprise Service Management book in PDF containing 996 requirements, which criteria correspond to the criteria in...
Your Enterprise Service Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Enterprise Service Management Self-Assessment and Scorecard you will develop a clear picture of which Enterprise Service Management areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Enterprise Service Management Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Enterprise Service Management projects with the 62 implementation resources:
- 62 step-by-step Enterprise Service Management Project Management Form Templates covering over 1500 Enterprise Service Management project requirements and success criteria:
Examples; 10 of the check box criteria:
- Contractor Status Report: If applicable; describe your standard schedule for new software version releases. Are new software version releases included in the standard maintenance plan?
- Initiating Process Group: In which Enterprise Service Management project management process group is the detailed Enterprise Service Management project budget created?
- Procurement Audit: Does the strategy ensure that needs are met, and not exceeded?
- Assumption and Constraint Log: Do documented requirements exist for all critical components and areas, including technical, business, interfaces, performance, security and conversion requirements?
- Schedule Management Plan: Are enough systems & user personnel assigned to the Enterprise Service Management project?
- Quality Management Plan: Are there ways to reduce the time it takes to get something approved?
- Project or Phase Close-Out: Which changes might a stakeholder be required to make as a result of the Enterprise Service Management project?
- Activity Resource Requirements: Which logical relationship does the PDM use most often?
- Activity Duration Estimates: Is there anything planned that does not need to be here?
- Change Management Plan: Who should be involved in developing a change management strategy?
Step-by-step and complete Enterprise Service Management Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Enterprise Service Management project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Enterprise Service Management project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Enterprise Service Management project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Enterprise Service Management project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Enterprise Service Management project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Enterprise Service Management project or Phase Close-Out
- 5.4 Lessons Learned
Results
With this Three Step process you will have all the tools you need for any Enterprise Service Management project with this in-depth Enterprise Service Management Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Enterprise Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Enterprise Service Management and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Enterprise Service Management investments work better.
This Enterprise Service Management All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.