ERP Change Management Checklist and Implementation Guide Course Curriculum
Course Overview This comprehensive course is designed to equip participants with the knowledge and skills necessary to effectively manage ERP change and ensure successful implementation. Upon completion, participants will receive a certificate issued by The Art of Service.
Course Outline Module 1: Introduction to ERP Change Management
- Defining ERP Change Management
- Understanding the Importance of ERP Change Management
- Identifying the Benefits of Effective ERP Change Management
- Recognizing the Consequences of Poor ERP Change Management
Module 2: ERP Change Management Framework
- Overview of the ERP Change Management Framework
- Understanding the Key Components of the Framework
- Identifying the Roles and Responsibilities of Stakeholders
- Developing a Comprehensive Change Management Plan
Module 3: Assessing Organizational Readiness
- Understanding the Importance of Organizational Readiness
Module 1: Introduction to ERP Change Management
- Defining ERP Change Management
- Understanding the Importance of ERP Change Management
- Identifying the Benefits of Effective ERP Change Management
- Recognizing the Consequences of Poor ERP Change Management
Module 2: ERP Change Management Framework
- Overview of the ERP Change Management Framework
- Understanding the Key Components of the Framework
- Identifying the Roles and Responsibilities of Stakeholders
- Developing a Comprehensive Change Management Plan
Module 3: Assessing Organizational Readiness
- Understanding the Importance of Organizational Readiness
Module 4: Developing a Change Management Strategy
- Understanding the Key Elements of a Change Management Strategy
- Identifying the Change Management Approach
- Developing a Communication Plan
- Creating a Training Plan
Module 5: Managing Stakeholder Expectations
- Understanding the Importance of Stakeholder Management
- Identifying Key Stakeholders
- Developing a Stakeholder Engagement Plan
- Managing Stakeholder Expectations
Module 6: ERP Change Management Tools and Techniques
- Overview of ERP Change Management Tools and Techniques
- Using Change Management Tools to Support Implementation
- Applying Change Management Techniques to Real-World Scenarios
- Evaluating the Effectiveness of Change Management Tools and Techniques
Module 7: Implementing Change Management
- Understanding the Key Activities Involved in Implementing Change Management
- Developing an Implementation Plan
- Executing the Implementation Plan
- Monitoring and Controlling the Implementation
Module 8: Measuring and Evaluating Change Management Effectiveness
- Understanding the Importance of Measuring Change Management Effectiveness
- Identifying Key Performance Indicators (KPIs)
- Developing a Metrics and Monitoring Plan
- Evaluating the Effectiveness of Change Management
Module 9: Sustaining Change and Continuous Improvement
- Understanding the Importance of Sustaining Change
- Developing a Plan to Sustain Change
- Identifying Opportunities for Continuous Improvement
- Implementing Continuous Improvement Initiatives
Module 10: Case Studies and Best Practices
- Reviewing Real-World Case Studies
- Identifying Best Practices in ERP Change Management
- Applying Lessons Learned to Real-World Scenarios
- Developing a Personalized Action Plan